1700 E 38TH STREET

D -- INTERACTIVE VOICE RESPONSE UNIT SOL 610-57-96 DUE 092096 POC Sandy Clevenger Interactive Voice Response Unit, with 12-line capacity, to be fully integrated with DHCP. System must provide a reporting mechanism using DHCP FileManager and be turnkey in nature. The system shall support Appointment (confirmation, reminder, confirmation); Precription (Inquiry & Refill); COPAY (MCCR/Balance Inquiry); Pharmacy Medication consultations; Staff/Call (notification of off site staff emergencies). System must be compatible with a 486 Platform computer system. System shall be proven and operational at other VAMCs. Standard Industrial Classification No. 3669 applies to this procurement. Solicitation available on (approximately) 9-3-96. All responsible sources must submit an offer that shall be considered by the agency under negotiation terms of the solicitation. (0242)

Loren Data Corp. http://www.ld.com (SYN# 0028 19960830\D-0006.SOL)