Defense Information Systems Agency, ATTN: John Dean, Code D37, 701 South Court House Rd., Arlington, VA 22204-2199

H -- SOURCES SOUGHT - QUALITY ASSURANCE SERVICES FOR DISA DUE 040896 POC John Dean, Point of Contact, (703) 607-6802. 8. H - SOURCES SOUGHT - QUALITY ASSURANCE SERVICES FOR DISA. DISA is surveying all businesses regarding their abilities and experience in providing assistance to the Quality Assurance Division (D37), Operations Directorate, in support of the reinvigoration of the Quality Assurance (QA) program within DISA. The goal of the QA program is to ensure that the users of the Defense Information Infrastructure (DII) are provided reliable, high quality information service in an efficient and effective manner. Specific areas of required support include the following: (1) automated tools which allow trending analysis of networks and systems, (2) techniques available for monitoring the security posture of networks/systems/applications, (3) capabilities which provide information relative to logistic support to network/system nodes, (4) types of reports which can be used or tailored to inform our customers of the health of systems which support them, (5) methods which could be employed to allow efficient reporting of customer concerns and the means to transfer that information to the network/system manager for resolution, (6) effective trouble ticketing systems or methods, (7) training requirements for QA personnel, and (8) methods of integrating legacy systems into newer management platforms. Interested firms are invited to provide capability statements explicitly addressing the enumerated areas to DISA at the above address, by no later than close of business on 8 April 1996. Please provide sufficient information to substantiate your capabilities, e.g. technical literature, synopses of current (or past) efforts of similar scope and magnitude, and references, as well as points of contact at your firm. Respondents must indicate whether they are a large, small, disadvantaged, and/or women-owned business, and if it is a U.S. or foreign-owned/ controlled. For this synopsis, a concern will be considered small if its annual gross receipts average $3.5 million over a three year period. The Government is not soliciting proposals through this announcement, there are no plans to procure these services at this time. LEO J. MILANOWSKI JR. Concurrence: Code D411 Contracting Officer (0065)

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