AWARD
D -- DHS USCG-Anthology Reach, or similar, Software as a Service (SaaS)
- Notice Date
- 9/18/2024 12:01:33 PM
- Notice Type
- Award Notice
- NAICS
- 541519
— Other Computer Related Services
- Contracting Office
- HQ CONTRACT OPERATIONS (CG-912)(000 WASHINGTON DC 20593 USA
- ZIP Code
- 20593
- Solicitation Number
- RFQ1702620
- Archive Date
- 10/03/2024
- Award Number
- 47QTCA23D009Y
- Award Date
- 09/18/2024
- Awardee
- BLACKBOARD INC. Reston VA 20190 USA
- Award Amount
- 2125475.00
- Description
- The USCG sought sources on GSA� for a SaaS Customer Relationship Management (CRM) software suite and services to meet needs of USCGA and partners.� USCGA utilizes a suite of software to manage the �cadet lifecycle� from initial application to the USCGA, cadet admittance, to eventual graduation and commissioning as an Officer in the U.S. Coast Guard.� The current software includes programs such as �Connect,� �Apply Yourself,� and �App-Review� in an on-premises solution currently supported by Vantage Point as a reseller of software/intellectual property owned by Anthology Inc.� � �To maintain its mission requirement, USCGA requires services to implement the Reach platform (including transitioning legacy data) while maintaining the current systems until complete implementation.� Following implementation, USCGA requires on-going support for the software including technical help-desk services, branding and marketing customization, cybersecurity patching, and technical administration/engineering.� Implementation must be complete within twelve (12) months.� Furthermore, the software suite must: permit all �typical� academic institution functionality (including minimum of federally-mandated records retention of seven (7) years pursuant to the Federal Records Act; be customizable for USCGA experience; comply with cybersecurity requirements (specifically Executive Order 14028); inter-operate with Microsoft Power Platform and Microsoft Entra ID without third party software; be able to integrate data from legacy systems; implementable within twelve (12) months.� Through research of vendors with CRM SaaS services a Sole Source FFP contract was awarded to Blackboard, as the only capable firm with the capacity to successfully perform mission critical services.
- Web Link
-
SAM.gov Permalink
(https://sam.gov/opp/c2223b112a46429ab7ffb58f3e506242/view)
- Place of Performance
- Address: New London, CT 06320, USA
- Zip Code: 06320
- Country: USA
- Zip Code: 06320
- Record
- SN07215073-F 20240920/240918230108 (samdaily.us)
- Source
-
SAM.gov Link to This Notice
(may not be valid after Archive Date)
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