SOLICITATION NOTICE
R -- CustomerX Vendor Pool and Subsequent Pods (CSO HT003823SC001)
- Notice Date
- 11/15/2023 8:26:39 AM
- Notice Type
- Presolicitation
- NAICS
- 541990
— All Other Professional, Scientific, and Technical Services
- Contracting Office
- DEFENSE HEALTH AGENCY ROSSLYN VA 22209 USA
- ZIP Code
- 22209
- Solicitation Number
- HT003824SC001
- Response Due
- 10/18/2024 5:00:00 AM
- Archive Date
- 10/17/2025
- Point of Contact
- Jena Bowman, J R Oliver
- E-Mail Address
-
jena.l.bowman.civ@health.mil, j.r.oliver.civ@health.mil
(jena.l.bowman.civ@health.mil, j.r.oliver.civ@health.mil)
- Description
- PEO DHMS strives to deliver world-class technologies in the health information field. Our goal is, where appropriate, for our technologies and conduct to be indistinguishable from those of leading private-sector technology firms. In order to achieve this, we have undertaken several transformation efforts to mature the organization�s posture, technologies, and business practices. One transformation initiative is the enhancement of support to our customers who use our applications.��� CustomerX is designed to provide comprehensive customer success/onboarding solutions for each of our prime products, including user support management, training & exercise support, release & deployment, IT service management, active system monitoring, service PMO support, and hardware & software support services across the PEO DHMS product portfolio. See attachments for additional information. 11/15/2023 - Updated Timeline Posted; Documentation of Q&As is forthcoming through another updated when finalized.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/2b762952e4b94817b38fdcf521dca0f8/view)
- Record
- SN06885823-F 20231117/231115230054 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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