ASC/PKWRE, 1940 Allbrook Drive Suite 3, Wright Patterson AFB OH 45433-5309

58 -- COMMUNICATION SOL F33600-95-R0167. DUE 071095. POC For additional information, contact Pam Strader, ASC/PKWRE/(513) 257-2698. The 88 CS/SCMTR (DMATS-DAYTON), Wright-Patterson AFB, OH, has a requirement to procure implementation and support services to upgrade VMX 200L voice processing system. This system must be capable of human interception at the beginning of the call but allow for automatic voice intervention at any point in the call. It must be capable of turning on automatically after hours and weekends and it must provide for direct mail-box voice delivery by the caller, as desired. It must allow for continued use of other standard features of the existing system. It must be able to network with at least 70 percent of the voice processing systems on base that are currently networked. The voice processing system must have a Mean Time Between Failure (MTBF) rating of at least 50,000 hours. If current and/or future plans include using the system for FAX and/or LAN integraton, an MTBF of 100,000 hours is desirable. The software must allow each user to define a live assistance destination. The user must be able to change this destination from any touch-tone telephone. Octel manufactures the only voice-processing equipment that completely and seamlessly integrates with the existing telephone system which is currently being upgraded for work with P-phones. Octel distributes its products through a network of dedicated distributors. Only Octel certified distributors are authorized to perform service on a system during the warranty period. Of the two distributors licensed to install Octel systems in Ohio, only Dugdale Communications has a local office, is certified on all of the system software to be installed on the system and has technicians familiar with the electronic telephone system. The 88 CZ/SCMTR (DMATS-DAYTON) in contemplating a sole source contract with Dugdale Communications, Inc. in Dayton, OH. Solicitation will be issued approximately 01 June 1995. An Ombudsman has been established for this acquisition. The only purpose of the Ombudsman is to receive and communicate serious concerns from potential offerors when an offeror prefers not to use established channels to communicate his/her concern during the proposal development phase of this acquisition. Potential offerors should use established channels to request information, pose questions, and voice concerns before resorting to use of the Ombudsman. Potential offerors are invited to contact ASC's Ombudsman located in ASC/CY, Bldg 2041, 2511 L St, Wright Patterson AFB OH 45433-7303, at (513) 255-1427, with serious concerns only. Direct all requests for solicitations and routine communication concerning this acquisition to the buyer listed elsewhere in this synopsis. (138)

Loren Data Corp. http://www.ld.com (SYN# 0325 19950522\58-0001.SOL)