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SAMDAILY.US - ISSUE OF FEBRUARY 19, 2026 SAM #8851
SOURCES SOUGHT

99 -- AI Tools for Medicare Experience Modernization - Request for Information

Notice Date
2/17/2026 11:27:47 AM
 
Notice Type
Sources Sought
 
NAICS
541512 — Computer Systems Design Services
 
Contracting Office
OFC OF ACQUISITION AND GRANTS MGMT BALTIMORE MD 21244 USA
 
ZIP Code
21244
 
Solicitation Number
269999
 
Response Due
3/31/2026 7:00:00 AM
 
Archive Date
04/15/2026
 
Point of Contact
Matthew Wendell, Aaron Blackshire, Phone: 4107868204
 
E-Mail Address
matthew.wendell@cms.hhs.gov, aaron.blackshire@cms.hhs.gov
(matthew.wendell@cms.hhs.gov, aaron.blackshire@cms.hhs.gov)
 
Small Business Set-Aside
NONE No Set aside used
 
Description
This is a Request for Information (RFI) only. This is NOT a solicitation for proposals, proposed abstracts, or quotations, and it does not commit the Centers for Medicare and Medicaid Services (CMS) to award a contract now or in the future. Likewise, responding to this RFI does not guarantee participation in or award under any future procurement. The Centers for Medicare & Medicaid Services (CMS) seeks information regarding artificial intelligence (AI) and machine learning (ML) platforms and services that are capable of enhancing the Medicare experience for beneficiaries across digital and voice channels. CMS is interested in solutions that can provide personalized plan recommendations, conversational AI support, predictive analytics, accessible decision support tools, and call center automation to help Medicare beneficiaries make informed plan choices and maximize their coverage. Please see Attachment.
 
Web Link
SAM.gov Permalink
(https://sam.gov/workspace/contract/opp/570eab65b31b4c93b556185df473266c/view)
 
Place of Performance
Address: MD 21244, USA
Zip Code: 21244
Country: USA
 
Record
SN07718448-F 20260219/260217230048 (samdaily.us)
 
Source
SAM.gov Link to This Notice
(may not be valid after Archive Date)

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