Naval Medical Logistics Command, Code 05, Building 833, Fort Detrick, Frederick, MD 21702-5015

J -- TECHNICAL SUPPORT AND MAINTENANCE OF CLINICAL ANALYZERS Sol N62645-95-R-0061. Contact Ralph Payne, Contract Specialist, 301/619-3018; Terry L. Horst, Contracting Officer, 301/619-3012. The Naval Medical Logistics Command has a requirement for technical support for 12 Olympus AU800 clinical analyzers. The Navy intends to negotiate with Olympus American Incorporated, Two Corporate Center Drive, Melville, NY 11747 as the only source that can provide the following technical support and maintenance. Olympus shall provide training; parts and accessories, software and hardware maintenance (preventive and unscheduled) to insure the maximum availability for testing from the AU800 clinical analyzers, located in San Diego, CA; Jacksonville, FL; Great Lakes, IL; Brooks Air Force Base, TX; Fort Meade, MD; and Tripler AMC, HI. Olympus shall provide operator and service training for seven people annually (equivalent to that provided by Olympus in the AU800 operator's training course), and for one person annually (equivalent to that provided by Olympus in the AU800 engineers training course). Olympus's service representatives shall have training equivalent to the Olympus AU800 engineers training course and shall respond on-site with a suitable set of repair parts to fix 95% of all failures. Olympus shall obtain, provide, install, and support all AU800 software updates for all instruments. All services performed must be in compliance with FDA good manufacturing processes. Olympus shall provide all services required to maintain the instruments such that downtime does not exceed 2% of the actual available hours. Olympus shall have five years of proven experience servicing laboratory analyzers, And two years of successful experience servicing of the AU800s. This notice is not a request for competitive proposals. Responses shall contain sufficient documentation to establish a bonafied capability to fulfill the requirements. See Note 22. All inquiries must be in writing and may be telefaxed to 301/619-2925. (180)

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