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SAMDAILY.US - ISSUE OF JANUARY 17, 2026 SAM #8818
SPECIAL NOTICE

D -- Genesys Cloud Call Center Products and Services

Notice Date
1/15/2026 9:13:31 AM
 
Notice Type
Special Notice
 
NAICS
541519 — Other Computer Related Services
 
Contracting Office
TECHNOLOGY ACQUISITION CENTER NJ (36C10B) EATONTOWN NJ 07724 USA
 
ZIP Code
07724
 
Response Due
1/19/2025 8:00:00 AM
 
Archive Date
02/03/2025
 
Point of Contact
Shakiya Harris, Phone: 512-981-4021`, Mary Accomando, Phone: 512-981-4449
 
E-Mail Address
shakiya.harris@va.gov, mary.accomando@va.gov
(shakiya.harris@va.gov, mary.accomando@va.gov)
 
Small Business Set-Aside
WOSB Women-Owned Small Business
 
Description
This amendment is to inform all potential vendors the government intends to proceed issuing an RFQ on NASA SEWP V for Genesys Cloud CX3 (Call Center) Products and Services ( Previously Titled Genesys Cloud Customer Experience IAAS) This is a competitive acquisition for a Woman Owned Small Business (WOSB) set aside. This will be a firm fixed price contract. It will be a one base year period with four 12-month option periods. Per FAR 7.102(a), Agencies shall perform acquisition planning and conduct market research for all acquisitions.
 
Web Link
SAM.gov Permalink
(https://sam.gov/workspace/contract/opp/36bfa99e6f0640a194a97a5cab677c56/view)
 
Place of Performance
Address: Eatontown, NJ, USA
Country: USA
 
Record
SN07687935-F 20260117/260115230030 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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