SOURCES SOUGHT
70 -- HRO Demonstration Application, KC,
- Notice Date
- 6/7/2023 8:20:31 AM
- Notice Type
- Sources Sought
- NAICS
- 513210
—
- Contracting Office
- 255-NETWORK CONTRACT OFFICE 15 (36C255) LEAVENWORTH KS 66048 USA
- ZIP Code
- 66048
- Solicitation Number
- 36C25523Q0452
- Response Due
- 6/14/2023 9:00:00 PM
- Archive Date
- 06/29/2023
- Point of Contact
- Tracie Raggs, Contract Specialist, Phone: 913-946-1985
- E-Mail Address
-
tracie.raggs@va.gov
(tracie.raggs@va.gov)
- Awardee
- null
- Description
- THIS REQUEST FOR INFORMATION (RFI)/SOURCES SOUGHT DISCLAIMER This RFI is issued solely for information and planning purposes only and does not constitute a solicitation. All information received in response to this RFI that is marked as proprietary will be handled accordingly. Responses to this notice are not offers and cannot be accepted by the Government to form a binding contract. Responders are solely responsible for all expenses associated with responding to this RFI. The submission of pricing, capabilities for planning purposes, and other market information is highly encouraged and allowed under this RFI In Accordance With (IAW) FAR Part 15.201(e). SOURCES SOUGHT DESCRIPTION This is NOT a solicitation announcement. This is a RFI/sources sought only. The purpose of this sources sought/RFI is to gain knowledge of potential qualified sources and their size classification relative to NAICS 513210 (size standard of $47.0 Million). Responses to this sources sought will be used by the Government to make appropriate acquisition decisions. After review of the responses to this sources sought, a solicitation announcement may be published. Responses to this sources sought synopsis are not considered adequate responses for a solicitation announcement. The Department of Veterans Affairs (VA), VISN 15 Network Contracting Office, is seeking sources that can provide the following,: HRO Demonstration Platform via Web-Based Application REQUIREMENT: A digital online employee focus group engagement platform that allows Executive Leaders to organize many voices at once, and have enhanced, focused conversations at scale that includes the ability to create and send targeted customizable questions, crowdsourced voting, prioritized real-time results, visual data and infographics and trend analysis dashboards about feedback obtained through an anonymous and transparent electronic process either thru email, text, or on-demand tablet. Utilization of push/pull technology for employee engagement will allow organizational leaders to conduct real-time crowdsourcing of ideas/feedback with groups of employees and receive their direct input and insights as a HRO engagement process. PERFORMANCE REQUIREMENTS: A real time enterprise pulsing/digital focus group platform that will give VA Heartland Network - VISN 15 the ability to significantly improve employee engagement. Through the use of the platform, employees and administrators at VISN 15 will be able to: Have an enterprise digital focus group platform that includes qualitative voting functionality based on statistical analysis which provides a rank ordered list of the most impactful solutions to drive the best clinical, operational, cultural, employee, Veteran, and business-related outcomes. Real time crowdsource anonymized input of ideas from various workgroups, locations, and by service/manager. Capture and share the actionable, crowdsourced insight in real time to leverage organizational intelligence. Coordinate multiple/concurrent pulses/digital focus group Add gamification through the Dialogue pairwise voting process. Have a cloud storage for data. Use multiple computing platforms. Accommodate up to 20,000 live users: Up to 4 VISN15 Pulses* VA VISN 15 Heartland Headquarters VA St Louis Healthcare System VA Kansas City Healthcare System VA Columbia Missouri Healthcare System VA Eastern Kansas Healthcare System VA Wichita Healthcare System VA Marion Healthcare System VA Poplar Bluff Health Care System Ability for customer to create, customize, and deliver pulses locally. Provide an enterprise digital focus group platform that includes qualitative voting functionality based on statistical analysis which provides s a rank ordered list of the most impactful solutions to drive the best clinical, operational, cultural, employee, Veteran and business-related outcomes. Real-time crowdsourced anonymized input of ideas from various workgroups, locations and by service/manager. Ability to capture and share actionable, crowdsourced feedback in real-time to leverage organizational intelligence. Ability to coordinate multiple/concurrent pulse(s) digital focus groups. Ability to add gamification to a pulse. Cloud storage for data. Software compatibility with multiple computing platforms. Pulse(s) can be internally created/developed/customized locally. Pulse(s) can be disseminated via text, internal email system, software email system and accessible via smart phone, tablet, computer and laptops. A pulse question library of multiple metric (Likert scale, Agreement, Net Promoter Score, Yes/No) and crowdsourcing questions designed to validate behaviors, create alignment, drive accountability, and improve all areas of organizational performance including but not limited to: Patient and Veteran Experience Clinical, quality processes Operational efficiencies Strategy and Alignment Diversity and Inclusion Provider Engagement Reduce litigation risk (reduce HAIs, HAPUs, falls) Talent Retention, Onboarding Change management Employee Wellness Innovation Operational processes Net Promoter Score Business Outcomes Multilanguage capabilities. Able to hide specific data elements based on security roles. Able to hide demographics filters based on security roles. Able to monitor action planning, create accountability and ensure improvement. Immediately available, downloadable infographic provides data summary, rank ordered impact solutions and qualitative comment theme analysis for presentations or easy sharing. Filterable leaderboard shows crowdsourced answers in order of priority to determine most impactful solutions. Customizable level of transparency. Individual leader reporting based on location and organizational structure. Ability to recognize patterns with benchmarking data. Ability to configure screen with VA logos. Data results displayed in real-time and prioritized based on votes. Data from multiple years can be displayed. Crowdsourced feedback data displayed in multiple formats, tables and graphs and graphics to include heat maps to identify greatest opportunities for improvement. Data is exportable to include organizational results comparison by demographics (e.g. Location and Division). Disseminate pulses to the employee base via email link, the platform software system, intranet, and webpages. These pulses can be accessible via smartphone, tablet, computer, and laptop. Use of the platform question library to simplify pulse/digital focus group creation. Ability for Customer to create metric (Likert Scale, Yes/No, and Net Promoter Score) questions along with crowdsourced open questions that validate behaviors, create alignment, drive accountability, and help improve areas of organizational performance, including, but not limited to, Clinical Quality Processes, Operational Efficiencies, Strategy and Alignment, Diversity and Inclusion, Provider Engagement, Reducing Litigation Risk, Recruitment, Talent Retention, Onboarding, New Leadership Development Change Management, Employee Wellness, Innovation, Operational Processes, Net Promoter Score, and Business Outcomes. Answer questions and provide insight on topics that matter across the enterprise. Vote on each other s answers and use the input to create a real time ranked list of the qualitative insights. THE PLATFORM MUST HAVE: Multilanguage capabilities - The ability to hide specific data elements based on administrative roles and privileges. The ability to create and to hide demographic filters. The ability to monitor action planning through manager reporting and check in Dialogue pulses (check in pulses available for Option Years 1-3 only when unlimited license purchased) Real time infographic results and data displays that provide rank ordered lists of the most impactful solutions and qualitative theme grouping. Filterable leaderboards showing crowdsourced answers in order of priority. Customizable levels of transparency Individual leader reporting based on site location and organizational structure. The ability to configure the platform with VA logos. Data results prioritized in real-time and prioritized based on votes. Multiple years of displayable data Exportable data for administrators that can include demographic comparisons. 508 compliance PLANNING & IMPLEMENTATION: Contractor shall provide: A tailored employee engagement strategy including best practices. Communication templates, insights review toolkits. Virtual onboarding training session for Administrators Training sessions for system upgrades Employee Workgroups/Demographic filter capability Technical support provided SECURITY REQUIREMENTS: The platform data must be secured and have logical data separation to ensure it is not mixed with other organizations. Data will only be available to employees of VISN 15 on a privilege basis. Backup systems to store data and the data will be purged upon notification by VISN 15 administrator. The platform shall be FedRAMP Authorized DELIVERABLES: Enterprise Limited/Pilot License Base Year; Standard Unlimited License Option Years 1-3 Up to 4 VISN15 Pulses (not unlimited Pulse survey usage), to be managed self-service by Client with support from Client Services as designated below. * Up to 2 administrators Base Year; Option Years 1-3 up to 14 administrators Employee Tag Filters Real Time Visual Heat Maps Question Templates Up to 2 dashboards for trending Exportable data Shareable infographics Account Management/Client Services/Enterprise Support: Digital focus group platform Implementation Strategy Consulting Outcome based question design Account Management Communication Strategy Assistance Senior Stakeholder Meetings Data collected from VA employees is the intellectual property of the VA Heartland Network VISN 15 and may not be used by the contractor for any purpose except in an anonymized, aggregated way for improvement and reporting purposes. Name brand or equal: Perceptyx (formerly Waggl) Dialogue *ALL ITEMS HEREIN THAT MENTION BRAND NAME PRODUCTS MAY BE SUBSTITUTED FOR A LIKE OR SIMILAR ITEM The information identified above are intended to be descriptive, not restrictive, and to indicate the quality of the supplies/services that will be satisfactory. It is the responsibility of the interested source to demonstrate to the government that the interested parties can provide the supplies/services that fulfill the required specifications, or brand name equal. If you are interested and are capable of providing the sought-out supplies/services, please provide the requested information as well as the information indicated below. Response to this notice should include company name, address, point of contact, size of business pursuant to the following questions: Please indicate the size status and representations of your business, such as but not limited to: Service Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), Hubzone, Woman Owned Small Business (WOSB), Large Business, etc.)? Is your company considered small under the NAICS code identified under this RFI? Are you the manufacturer, an authorized distributor, or an equivalent solution to the items being referenced above? If you re a small business and you are an authorized distributor/reseller for the items identified above or an equivalent solution, are you providing the equipment from a small business manufacturer? Do you alter, assemble, or modify; the items requested in any way? If you do, state how and what is altered; assembled; modified? Does your company have an FSS contract with GSA, VA NAC, NASA SEWP, or any other federal contract, that can be utilized to procure the requirement listed above? If so, please provide the contract number. Where is the product manufactured? Please submit your capabilities that show clear, compelling, and convincing evidence that you can meet the requirement described in the attached SOW. Please provide your UEI number. Responses to this notice shall be submitted via email to Tracie Raggs at tracie.raggs@va.gov. Telephone responses shall not be accepted. Responses must be received no later than Wednesday, June 14, 2023, at 2300 CST. If a solicitation is issued it shall be announced at a later date, and all interested parties must respond to that solicitation announcement separately from the responses to this sources sought. Responses to this sources sought notice are not a request to be added to a prospective bidders list or to receive a copy of the solicitation.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/51f01e816db143ed85a65b72bf29b38b/view)
- Place of Performance
- Address: VISN 15 Hospitals, USA
- Country: USA
- Country: USA
- Record
- SN06708209-F 20230609/230607230120 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
| FSG Index | This Issue's Index | Today's SAM Daily Index Page |