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SAMDAILY.US - ISSUE OF NOVEMBER 27, 2025 SAM #8767
SOURCES SOUGHT

J -- Dental Dexis Panos Imaging Preventative Maintenance Inspection, Corrective Maintenance, and Repair Services at the Greater Los Angeles VA Healthcare System

Notice Date
11/25/2025 8:04:22 AM
 
Notice Type
Sources Sought
 
NAICS
811210 —
 
Contracting Office
262-NETWORK CONTRACT OFFICE 22 (36C262) Gilbert AZ 85297 USA
 
ZIP Code
85297
 
Solicitation Number
36C26226Q0149
 
Response Due
12/8/2025 10:00:00 AM
 
Archive Date
01/07/2026
 
Point of Contact
Loan Dho, Contract Specialist
 
E-Mail Address
loan.dho@va.gov
(loan.dho@va.gov)
 
Awardee
null
 
Description
Sources Sought Announcement: This is a SOURCES SOUGHT ANNOUNCEMENT ONLY , it is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Requests for a solicitation will not receive a response. Responses to this sources-sought must be in writing. The purpose of this sources sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential sources capable of providing the services described below. Documentation of technical expertise must be presented in sufficient detail for the Government to determine that your company possesses the necessary functional area expertise and experience to compete for this acquisition. Responses to this notice shall include the following: (a) Company name: (b) Address: (c) Point of Contact: (d) Phone, Fax (if applicable), and Email: (e) Unique Entity ID: (f) Cage Code: (g) Tax ID Number: (h) Type of business, SDVOSB; VOSB, WOSB, small, large, etc., as appropriate: (i) Must provide a Capability Statement that addresses the organization s qualifications and ability to perform as a contractor for the statement of work draft described below in italics. Failure to provide sufficient information may result in the Government s inability to determine whether the respondent is capable. GENERAL STATEMENTS OF CAPABILITY ARE NOT ACCEPTABLE. The Department of Veterans Affairs, Greater Los Angeles VA Healthcare System, West Los Angeles VA Medical Center, located at 11301 Wilshire Blvd. Los Angeles, CA 90073 1003 is seeking potential qualified contractors to provide preventative maintenance inspection, corrective maintenance and repair services including software support on Government owned Dexis Panos imaging systems. All interested Offerors should submit information by e-mail to Loan.Dho@va.gov. All e-mails must have as the subject line 36C26226Q0149 Dexis Panos PMI Services . All information submissions must be received no later than 10:00 AM (PST) on December 8, 2025. STATEMENT OF WORK Scope: The Contractor shall provide all necessary labor, materials, supplies, parts, software (needed for the general operation of the equipment), tools, equipment, travel, transportation expenses and other related costs to provide Preventive Maintenance Inspection (PMI) and Corrective Maintenance services on selected Government Owned Dexis Panos imaging systems in various locations within the VA Greater Los Angeles Healthcare System. The Contractor shall perform work in strict accordance with the specifications, statement of work, and all VA local, federal, state, and applicable regulations. Equipment EE Number Serial Number Room Location Clinic KAVO OP 3D PRO 199509 IE1705959 204-BOPC Bakersfield KAVO OP 3D PRO 203303 IE1705991 1C105-10-SE Sepulveda KAVO OP 3D PRO 200927 IE1705958 5A512-1-LA Los Angeles Ambulatory KAVO OP 2D 200920 IE1705866 B19-213 VA West LA KAVO OP 3D PRO 200923 IE1705940 0056-500 VA West LA KAVO OP 2D 200924 IE1705603 0058-500 VA West LA KAVO OP 3D PRO 200915 IE1705992 B128-SMCBOC Santa Maria General Requirement: All work shall be in accordance with manufacturer s instructions, including, but not limited to, adjustments, calibration, cleaning, lubrication, testing, disassembly, checkout, replacement of worn and/ or defective parts, etc. The above shall be performed as necessary as required to keep each equipment in optimal working condition. Participating Facilities: VA Greater Los Angeles Healthcare System 11301 Wilshire Blvd. Los Angeles, CA 90073 BAKERSFIELD COMMUNITY BASED OUTPATIENT CLINIC 1801 Westwind Drive Bakersfield, CA 3301 SEPULVEDA VA MEDICAL CENTER 16111 Plummer Street North Hills, CA 91343 LOS ANGELES AMBULATORY CARE CENTER 351 East Temple Street Los Angeles, CA 90012 SANTA MARIA COMMUNITY BASED OUTPATIENT CLINIC 1550 East Main Street Santa Maria, CA 93454 Hours of Work: This contract is a full-service contract to include all necessary scheduled service calls five (5) days per week, Monday through Friday, 5:00 am 3:00 pm PST, excluding National holidays. Contractor shall offer phone and email technical support 24 hours per day, 7 days per week, excluding National holidays. The telephone / email response time for the Contractor is within 4 hours. On-site services will be rendered with a response time not to exceed 3 business days after the problem has been diagnosed and attempted to be resolved via telephone / email support. The government agrees to investigate and substantiate equipment problems though reasonably diligent inspection prior to requesting Contractor s performance of on-site service. Any service performed during other than normal work hours must have prior approval and be coordinated with the PPOC or Contracting Officer (CO). National Holidays: New Year s Day January 01 Martin Luther King s Birthday Third Monday in January President s Day Third Monday in February Memorial Day Last Monday in May Juneteenth June 19 Independence Day July 04 Labor Day First Monday in September Columbus Day Second Monday in October Veterans Day November 11 Thanksgiving Day Fourth Thursday in November Christmas Day December 25 If the holiday falls on a Sunday, the following Monday will be observed as a Federal Holiday. When a holiday falls on a Saturday, the preceding Friday is observed as a Federal Holiday. The President of the United States of America may declare additional days as a Federal holiday, and if so, this holiday shall automatically be added to the list above. Check in and out service calls at the VA facilities: Contractor shall check in with Biomedical Engineering prior to starting work on the equipment listed and check out with Biomedical Engineering after work is completed for the day. The Biomedical Engineering shop is located in Room 0261, Building 500, phone number: 310-478-3711 x44733. Contractor Specific Tasks: Preventive Maintenance Contractor shall conduct semi-annual preventive maintenance inspections (PMI). PMI shall be performed in accordance with the equipment manufacturer during the life of the contract. Equipment Serial Number Semi-Annual Servicing Schedule KAVO OP 3D PRO IE1705959 October, April KAVO OP 3D PRO IE1705991 August, February KAVO OP 3D PRO IE1705958 September, March KAVO OP 2D IE1705866 July, January KAVO OP 3D PRO IE1705940 July, January KAVO OP 2D IE1705603 July, January KAVO OP 3D PRO IE1705992 September, March Table representing servicing schedule subject to change. PM includes but not limited to calibrations, quality checks, and changing fuses in accordance with the equipment manufacturer Contractor shall provide all PM-related replacement parts at no additional cost to the government. Contractor shall provide all travel and transportation expenses at no additional cost to the government. Contractor shall provide software patches to the listed equipment above. Contractor shall submit Field Service Report (FRS) to the PPOC. The FSR must be legible and signed by the PPOC / designee after the Contractor has demonstrated to the PPOC designee and the Equipment User that the equipment is in proper operating condition and meets manufacturer s specifications. Only the original FSR must be submitted to the PPOC. The FSR at a minimum must contain company name, service technician s name, contact telephone number, date of service, a detailed description of any services performed on the equipment (model number and location included), signs of misuse or neglect, findings of problems and correction, including all performance verification, listing of replacement parts, when applicable; total hours of service; safety check; performance data; and recommendations necessary to maintain the equipment in optimum operating condition Corrective Maintenance Contractor shall conduct corrective maintenance or repair services as required by the Government. All repairs must comply with the Joint Commission and OEM requirements. Contractor shall provide 24/7 phone technical support. Onsite support response time from the Contractor shall be within 3 business days if the issue cannot be resolved via telephone. Contractor shall provide all travel and transportation expenses at no additional cost to the government. Contractor shall provide all corrective maintenance repair and replacement parts at no cost to the government. Contractor shall provide software patches to the listed equipment above. Contractor shall submit Field Service Report (FSR) to the PPOC. The FSR must be legible and signed by the PPOC / designee after the Contractor has demonstrated to the PPOC / designee and the Equipment User that the equipment is in proper operating condition and meets manufacturer s specifications. Only the original FSR must be submitted to the PPOC. The FSR at a minimum must contain company name, service technician s name, contact telephone number, date of service, a detailed description of any services performed on the equipment (model number and location included), signs of misuse or neglect, findings of problems and correction, including all performance verification, listing of replacement parts, when applicable; total hours of service; safety check; performance data; and recommendations necessary to maintain the equipment in optimum operating condition Replacement Parts: Only standard new or like-new parts shall be furnished by the Contractor. All parts shall be of current manufacture and shall have versatility with presently installed equipment. All major components and parts furnished shall carry the manufacturer s standard commercial warranty. All newly installed parts will become property of the Government. Replaced parts are to be disposed by the Contractor after approval of PPOC. All worn or defective parts are to be replaced at no cost to the Government. Operating and consumable supplies are not included in this contract. The Veterans Affairs Healthcare Facility shall not furnish parts, service manuals and/or test equipment for the performance of this contract. It is the responsibility of the Contractor to bring appropriate equipment and/or supplies necessary to complete the work as required. Contractor SUBMITTALS Within 30 calendar days after award date, the Contractor shall furnish one (1) copy of its Preventive Maintenance Procedure to the contract PPOC which will be used during the providing of services pursuant to this contract. These procedures are required by the Government as a condition of the Facility s Joint Commission requirements. These copies must be received before any invoices can be certified for payment. Contractor Responsibilities Contractor shall furnish service manuals and/or test equipment for the performance of this contract. It is the responsibility of the Contractor to bring the appropriate equipment, parts and/or supplies necessary to complete the work as required. Contractor personnel shall present a neat appearance and be easily recognized as contractor employees. This may be accomplished by wearing distinctive clothing bearing the name of the company. Contractor field service personnel shall be dressed to present a clean, neat appearance at all times when performing under this contract. Personnel performing maintenance and repair services must be fully qualified, competent, technicians. Fully qualified and competent technicians have completed OEM training for the equipment they are servicing and they have experience working on this equipment. A certificate of training must be provided upon request. Contractor shall ensure that the equipment functions in conformance with the specifications used when the equipment was procured by the VAMC, as well as following most current published standards/specifications/regulations: Association for the Advancement of Medical Instrumentation (AAMI) Joint Commission for the Accreditation of Healthcare Organizations (JCAHO) National Fire Protection Agency 99 (NFPA-99) Center for Device and Radiological Health (CDRH) Original Equipment Manufacturer (OEM) Specifications American Hospital Association (AHA) Institute of Electrical And Electronic Engineers (IEEE) Occupational Safety and Health Administration (OSHA) VAMC standard operating procedures Any other Federal, State, and/or Local regulations PERTAINING the equipment listed for this contract Qualification: Personnel performing maintenance and repair services must be fully qualified, competent Field Service Engineers (FSE) who has been trained to perform work on the specific equipment in accordance with the original manufacturer s PMI/ repair procedures. Fully qualified is defined as factory-trained and experienced to work on the equipment assigned.
 
Web Link
SAM.gov Permalink
(https://sam.gov/workspace/contract/opp/4bed6046bcc1488187d59c39a0d97d8e/view)
 
Place of Performance
Address: Department of Veterans Affairs 11301 Wilshire Blvd., Los Angeles 90073, USA
Zip Code: 90073
Country: USA
 
Record
SN07652044-F 20251127/251125230042 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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