SOLICITATION NOTICE
R -- Document Destruction Services
- Notice Date
- 3/28/2023 9:20:53 AM
- Notice Type
- Combined Synopsis/Solicitation
- NAICS
- 561990
— All Other Support Services
- Contracting Office
- FSA ACQUISITIONS OFFICE WASHINGTON DC 20002 USA
- ZIP Code
- 20002
- Solicitation Number
- 91003123R0004
- Response Due
- 4/13/2023 9:00:00 AM
- Archive Date
- 05/13/2023
- Point of Contact
- Myria Carpenter, Paul Kim
- E-Mail Address
-
Myria.Carpenter@ed.gov, Paul.Kim@ed.gov
(Myria.Carpenter@ed.gov, Paul.Kim@ed.gov)
- Small Business Set-Aside
- SBA Total Small Business Set-Aside (FAR 19.5)
- Description
- This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) 12.6 as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested, and a written solicitation will not be issued. This solicitation is a request for proposals (RFP). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2023-02. The associated North American Industrial Classification System (NAICS) code for this procurement is 561990, with a small business size standard of $16.5M. The product or service code is R614. The Government will award a firm-fixed price (FFP) contract resulting from this combined synopsis/solicitation to the responsible offeror whose offer, conforming to the synopsis/solicitation, will be most advantageous to the Government (as determined by the solicitation evaluation criteria). The Department of Education, Office of Federal Student Aid is seeking to acquire document destruction services. All interested companies must provide proposal(s), for the following: Facilities, Security and Emergency Management Office of the U.S. Department of Education (DoED), Federal Student Aid (FSA) requires off-site Controlled Unclassified Information document destruction services for its Washington, DC headquarters, and 10 regional offices in Atlanta, Chicago, San Francisco, New York City, Philadelphia, Seattle, Dallas, Boston, Kansas City and Denver. FSA 's headquarters and the regional offices generate documents that contain business proprietary data as well as Controlled Unclassified Information reports that contain Privacy Act and Health Insurance Portability and Accountability Act (HIPPA Act) data from students, parents, and agency employees. The regional offices also receive voluminous reports from banks, guaranty agencies and other financial partners that assist in delivering financial aid. FSA aims to implement confidential, off-site document destruction service on a continuing basis to improve data integrity and security while participating in recycling for the betterment of the environment. The scope of this work entails providing destruction of identified documents to be performed off-site for each of FSA�s locations. Performance Objectives 1. Provide secure document destruction services for Controlled Unclassified Information documents contained within the contractor provided secure containers. Paper must be moved securely and without obstruction from the consoles to the destruction location. A service schedule shall be provided by the Contractor and agreed upon by the DoED and FSA POC. 2. Provide purge or overflow service as requested by DoED or FSA POCs within seven (7) calendar days of request. Contractor has 48 hours or two (2) business days to respond to purge or overflow service requests. Purge and Overflow service requests must be approved by DoED and FSA POCs prior to service. 3. Provide secure destruction services for media (i.e., CDs, DVDs, tape) not to exceed 2% of total volume per scheduled service. 4. Contractor to provide weight estimates of material processed based on total containers serviced monthly. 5. Contractor must have proof that company and employees are insured with $1 million aggregate or umbrella policy. All contractor drivers must be legally authorized to operate a vehicle in the state where service is provided. All contractor employees assigned or with access to service DoED and FSA locations must have a NAID compliant background check completed every three years. 6. A certificate of destruction (COD) must be provided upon completion of destruction services. COD shall be provided by contractor utilizing a mobile shred platform upon completion of scheduled service. Plant based destruction providers shall provide COD within three days of completion of destruction service. All materials must be destroyed by contractors within 24 hours of receipt. 7. All shredded material is required to be recycled domestically with final disposition being pulp, maceration, or slurry at a pulp mill inside the United States. Work Requirements 1. Provide secure, locked, front loading executive consoles, each console having a minimum capacity of 50 lbs. Larger sizes of secure containers may be recommended by the contractor and approved by DoED or FSA POCs. 2. Documents shredding size requirement shall by 5/16 inch cross or strip shred for plant-based operations and 5/8 pierce and tear for mobile shred platforms. 3. Provide twenty-five (25) consoles for the headquarters in Washington, DC, fifteen (15) consoles for Atlanta regional office, thirteen (13) consoles for Chicago regional office, and twelve (12) consoles for San Francisco regional office, four (4) consoles for New York City regional office, four (4)consoles for Philadelphia regional office, four (4) consoles for Seattle regional office, four (4) consoles for Dallas regional office, three (3) consoles for Boston regional office, two (2) consoles for Denver regional office and two (2) consoles for Kansas City regional Office. 4. Provide a certificate of destruction at the completion of destruction. (See performance objective 6) 5. Contractor shall be NAID compliant with video security capability. Ninety days back up of all camera locations of the interior, exterior, and destruction processing area are required. 6. Contractor shall provide detailed billing of secure containers service during scheduled visits and a copy of the corresponding COD. Billing shall identify number of containers serviced, date of service, price per container, trip fee if applicable, estimate of total weight processed. Purge or Overflow service requests may be billed at a price per pound (See performance objective 2). Contract Deliverables 1� � �The deliverable entitled ""Certificate of Destruction"" is due at the end of the day following the destruction. The quality measure (acceptable criteria) is an accurate and completed certificate�signed by authorized personnel.� � � � � � � � � � � � � � � � � �� �2� � The deliverable entitled ""Report of pounds destroyed"" is due on the 5th of every�month for the previous month's recorded amounts.� The quality measure (acceptable criteria) is an accurate and professionally prepared document. � � The period of performance is: Base Period: April 29, 2023 � April 28, 2024 Option Period 1: April 29, 2024 � April 28, 2025 Option Period 2: April 29, 2025 � April 28, 2026 Option Period 3: April 29, 2026 � April 28, 2027 Place of Performance Destruction will be performed off-site at a secured location for document destruction. Listed below are locations of the FSA offices where documents to be destroyed are located: Washington DC US Department of Education Federal Student Aid 830 First St NE Washington, DC 20202 San Francisco US Department of Education Federal Student Aid 50 United Nations Plaza 1st Floor San Francisco, CA. 94102 Seattle US Department of Education Federal Student Aid Jackson Federal Building 915 Second Avenue 3rd Floor Seattle, WA. 98174 Boston US Department of Education Federal Student Aid JW McCormack Federal Building 5 Post Office Square 9th Floor Boston, MA. 02109 New York US Department of Education Federal Student Aid 32 Old Slip 25th Floor New York, NY. 10005 Philadelphia US Department of Education Federal Student Aid The Wanamaker Building 100 Penn Square 5th Floor Philadelphia, PA. 19107 Atlanta US Department of Education Federal Student Aid Sam Nunn Federal Building 61 Forsyth Street S.W. 18th Floor Atlanta, GA. 30303 Chicago US Department of Education Federal Student Aid 230 South Dearborn Street Kluczynski Federal Building 38th Floor Chicago, IL. 60604 Dallas US Department of Education Federal Student Aid 1201 Elm Street Suite 1000 Dallas, TX. 75270 Kansas City US Department of Education Federal Student Aid 1010 Walnut Street 3rd Floor Kansas City, MO 64106 Denver US Department of Education Federal Student Aid 1244 Speer Boulevard 2nd Floor Denver, CO. 80204 The full text of FAR provisions or clauses may be accessed electronically at acquisition.gov. The following solicitation provisions apply to this acquisition: FAR 52.212-1, Instructions to Offerors�Commercial Products and Commercial Services (Mar 2023) FAR 52.212-2, Evaluation � Commercial Products and Commercial Services (Nov 2021) (a) FSA will award a contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will offer best value to the Government, price and other factors considered. The following factors shall be used to evaluate offers: Factor 1: Technical Approach (shall not exceed 4 pages) Evaluation Criteria- The offerors technical approach shall fully address the performance objectives and work requirement that are identified in the Statement of Work (SOW). The offeror must also be able to show that they can provide the services outlined in the SOW to Department of Education, Federal Student Aid Headquarters and its ten (10) regional offices. If this work is done through sub-contractors, then the offeror must ensure the sub-contractors perform the work similarly in all 11 locations.� Factor 2: Past Performance (shall not exceed 4 pages) Evaluation Criteria- The offeror shall include: (1) a brief resume of the firm, its management and accomplishments; and (2) summaries of recent contracts, subcontracts and task or purchase orders with Federal Student Aid, other U.S. Government organizations, and/or commercial firms for the same or similar services as herein requested and if available. The list of recent contracts should cover no more than the past 3 years and include, for each listing: the contract (prime contract in case of subcontract effort); contract number; the name of the organization or firm who issued the prime contract, the project officer and his/her phone number, if available; the performance period of the contract, subcontract, purchase order, dollar value and a brief description of the work performed stressing its relationship to the work required by this solicitation. The vendors will have their customers complete Attachment I� Past Performance Questionnaire. The customer must submit the Past Performance Questionnaire to Myria.Carpenter@ed.gov by April 13, 2023 no later than 11:00AM. The Government may use past performance information obtained from other than the sources identified by the offeror and that the information obtained will be used for both the responsibility determination and the best value decision. Factor 3: Price (shall not exceed 2 pages) FSA will evaluate the price proposal on its realism and reasonableness. The reasonableness of the overall price will be determined by adequate price competition, and realism will be based on a demonstrated understanding of the requirement. The Government seeks proposals with a total price less than $135,000. Offerors should not interpret this figure as a ceiling (or as a floor) on price; rather, this information is provided as a courtesy to prospective offerors. The Government may select a proposal for award with a price below, at, or exceeding this figure if it finds that proposal provides the best value and funds are available. (b) Options. The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. Evaluation of options shall not obligate the Government to exercise the option(s). (c) A written notice of award or acceptance of an offer, mailed or otherwise furnished to the successful offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer�s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award. (End of provision) Proposals will be assigned a confidence rating. The confidence rating will be used to determine the level of confidence in the ability of the vendor to perform the requirements of the RFP based on their technical approach and oral presentation. High Confidence: The Government has high confidence that the Offeror understands the requirement, proposes a sound approach, and will be successful in performing the contract with little or no Government intervention. Some Confidence: The Government has some confidence that the Offeror understands the requirement, proposes a sound approach, and will be successful in performing the contract with some Government intervention. Low Confidence: The Government has low confidence that the Offeror understands the requirement, proposes a sound approach, or will be successful in performing the contract even with Government intervention. FAR 52.212-3 Offeror Representations and Certifications�Commercial Products and Commercial Services (Dec 2022) Offerors must complete annual representations and certifications online in the System for Award Management (SAM) in accordance with FAR 52.212-3. If paragraph (b)(2) of the provision is applicable, a written submission is required. The following contract clauses apply to this acquisition: FAR 52.212-4, Contract Terms and Conditions�Commercial Products and Commercial Services (Dec 2022) FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders � Commercial Products and Commercial Services (Mar 2023) The following subparagraphs of FAR 52.212-5 are applicable: 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Jun 2020) 52.209-6, Protecting the Government�s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (Nov 2021) 52.219-6, Notice of Total Small Business Set-Aside (Nov 2020) 52.219-28, Post Award Small Business Program Representation (Mar 2023) 52.222-3, Convict Labor (Jun 2003) 52.225-13, Restrictions on Certain Foreign Purchases (Feb 2021) 52.222-21, Prohibition of Segregated Facilities 52.222-26, Equal Opportunity (Sep 2016) 52.222-35, Equal Opportunity for Veterans (Jun 2020) 52.222-36, Equal Opportunity for Workers with Disabilities (Jun 2020) 52.222-37, Employment Reports on Veterans (Jun 2020) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) 52.222-41, Service Contract Labor Standards�(Aug 2018)� 52.222-42, Statement of Equivalent Rates for Federal Hires�(May�2014) 52.222-50, Combating Trafficking in Persons (Nov 2021) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (Jun 2020) 52.224-3 Privacy Training (Jan 2017) 52.222-55, Minimum Wages for Contractor Workers Under Executive Order 14026 (JAN 2022) 52.222-62, Paid Sick Leave Under Executive Order 13706 (JAN 2022) 52.232-33, Payment by Electronic Funds Transfer-System for Award Management (Oct 2018) Additional applicable FAR clauses 52.217-8 Option to Extend Services (NOV 1999) The Government�may�require continued performance of any services within the limits and at the rates specified in the contract. These rates�may�be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The�option�provision�may�be exercised more than once, but the total extension of performance hereunder�shall�not exceed 6 months. The�Contracting Officer�may�exercise the�option�by written notice to the Contractor within 5 days. (End of clause)����� 52.217-9 Option to Extend the Term of the Contract (MAR 2000) �(a)�The Government�may�extend the term of this contract by written notice to the Contractor within 5 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 20�days before the contract expires. The preliminary notice does not commit the Government to an extension. ������(b)�If the Government exercises this�option, the extended contract�shall�be considered to include this�option�clause. ������(c)�The total duration of this contract, including the exercise of any�options�under this clause,�shall�not exceed�54 months. (End of clause) 52.237-3 Continuity of Services (JAN 1991) �(a)�The Contractor recognizes that the services under this contract are vital to the Government and�must�be continued without interruption and that, upon contract expiration, a successor, either the Government or another contractor,�may�continue them. The Contractor agrees to- �����������(1)�Furnish phase-in training; and �����������(2)�Exercise its best efforts and cooperation to effect an orderly and efficient transition to a successor. ������(b)�The Contractor�shall, upon the�Contracting Officer�s written notice, (1) furnish phase-in, phase-out services for up to 90 days after this contract expires and (2) negotiate in good faith a plan with a successor to determine the nature and extent of phase-in, phase-out services required. The plan�shall�specify a training program and a date for transferring responsibilities for each division of work described in the plan, and�shall�be subject to the�Contracting Officer�s approval. The Contractor�shall�provide sufficient experienced personnel during the phase-in, phase-out period to ensure that the services called for by this contract are maintained at the required level of proficiency. ������(c)�The Contractor�shall�allow as many personnel as practicable to remain on the job to help the successor maintain the continuity and consistency of the services required by this contract. The Contractor also�shall�disclose necessary personnel records and allow the successor to conduct on-site interviews with these employees. If selected employees are agreeable to the change, the Contractor�shall�release them at a mutually agreeable date and negotiate transfer of their earned fringe benefits to the successor. ������(d)�The Contractor�shall�be reimbursed for all reasonable phase-in, phase-out costs (i.e.,�costs incurred within the agreed period after contract expiration that result from phase-in, phase-out operations) and a fee (profit) not to exceed a pro rata portion of the fee (profit) under this contract. (End of clause) EDAR CLAUSES 3452.201.70 Contracting Officer�s Representative (MAR 2011) (a) The Contracting Officer's Representative (COR) is responsible for the technical aspects of the project, technical liaison with the contractor, and any other responsibilities that are specified in the contract. These responsibilities include inspecting all deliverables, including reports, and recommending acceptance or rejection to the contracting officer. (b) The COR is not authorized to make any commitments or otherwise obligate the Government or authorize any changes that affect the contract price, terms, or conditions. Any contractor requests for changes shall be submitted in writing directly to the contracting officer or through the COR. No such changes shall be made without the written authorization of the contracting officer. (c) The COR's name and contact information: ����������� To be provided after award (d) The COR may be changed by the Government at any time, but notification of the change, including the name and address of the successor COR, will be provided to the contractor by the contracting officer in writing. (End of clause) 3452.224-70 Release of information under the Freedom of Information Act (MAR 2011) By entering into a contract with the Department of Education, the contractor, without regard to proprietary markings, approves the release of the entire contract and all related modifications and task orders including, but not limited to: (1) Unit prices, including labor rates; (2) Statements of Work/Performance Work Statements generated by the contractor; (3) Performance requirements, including incentives, performance standards, quality levels, and service level agreements; (4) Reports, deliverables, and work products delivered in performance of the contract (including quality of service, performance against requirements/standards/service level agreements); (5) Any and all information, data, software, and related documentation first provided under the contract; (6) Proposals or portions of proposals incorporated by reference; and (7) Other terms and conditions. (End of clause) FSA CLAUSES FSA 04-2 Records Management Requirements (Nov 2018) 1.1������ Definitions ""Federal record"" as defined in 44 U.S.C. � 3301, includes all recorded information, regardless of form or characteristics, made or received by a Federal agency under Federal law or in connection with the transaction of public business and preserved or appropriate for preservation by that agency or its legitimate successor as evidence of the organization, functions, policies, decisions, procedures, operations, or other activities of the United States Government or because of the informational value of data in them.� The term Federal record: 1.�������� Includes Federal Student Aid, Department of Education records. 2.�������� Does not include personal materials. 3.�������� Applies to records created, received, or maintained by Contractors pursuant to their Federal Student Aid contract. 4.�������� May include deliverables and documentation associated with deliverables. 1.2������ Requirements 1.�������� Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. chapters. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion. 2.�������� In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation. 3.�������� In accordance with 36 CFR 1222.32, Contractor shall maintain all records created for Government use or created in the course of performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data. 4.�������� Federal Student Aid and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of Federal Student Aid or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701. In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, Contractor must report to Federal Student Aid. The agency must report promptly to NARA in accordance with 36 CFR 1230. 5.�������� The Contractor shall immediately notify the appropriate Contracting Officer upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in the contract. The Contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The Contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government's behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to Federal Student Aid control or the Contractor must hold it until otherwise directed. Items returned to the Government shall be hand-carried, mailed, emailed, or securely electronically transmitted to the Contracting Officer or address prescribed in the contract. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4). 6.�������� The Contractor is required to obtain the Contracting Officer's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure to the subcontractor of information, documentary material and/or records generated under, or relating to, the performance of this contract. The Contractor (and any sub-contractor) is required to abide by Government and Federal Student Aid guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information. 7.�������� The Contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with Federal Student Aid policy. 8.�������� The Contractor shall not create or maintain any records containing any non-public Federal Student Aid information that are not specifically tied to or authorized by the contract. 9.�������� The Contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the Freedom of Information Act. 10.������ The Federal Student Aid possesses the rights to all data and records produced and delivered as part of this contract in accordance with the contract�s data rights clauses and related agreements incorporated into the contract. 11.������ Contracts for system design and development on behalf of FSA, contracts to maintain systems on behalf of FSA or vendors using propriety systems to store federal records created on behalf of FSA must meet the requirements of �36 CFR Part 1236, Subpart B� and Subpart C (1236.10� 1236.12, 1236.14, 1236.22, 1236.24, 1236.26, and 1236.28 for the storage of federal records in electronic format). (Detailed requirements are attached if this contract requires system design and development.)� The creation and use of electronic records in Vendor managed systems must be according to Federal regulations and FSA processes to ensure that recordkeeping functionality is developed for information systems managing electronic records including an approved federal record schedule and adherence to the schedule. �New systems must determine retention periods at initiation, validate these during use changes, and implement authorized disposition instructions for system data and documentation.� Contractors must adhere to the approved record schedule, with confirmed approval from FSA to destroy records per the schedule in a NARA compliant manner.� Until a schedule is approved, all records must be retained indefinitely 12.� All Contractor employees assigned to this contract who create, work with or otherwise handle records are required to take Federal Student Aid, Department of Education provided records management training. The Contractor is responsible for confirming training has been completed by applicable individuals as follows; All contractor personnel with Education email accounts or access to Education IT networks or networks with Education data must�complete records management training within 60 days of employment and must complete annual refresher training. All contractor personnel that create, receive, access, or use Federal records on behalf of the agency, regardless of whether those individuals have Education email accounts or IT network access.� Annual training must be completed within 60 days of receiving the training materials. Attestation that all applicable staff have completed training may be sent by email to the COR with a cc: to the contracting officer, from an official authorized to communicate on behalf of the legal entity 1.3 Flow down of requirements to subcontractors 1.�������� The Contractor shall incorporate the substance of this clause, its terms, and requirements including this paragraph, in all subcontracts for which permission is granted under paragraph 1.2.6 above. 2.�������� The Contractor is responsible for compliance by the Subcontractor.� (End of clause) FSA 27-1 LABELING OF DOCUMENTS (JUN 2007) The Contractor shall not label any data produced in performance of this contract in a way that would restrict the Government's right to use or release the information.� If applicable, the Contractor shall include a legend that identifies sensitive data that should not be released for security reasons.� Under FAR clause 52.227-14, Rights in Data-General (or 52.227-15, -16, -17) clause, this data may be used for any purpose the Government deems appropriate. Deliverables shall not contain vendor-specific logos, mottos, watermarks, or holograms. The Contractor shall not use, particularly for proposals, U.S. Government logos, such as the U.S. Department of Education or Federal Student Aid.� (End of clause) FSA 32-3 Invoice and Contract Financing Requests Submission � Invoice Processing Platform (DEC 2017) (a) Payments shall be rendered in accordance with the identified payment schedule(s). (b) The contractor shall submit invoices electronically in the web-based system, Invoice Processing Platform (IPP) that can be accessed at: http://www.ipp.gov/. All submitted invoices must be accompanied by supporting documentation in accordance with the contract�s terms and conditions. The supporting documentation shall be submitted in the following formats: Adobe Acrobat (pdf), Microsoft Word (doc), Pictures (jpeg), Microsoft Excel (excel), or Microsoft Outlook message (msg). The invoice processing platform limits 25 attachments per invoice at 10 MB per attachment. (c) If the supporting documentation contains Personally Identifiable Information (PII) or Sensitive Unclassified Information, this information shall be sent to the Contracting Officer�s Representative (COR), encrypted and/or password protected by email external to the IPP system. (d) If the Contractor does not have an IPP account that was established by either the Department of Education or another Government agency, the Contractor will need to go to www.IPP.gov and select �Vendors Enroll Now� and complete enrollment. (e) The Contractor must ensure that the �Accounts Receivable POC� Section of its SAM registration is accurate and up-to-date. (f) Upon completion of enrollment and within ten (10) business days of the Contractor entering or updating the �Accounts Receivable POC� information within the Contractor�s SAM registration, the Contractor�s Designated Primary Administrator will receive an email from the IPP Customer Support Team containing the Contractor�s Designated Primary Administrator�s IPP username. Within 24 hours of receiving the initial email, the Contractor�s Designated Primary Administrator will receive a second email containing their IPP password. Once both emails have been received, the Contractor�s Designated Primary Administrator must log into IPP and complete the registration process. (g) The Contractor�s Designated Primary Administrator wi...
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