SOLICITATION NOTICE
U -- CustomerX
- Notice Date
- 5/12/2023 11:54:42 AM
- Notice Type
- Presolicitation
- Contracting Office
- DEFENSE HEALTH AGENCY ROSSLYN VA 22209 USA
- ZIP Code
- 22209
- Solicitation Number
- HT003823SC0001
- Archive Date
- 06/30/2024
- Point of Contact
- J. R. Oliver
- E-Mail Address
-
j.r.oliver.civ@health.mil
(j.r.oliver.civ@health.mil)
- Description
- UPDATE (May 12, 2023): Draft CSO and Draft Pod #1 Solicitation are posted for review.� Comments can be provided via HIVE HUB link below.� PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization�s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications.��� CustomerX is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio. CustomerX will be released as a Commercial Solution Opening.� Additional information can be found at:�https://connect.bidscale.com/hive-hub DHMS-Contracting Division (CD) is not seeking or accepting unsolicited proposals for this requirement. This notice should not be construed as a commitment of any type by the Government to take or not take any action. Please note DHMS-CD will not be responsible for any costs incurred by any entity which provides and/or attempts to provide information in response to this synopsis.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/dc6eb8d1bb3f4e0ba6401f0b9ceb4104/view)
- Record
- SN06680995-F 20230514/230512230108 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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