SPECIAL NOTICE
J -- Preventive Maintenance Services for One BD Bioscience FACSLyric Flow Cytometer with Universal Loader
- Notice Date
- 7/9/2024 2:03:39 PM
- Notice Type
- Special Notice
- NAICS
- 811210
—
- Contracting Office
- NIH NCI Bethesda MD 20892 USA
- ZIP Code
- 20892
- Solicitation Number
- 75N91024NOI6950059
- Response Due
- 7/12/2024 9:00:00 AM
- Archive Date
- 07/27/2024
- Point of Contact
- Miguel Diaz
- E-Mail Address
-
miguel.diaz@nih.gov
(miguel.diaz@nih.gov)
- Description
- ISSUED BY:� National Institutes of Health (NIH), National Cancer Institute (NCI), Office of Acquisitions (OA)� DESCRIPTION:� The Department of Health and Human Services (DHHS), National Institutes of Health (NIH), National Cancer Institute (NCI), Center for Cancer Research (CCR) intends to procure, on a sole source basis, preventive maintenance services for one (1) BD Bioscience FACSLyric Flow Cytometer with Universal Loader from Becton, Dickinson and Company of 2350 Qume Dr., San Jose, CA 95131-1812 This acquisition will be processed under FAR Part 12 � Acquisition for Commercial Items and will be made pursuant to the authority in FAR Part 13.106-1(b)(1); and is exempt from the requirements of FAR Part 6. The response close date of this notice for this requirement is in accordance with FAR 5.203(a)(1). The North American Industry Classification System (NAICS) code is 811210 and the business size standard is $34 million. This notice is not a request for competitive quotations. However, if any interested party, especially a small business, believes it can meet the Government�s needs, it may submit a capability statement, proposal, or quote for the Government to consider. The response and any other information furnished must be in writing and must contain sufficient details to allow NCI to determine if the party can perform the requirement. Responses to this notice shall be submitted via email to the Contracting Officer, Miguel Diaz, no later than the date specified in this notice. A determination by the Government not to compete this proposed requirement based upon responses to this notice is solely within the discretion of the Government. Information received will be considered for the purpose of determining whether to conduct a competitive procurement. The Government reserves the right to use the information provided by respondents for any purpose deemed necessary and legally appropriate. To receive an award, Contractors must be registered and have valid certification through SAM.GOV. Please reference the notice number on all correspondence. 1.0�� �TITLE Preventive Maintenance Services for One BD Bioscience FACSLyric Flow Cytometer with Universal Loader 2.0�� �BACKGROUND The Molecular Imaging Branch (MIB), Center for Cancer Research (CCR), National Cancer Institute (NCI), National Institutes of Health (NIH), requires preventative maintenance services for a Becton Dickinson 3 laser FACSLyric flow cytometer with Universal Loader. The flow cytometer has proven invaluable, as it is utilized as part of the pre-clinical effort at the MIB to perform analysis of optical probes and cell receptors for developing new optical imaging probes for imaging. The flow cytometer must be calibrated accurately and maintained according to the manufacturer�s specifications. Any deviations could result in impaired diagnostics and compromise the integrity of data for ongoing pre-clinical studies. 3.0�� �SCOPE The Contractor shall provide all labor, material and equipment necessary to maintain and provide preventive maintenance for the following equipment: ��� �One (1) BD FACSLyric (3 laser), Serial # Z662381000013, with one (1) BD Universal Loader, Serial # Z662462000126 All maintenance services shall be performed on-site in accordance with the Original Equipment Manufacturer�s (OEM) most current standard commercial maintenance practices. Onsite and emergency services shall be provided during standard business hours (defined as 8:00 am � 5:00 pm EST, Monday through Friday, excluding Federal Holidays found at www.opm.gov/policy-data-oversight/pay-leave/federal-holidays and extended hours (5:00 pm � 9:00pm EST, Monday through Friday) for any issues not able to be resolved remotely, or during normal business hours. Software updates/services may be provided remotely as applicable. All travel, labor, materials, and related charges shall be included in the purchase order price. 4.0�� �SPECIAL ORDER REQUIREMENTS The Contractor shall provide all labor, materials, and equipment required to perform the following tasks: PREVENTIVE MAINTENANCE The Contractor shall perform one (1) planned preventive maintenance visit during the contract period. �Technically qualified factory-trained personnel shall perform this service. The service shall consist of a thorough cleaning, calibration, adjusting, inspection, and testing of all equipment in accordance with the manufacturer�s latest established service procedures. All equipment shall be operationally tested through at least one (1) complete operating cycle at the end of the preventive maintenance inspection to assure optimum and efficient performance. One PM kit shall be included at no additional cost to the Government. EMERGENCY SERVICE On-site, emergency repair service visit shall be provided during the term of this contract at no additional cost to the Government. Emergency service shall be provided during normal working hours, Monday through Friday excluding Federal Holidays (see Section 3.0). Upon receipt of notice that any part of the equipment is not functioning properly, the Contractor shall provide an initial response within one (1) hour, and a guaranteed on-site response within twenty-four (24) hours a qualified factory-trained service representative to inspect the equipment and perform all repairs and adjustments necessary to restore the equipment to normal and efficient operating condition. The Contractor shall provide $500.00 response time credit for each event they fail to meet the 24-hour on-site commitment. Emergency service calls shall not replace the necessity for planned preventative maintenance. All labor, travel, and OEM parts shall be included. REPLACEMENT PARTS The Contractor shall furnish all required replacement parts at no additional cost to the Government, with the exception of consumables. All parts shall meet original equipment manufacturer (OEM) specifications. Upon identification of required parts, they shall be delivered until 10:30 am EST of following business. If parts will take longer to be delivered for any reason, the Contractor must provide the TPOC with a notification stating the reason and estimated delivery timeframe immediately upon identification of delivery delay. SOFTWARE UPDATES/SERVICE The Contractor shall provide Software Service and updates in accordance with the manufacturer�s latest established service procedures, to include telephone access to technical support for use of program software and troubleshooting of the operating systems, at no additional cost to the Government. The Contractor shall receive advance approval for the installation of all software updates and revisions from the Government. Software service shall include all major software versions, upgrades, updates and Mandatory Safety Releases, installing the most recent version of the covered software. Software service shall include all maintenance release/service pack updates. Defective software shall be replaced at no additional cost to the Government. TECHNICAL SUPPORT The Contractor shall provide at no additional cost to the Government unlimited technical support by telephone and email for troubleshooting for the BD 3 laser FACSLyric flow cytometer and its Universal Loader. Unlimited technical support shall include the instruments, reagents and applications. Technical support services shall be provided by certified service engineers or technically qualified factory-trained personnel. General technical support shall be available 24/7; support for troubleshooting of the instrument and application support shall be available during standard business hours (8am � 5pm Monday through Friday), excluding Federal holidays. FIELD SERVICE REPORT The Contractor shall provide a Field Service Report (FSR) by email to NCI�s TPOC (see Section 9.0 below) within three (3) business days of completion of any services performed on equipment or software covered under this requirement. The FSR shall include at a minimum the following information: a)�� �Contractor�s Name; b)�� �Equipment Model and Serial Number; c)�� �Technician�s name, telephone number, and signature; d)�� �Date and Time at which services were performed; e)�� �Summary of work performed; f)�� �As applicable: summary of malfunction/issue; malfunction that occurred, the repair efforts, and the duration that was required to restore the equipment to operation; g)�� �As applicable: reason for software updates, and any effect it may have on equipment operation; h)�� �Certification that the equipment is fully operational. The FSR shall be delivered in Microsoft Office Word or Adobe PDF format, unless prior approval for another format has been obtained from the TPOC. SERVICE EXCLUSIONS The Contractor shall not be responsible for any repairs necessitated by abuse, neglect, vandalism, Acts of God, fire or water. Repairs resulting from such events may be subject to a separate purchase order, a change order to the award, or any other means deemed appropriate by the Government. Further, the Contractor shall not be responsible for supplying or repair of consumables. Consumables for the purpose of this requirement are any item not directly associated with the covered types of equipment components, parts, or software. PERSONNEL QUALIFICATIONS The Contractor shall only provide technically qualified, OEM-trained, and authorized personnel to perform all services required on the BD Biosciences FACSLyric cell sorter instrument and its universal loader at NIH, as covered by this purchase order. The technicians shall be specifically trained on covered equipment, associated accessories, system components, and software. Technicians must have access to the latest official instrument documentation, system specifications, software, and components necessary to maintain and repair equipment to normal operating conditions.All primary service personnel shall have at least one backup support person with at least the same level of expertise on the equipment covered under this purchase order. 5.0�� �TYPE OF ORDER This shall be a firm fixed-price purchase order. SEVERABLE SERVICES� The services acquired under this purchase order are severable services. Funds are only available for use for the line item to which they are obligated. Unused funds from one period (line item) may not roll over for use in other periods. 6.0�� �PERIOD OF PERFORMANCE The Period of Performance shall consist of one (1) 12-month base period and four (4) 12-month option periods as follows: Base Period �� ��� �August 27, 2024 � August 26, 2025 Option Period 1 �� �August 27, 2025 � August 26, 2026 Option Period 2 �� �August 27, 2026 � August 26, 2027 Option Period 3 �� �August 27, 2027 � August 26, 2028 Option Period 4�� ��� �August 27, 2028 � August 26, 2029 7.0�� �PLACE OF PERFORMANCE Onsite services shall be performed at the following location: NIH/NCI/CCR/MIB Bldg. 10, Rm. 1B40 10 Center Dr. Bethesda, MD 20892 Note that access to the NIH campus is restricted. As such all contractor personnel will be required to access campus via designated entrances where they are subject to security screening. Also, due to the current COVI-19 Pandemic there maybe additional access restrictions. Please refer to the NIH Security and Access site for more details: (www.nih.gov/about-nih/visitor-information/campus-access-security). 8.0�� �INSPECTION AND ACCEPTANCE Pursuant to FAR clause 52.212-4, all work described in the SOW to be delivered under this purchase order is subject to final inspection and acceptance by an authorized representative of the Government. The authorized representative of the Government is the NCI Technical Point of Contact (POC) who is responsible for inspection and acceptance of all services, materials, or supplies to be provided by the Contractor. Regardless of format, all digital content or communications materials produced as a deliverable under this purchase order, shall conform to applicable Section 508 Standards to allow Federal employees and members of the public with disabilities to have access to and use of information and data that is comparable to the access to and use of information and data by Federal employees or by members of the public who are not individuals with disabilities. Remediation of any materials that do not comply with the applicable Section 508 requirements as set forth below, shall be the responsibility of the Contractor. HHS guidance regarding accessibility of documents can be found at: https://www.hhs.gov/web/section-508/making-files-accessible/create-accessiblepdfs/index.html. Federal Government-wide guidance regarding accessibility of documents can be found at https://www.section508.gov/, including the documents describing the preferred method of authoring and testing documents produced in Microsoft Word 2013 or later, Microsoft Excel, and files formatted as PDF. 9.0�� �TECHNICAL POINT OF CONTACT The Technical Point of Contact (TPOC) is responsible for inspection and acceptance of all work in relation to this requirement, and will serve as the Governments primary point of contact throughout the duration of the requirement. All efforts must be coordinated with this individual. The TPOC has limited authority as defined within this Statement of Work. They do not have the authority to commit or obligate Government funds, or make changes to the terms and conditions of the purchase order. As such, any changes to the purchase order must be performed by a warranted Government Contracting Officer with appropriate delegated authority to do so. TECHNICAL POINT OF CONTACT The Technical Point of Contact (TPOC) is responsible for inspection and acceptance of all work in relation to this requirement and will serve as the Governments primary point of contact throughout the duration of the requirement. All efforts must be coordinated with this individual. The TPOC has limited authority as defined within this Statement of Work. They do not have the authority to commit or obligate Government funds or make changes to the terms and conditions of the purchase order. As such, any changes to the purchase order must be performed by a warranted Government Contracting Officer with appropriate delegated authority to do so. Nature of the acquisition and proposed unique qualifications of the contractor(s). � The NCI CCR MIB requires continuation of preventive maintenance services for its BD Bioscience FACSLyric cell sorter instrument with a BD universal loader. This instrument, manufactured by Becton Dickinson and Company, is equipped with three lasers, and used to support preclinical studies. To NCI�s knowledge, no other vendor beside the Original Equipment Manufacturer (OEM) is capable of providing the full range of services required. The manufacturer does not license third party technicians, and spare or replacement parts for this instrument can only be obtained from the OEM. The proprietary data acquisition electronics of the FACSLyric cell sorter instrument is not accessible either in parts or firmware support to service personnel outside BD Biosciences. No other company or 3rd party provider has trained personnel to work with this complex system. Furthermore, only the OEM has immediate access to any potential required parts that might need replacing over time. Lastly, the service provider must be able to provide the latest software upgrades. The OEM owns the proprietary software needed to provide the required support on the instruments. �
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/7b19b9346bfa441cb2a040dafbb132eb/view)
- Place of Performance
- Address: Bethesda, MD, USA
- Country: USA
- Country: USA
- Record
- SN07120829-F 20240711/240709230106 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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