FAA Technical Center, Contracts Branch act-131, Atlantic City International Airport, NJ 08405

U -- TRAINING SERVICES SOL DTFA03- DUE 081095 POC DORIS E. HEMLING, CONTRACT SPECIALIST, 609-485-6166. The FAA Technical Center intends to issue a Purchase Order to procure the following services: Five sessions of Team Building training to be held at the FAA Technical Center, Atlantic City Intl Airport, NJ. Course length 3 days, time 8:30 to 4:00 on the following dates, Sep 12-14, 19-21, Oct 10-12, 24-26, Oct 31 to Nov 2. Twenty four employee to a course. Purpose of this training is to provide the student with team skills essential to the improvement process in total quality management. Students will learn group dynamics and ways to encourage team performance. The course will address the following: Describe and apply the elements of group dynamics and development, Demonsrate group facilitation techniques, describe and perform group member roles, practice techniques for sharing leadership in groups, practice techniques for team building, marketing strategy for teams. One session of Solving Problems and Conflict Resolution, 5 day course, time 8:30 to 4:00 on Oct 16-20, twenty four employee to a course. Course will provide students with skills necessary in dealing with solving problems and constructive feedback to focusing on resolution. The students will learn how to identify and explain the difference between constructive and destructive conflict, explain the major sources of conflict in organizations, identify and demonstrate 5 conflict-handling skills, analyze and explain the dynamics of conflict in situations where change is being introduced, use a creative approach to problem solving, establish alternative solutions to problems. One session of Leading Quality Workteams, four days, time 8:30 to 4:00, Nov 6-9, twenty four students. Purpose of this training is to provide team leads the skills necessary to facilitate teams to become productive, quality teams. Students will learn the duties and responsibilities of quality improvement team leaders, how to assign team responsibilities, facilitation skills for quality improvement, common errors and pitfalls to avoid, the signs of dysfunctional team behavior, how to apply the quality management process improvement methodology. For all above courses the instructor will provide training materials for each student. All inquiries should be directed in writing to this office within 15 days from publication date of this synopsis. Telephone responses will not be honored. All responses must be received in this office by COB 31 Aug 95. (0222)

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