U.S. Office of Personnel Management, Midwest Training Center, 230 South Dearborn Street, DPN 30-4, Chicago, IL 60604-1687

U -- SERIES OF INFORMATION SYSTEMS TRAINING AND RELATED COURSES FOR EMPLOYEES OF U.S. INTERNAL REVENUE SERVICE (IRS) AND OTHER AGENCIES SOL OPM-RFQ-HRDD-95-01. DUE 062794. Contact Point, Merle Dickhans, 312/353-2919. The courses include a variety of titles in the topic areas of Mainframe Training, Microcomputer Word Processing Software/Spreadsheet Software/Database Software, General Telecommunications, Data Communications, General Information Management, C and UNIX Programming, Information Engineering, UNIX Operations and System Administration, Data Security, and Project Management and Quality. Samples of Mainframe courses are: Basic Computer Systems Analyst (CSA) Training, Operations Concepts and ECL/IPF, Structured Analysis and Design, Introduction to COBOL Programming, COBOL Programming Level 2 for CSA's, COBOL Programming Level 3 for CSA's, Assembler Language Coding (ALC) I, Assembler Language Coding (ALC) II, ALC Advanced Technical Workshop, System/IRS Utilities, Advanced Computer Systems Analyst (CSA), DB2 Concepts and Facilities, DB2 Applications Programming, DB2 Advanced Technical Workshop, DB2 Database Design and Administration, CICS Overview, CICS for Operators, CICS Advanced Topics, CICS Applications Design Workshop, CICS Programming Techniques, CICS Application Dump Reading, CICS Command-Level Coding, SDF CICS for Programmers, JCL Workshops for Computer Operators, Job Control Language for Programmers, JCL Utilities, JES2 for Operators, CRS TPF Training for Computer Operators, CRS-MVS Training for Computer Operators, MVS Concepts and Facilities, MVS/ESA Advanced Facilities, MVS/ESA Architecture, MVS CLIST Programming Workshop, IBM/MVS Utilities, IBM Command Lists (CLISTs), Introduction to TSO/ISPF, IBM Time Sharing Option (TSO), VSAM Essentials, VSAM for Programmers, Advanced VSAM for ALC Programmers, Advanced VSAM for COBOL Programmers, Introduction to SyncSort, SNA Fundamentals, Logic Programming and PROLOG, ISPF/PDF Workshop, Advanced ACL Programming, Basic ECL/IPF, Essentials of ISPF/PDF and TSO/ISPF, File-AID/Extended Edit (File-AID/XE), File-AID BATCH, File-AID/SPF, IDMS Programming Workshop, SAS, Statistical Package for the Social Services (SPSS-X), Culprit, Applications Development System (ADS/On-Line), Database Concepts/DML (Data Manipulation Language). Samples of Microcomputer Word Processing Software/Spreadsheet Software/Database Software courses are: Introduction to Lotus 1-2-3, Advanced Lotus 1-2-3 with Macros, Lotus Approach, Basic Lotus Notes Concepts, Notes Application Development I, Notes System Administration I, Notes Technical User, Introduction to dBase IV, Advanced dBase IV Programming, Introduction to WordPerfect, Advanced WordPerfect, Introduction to the PC and MS-DOS, Intermediate MS-DOS, Advanced MS-DOS for System Administrators, Basic PC Troubleshooting and Maintenance, Advanced PC Troubleshooting, Memory Management for the PC, Printer Troubleshooting, Windows Troubleshooting, Introduction to MS-Windows, Advanced MS-Windows, Introduction to Word for Windows, Advanced Word for Windows, Introduction to Access for Windows, Access for Windows Introduction to Programming, Advanced Access for Windows, Introduction to Powerpoint for Windows, Advanced Powerpoint for Windows, Freelance Graphics for Windows, Supporting Windows NT, MS Windows NT Support Fundamentals, Supporting MS Windows NT Workstation, Supporting Microsoft Windows NT Server, Inter-networking with Microsoft TCP/IP Using Microsoft Windows NT, Pagemaker 4.0, Introduction to Harvard Graphics for DOS, Advanced Harvard Graphics, Introduction to EXCEL, Advanced EXCEL, Basic UNIPLEX, Advanced UNIPLEX, UNIPLEX Administration, Introduction to Clipper Programming, Advanced Clipper Programming, FOURGEN Financial and Accounting, TOPIC, Introduction to DataFlex, Basic Framemaker 4, Intermediate Framemaker 4, Advanced Framemaker 4, cc:Mail Administration, Samples of General Telecommunications courses are: Survey of Telecommunications, Voice Communications and Voice Networks, Voice Switching Systems, Audio Response Technology, Call Distribution Technology, Telecommunications Overview for Managers. Telecommunications Course for Executives, Management of Telecommunications, Universal Wiring Program, Techniques of Universal Wiring, Working with Voice and Data Cable, Call Processing Technology, Overview of Telecommunications Technology for Telecommunications Support Personnel, Call Center Management, Telecommunications for Data Processing Professionals. Samples of Data Communications courses are: Data Communications and Data Networks, Data Communications Protocols and Standards, Local Data Networking, X.25 Packet Switching Networks, Network Analysis and Troubleshooting Lab, Advanced Data Communications: Internetworking, Novell Netware Service and Support, Novell Netware 386 Systems Manager, LAN Concepts, Fiber Optics and Application of FDDI Standard, Centralized Help Desk Support, Overview of Data Processing for Telecommunications Specialists, TCP/IP, Cisco Router, Advanced Cisco Router Configuration, Cisco Internetwork Troubleshooting, Troubleshooting with the Sniffer Analyzer, Ethernet Network Analysis and Troubleshooting with the Sniffer Analyzer, TCP/IP Network Analysis and Troubleshooting with the Sniffer Analyzer, Overview of X.400 and X.500, LAN Systems Administrator Training (802.3 10 Base-T), Multi-Vendor Network Interoperability, StarGROUP LAN Manager Administration and Implementation. Samples of General Information Management courses are: Logical Data Modeling and Analysis, Integrating Distributed Systems, Introduction to ORACLE for Applications Developers (SQL Forms), ORACLE Version 6 Database Administration/Performance Tuning. Advanced ORACLE for Applications Developers (SQL Forms Version 2), PRO*C--3GL Programming with ORACLE, ORACLE Version 5 to Version 6 Migration Planning, ORACLE Version 6 to 7 Migration, ORACLE Application Development Workshop, ORACLE Advanced Application Development Workshop: Selected Topics, ORACLE, Database Architecture and Administration, ORACLE, Database Architecture, ORACLE, Database Administration, Relational Database Design, Implementing Relational Systems, Relational Concepts, INFORMIX - 4GL Programming, INFORMIX/SQL, INFORMIX/ESQL, INFORMIX On-Line System Administration, Introduction to INFORMIX-Net and INFORMIX-Star, INFORMIX SQL Conversion Tools, Application Programming Using SQL, On-Line Inquiry (OLQ), INFORMIX - SE, INFORMIX - 4GL for Windows, INFORMIX - Viewpoint, SQL - Windows by GUPTA, INFORMIX Database Administration, Managing and Optimizing INFORMIX (On-Line) Applications, Introductory Sybase, Sybase Performance and Tuning. Samples of C and UNIX Programming courses are: Introduction to Open Systems, Basic C-Language Programming, C-Language Functions and Libraries, Advanced C-Language Programming, Advanced Technical Workshop for C-Language Programmers, C++ Programming, C-Shell Programming, Advanced C-Shell Programming, KORN Shell Programming, Bourne Shell Programming, Advanced Bourne Shell Programming, OSF/MOTIF Programming, X Window Programming, UNIX for Applications Developers, Intermediate UNIX, The UNIX Editor ``Vi'', Structured Analysis and Design, USL UNIX/KORN Shell Programming for GUI Systems. Samples of Information Engineering courses are: Overview of Information Engineering (IE), Information Engineering Technical Overview, Information Engineering Management Overview, IEF Project Build, IEF Project Management, 5.3 Functional Overview, Advanced Analysis, Advanced Data Modeling, Analysis with the IEF, Analysis with the IEF Workshop, Reviewing Your BAA Model for Performance, Business System Design, Business System Design Workshop, Building Block Mode Applications, Business GUI Applications, Building Host Applications, Business Process Engineering Overview, Business Event Analysis, Client/Server Encyclopedia Workshop, Client/Server Encyclopedia Subsetting Workshop, Rapid Skills Development Workshop I - Block Mode, Rapid Skills Development Workshop I - GUI, Rapid Skills Development Workshop II - Block Mode, Rapid Skills Development Workshop II - GUI, Client/Server Workshop 5.2, Client/Server Workshop 5.3,. Client/Server Workshop with GUI, Technical Design, Development Coordination, Diagrams to Code, Introductory Data Modeling for the Information Engineer, Host Encyclopedia Overview, Host Encyclopedia Workshop, Host Encyclopedia Subsetting Workshop, Encyclopedia Concepts, Process Action Diagramming, Process Action Diagramming Workshop, Subsetting Concepts. Samples of UNIX Operations and System Administration courses are: Basic Sequent System Administration, Advanced Sequent Systems Administrator Training, Sequent Performance Workshop, Basic Pyramid System Administration, Advanced Pyramid Systems Administrator Training, Pyramid Performance Workshop, UNIX Operating System Capacity Management, Introduction to SCO System V, SCO System V Network Administration, SCO UNIX System V/Workstation Administration, System V Based UNIX Administration, Basic UNIX Systems Administration, Intermediate UNIX Systems Administration, Advanced UNIX Systems Administration, UNIX Networking, UNIX Workstation, Network File Systems (NFS), X Windows, Pyramid S-Series X.25, Pyramid S-Series System Administration and Networking, Tuning for Pyramid System Administrators. Samples of Data Security courses are: Telecommunications for Automated Information Systems Security Analyst, Micro Security for Automated Information Systems Security Analyst, UNIX Workshop for Automated Information Systems Security Analyst, Advanced Microcomputer Security, Operating Systems Security Concepts, Sequent Security, Pyramid Security, Pyramid Security (Model S), LAN Security Overview, Data Processing Disaster Recovery, Disaster Recovery/Business Resumption Planning: An Overview for Managers, Auditing Security, Network Security, Unisys Site Management (SIMAN) Security, Security Skills for UNIX Systems Administrators, Understanding SMF: MVS Audit Trail, RACF: Proper Implementation and Security, Microcomputer Security Systems: Watchdog, Microcomputer Security Systems: Windows NT. Samples of Project Management and Quality courses are: Project Management Overview for Managers and Executives, Basic Project Management, Project Scheduler 6 (Windows), Project Scheduler 6 Upgrade (from DOS to Windows), Project Management/Project Scheduler 6 (Windows), Advanced Project Scheduler 6 (Windows), Overview of Project Scheduler 6 for Executives and Managers, Developing Work Breakdown Structures, Introduction to Management of Risk, Introduction to Cost Estimating, Expert Systems, Systems Engineering, Information Strategy Planning (ISP) Workshop, Strategic Planning and Management, Project Evaluation Planning, Function Point Analysis II, Management Issues Impacting MIS in the 1990's, Managing, Motivating, and Integrating the Changing Technology in the Data Processing Environment of the Future, Team Building Workshop, Quality Measures Workshop, Total Quality Organization (TQO) Awareness Seminar, Quality Measurement Tools Workshop, Quality Facilitator Training, Quality Team Member Training, Task Team Training, Customer Service in an Information Systems Environment, Introduction to Microsoft Project, Change Management, Process Action Team Training, Planning, Reviews and Inspection (PRI) Training, Introduction to Benchmarking, Group Dynamics, Consultation Skills for Internal Consultants, Conflict Resolution Skills, Privacy and Information Systems, Risk Analysis. Courses are to be taught with a hands-on emphasis, whenever possible, using the agency computer systems. The computer systems include Pyramid and Sequent minis, and Unisys Mainframe. Courses will be taught primarily in Cincinnati, OH, but if the need arises, they may be taught in Andover, MA, Atlanta, GA, Austin, TX, Detroit, MI, Chicago, IL, Cleveland, OH, Dallas, TX, Fresno, CA, Martinsburg, WV, Memphis, TN, New York, NY, Ogden, UT, Parkersburg, WV, Philadelphia, PA, San Francisco, CA, San Jose, CA, Washington, DC, or Woodbridge, NJ. Qualified offerors are encouraged to request solicitation OPM-RFQ-HRDD-95-01 by May 26, 1995, in order to submit an offer by COB June 27, 1995. All requests should be directed to Merle Dickhans at above address or FAX: 312/353-3297 or phone: 312/353-2919. (124)

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