Commander, Naval Sea Systems Command, SEA 029P, 2531 Jefferson Davis Hwy, Arlington, VA 22242-5160

U -- MALCOLM BALDRIDGE COMMAND PERFORMANCE INSPECTION (CPI) EXAMINER TRAINING SOL N00024-97-R-9001 DUE 111496 POC Thomas L. Prunier, Contracting Officer (703) 602-4519 (i.) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. (ii.) This SOLICITATION NUMBER N00024-97-R-9001 is issued as a request for proposal. (iii.) This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular #90-42 and Defense Acquisition Circular #91-11. (iv.) FAR 52.219-6, Notice of Total Small Business Set-Aside. (v.) List of CONTRACT LINE ITEM NUMBERS: Basic contract, CLIN 0001: Malcolm Baldridge Command Performance Inspection (CPI) Examiner Training, (1 class for maximum 35 students), CLIN 0002 Documentation for CLIN 0001; Option 1, CLIN 0003: Malcolm Baldridge CPI Examiner Training, (1 class for maximum 35 students); Option 2, CLIN 0004: Malcolm Baldridge CPI Examiner Training, (1 class for maximum 35 students). (vi.) DESCRIPTION OF REQUIREMENTS: CLIN 0001, Malcolm Baldridge CPI Examiner Training. Training will be accomplished at Government provided facilities in the Washington, DC metropolitan area. The training will be based on the Malcolm Baldridge National Quality Award Criteria for 1996, utilizing the 1996 ''Southwest Systems Solutions'' case study with the application of the 1996 Malcolm Baldridge Examiners Handbook. The curriculum shall use as an example the review of an activity's Unit Self Assessment (USA), leading the examiner candidate through the process of linkages and alignment of the USA between categories; application toward large Navy industrial facilities (Weapons Station and Naval Shipyard); large and small ships and combat systems activities (SUPSHIPS); and large laboratories. Due to the nature of the course material, size of the audience, length of class time, and complexity of the subject, a minimum of two experienced instructors will be required to adequately meet the needs of this training. 1. The CPI Malcolm Baldridge styled examiner training course shall address the basic 1996 criteria and linkages and its application to the CPI. The first day and a half of the training shall consist of, and address the following: a. Baldridge Framework and 1996 Criteria, student prework materials required for this section. b. Key Business Factors and Core values, with linkages and relationships, addressing of common themes cited in the criteria and footnotes; Glossary of Terms and detailed work on Key Definitions: Approach, Deployment, and Results. c. The evaluation system, comments and scoring. Also, consensus scoring and the mathematical and process impact of a single high or low score for a single topic. d. Group exercises on Key Business Factors with facilitated readouts and extensive focus on linkages and use of ''Golden Thread Principle.'' e. Group Exercises on effective comment writing with examples and lessons learned. f. Item interpretation and scoring addressing key excellence indicators and common traps and pitfalls; additional team exercises to be conducted. At the end of the first session the students shall be fully prepared to start work on the ''Southwest Systems Solutions'' 1996 case study analysis and evaluation write ups. Course material outlines shall address all of the cited areas. 2. The second half of the second day shall provide complete examiner training in the 1996 case study evaluation with linkages to NAVSEA specific review and evaluation requirements, such as: CNO Special Interest Items, Security and Law Enforcement, Safety (NAVOSH), and Navy Environmental review requirements. This portion of the training shall provide skills in reviews, site visit issue write-ups, linkages and alignment evaluations and senior level interview skills and techniques. The following shall be addressed: a. Homework assignments and prework assignments, combined with team exercises. b. Multiple exercises to build team skills, reinforce evaluation capabilities, and strengthen Baldridge Criteria concept skills. c. Introduction to site visit processes and procedures, with a focus on teaming and interview skills. d. Criteria and item wrap-up and final preparation for Examiner skills training. Student handouts for use during and at the completion of this session shall include baseline examples on the case studies with evaluation for future student reference. 3. The third day of examiner training shall include additional casework and relevant examples linked to Navy activities for scoring and use in consensus scoring. Training in consensus scoring and band width versus percentage scoring shall be addressed. Finally, the training shall address preparation of an effective and factual feedback report, coupled with the preparation of an activity outbrief package with the following materials and contents addressed: a. Baldridge Framework and Key Linkages utilization in the assessment review process. b. The USA evaluation system and how the consensus review process is approached. This area will address advance preparation for the consensus review meetings and completion of a consensus report, as well as drafting site visit issues. c. Addressing of the site visit process, including: objectives of the site visit; characteristics of issues; effective site visit challenges and requirements and conducting of a site visit exercise. d. Development of the feedback report material for inclusion in the final site visit team assessment and report. Coverage shall include: report objectives, format, available time, writing of feedback points, and finally, a feedback point report exercise. CLIN 0002 (NOT SEPARATELY PRICED. PRICE TO BE INCLUDED IN CLIN 0001) Documentation as follows: 1. Student pre-work with a syllabus for the complete course. 2. Lesson plans, student workbooks, case study supplements, site visit examples, review guidance, and Examiner scoring materials shall be tailored to the Navy's industrial, acquisition management and laboratory activities. The course supplemental material shall cover the examiner course content requirements, as specified in the Statement of Work (SOW). This item shall be provided in the form of final photo ready copies. 3. Letter of agreement for negotiation of a licensing agreement for training materials and Intellectual properties developed for the NAVSEA CPI Examiner course. The license agreement would be for utilization of the training materials for future CPI training by Navy employees for NAVSEA internal use only. 4. Copies of licensing agreements for copyrighted materials and intellectual properties utilized in the CPI course of instruction. Original copyright or intellectual property owners and cited materials shall be identified to enable NAVSEA to obtain licenses for internal future training use. CLINs 0003 and 0004 description is the same as in CLIN 0001 above except the training presentation dates are as required in the following section. (vii.) DELIVERY/PRESENTATION is to be accomplished at Government provided facilities in the Washington, DC metropolitan area. All deliverables are to be mailed to: Department of the Navy, NAVSEA, (Attn: Alice Philips,Code 00N2A, CP5/740), 2531 Jefferson Davis Hwy, Bldg: NC3, Arlington, VA 22202. Presentation of training under CLIN 0001 shall be on December 3 - 5, 1996. Delivery of CLIN 0002 shall be made within 5 days after contract award. Presentation of training under CLIN 0003 shall be on March 4 - 5, 1997. Presentation of training under CLIN 0004 shall be on July 19 - 31, 1997. The Government may postpone the training dates for CLINs 0003 and 0004 with 30 days notice to the contractor. Acceptance shall be made at destination. (viii.) FAR 52.212-1, Instructions to Offerors-Commercial, is incorporated by reference and applies to this acquisition. (ix.) FAR 52.212-2, Evaluation-Commercial Items, is incorporated by reference and applies to this acquisition. ADDENDUM. 52.212-2, Para. (a). The following factors listed in order of importance shall be used to evaluate offers: a. Effective experience training components of the Department of Defense or the US Coast Guard in areas relating to: auditing, quality, process management, strategic management, or other similar subjects. Preference will be given to experience relating to Malcolm Baldridge and Quality training, and particularly to the NAVSEA CPI, Air Force Quality Air Force Assessment process, or the Commandant of the Coast Guard Quality Award Process. b. 1995 or 1996 Malcolm Baldridge Examiner National Institute of Standards and Technology training and experience as a Malcolm Baldridge Examiner or Judge. c. Applicability of proposed training materials to the NAVSEA unique field activity Examiner CPI training process. d. References (3 required) providing verification of training effectiveness for Navy, Coast Guard, Air Force and/or Army military and/or civilian leaders directly responsible for Baldridge type and/or leadership quality training. The following items shall be submitted with the proposal: (1) Outlines of student pre-work and syllabus required under CLIN 0002 item 1, (2) Outlines of lesson plans etc. required under CLIN 0002 item 2 and (3) Trainer identification, resumes, Malcolm Baldridge examiner training qualifications and experience with military systems application of the criteria. Technical capability is considered more important than price in offer evaluation. The Government will award to the offeror of the most advantageous offer to the Government after considering technical evaluation and price. (x.) Offerors SHALL include a COMPLETE copy of the provision 52.212-3, OFFEROR REPRESENTATIONS AND CERTIFICATIONS-COMMERCIAL ITEMS, with its proposal. Offerors in need of this clause may contact the POC in item 11 for a copy. (xi.) FAR 52.212-4. ''Contract Terms and Conditions - Commercial Items'' is incorporated by reference and applies to this acquisition and resulting contracting. The following terms and conditions are added as an addendum to this clause: Type of contract: The resulting contract will be firm fixed price. FAR 52.232-18, Electronic Funds Transfer Payment (Apr 1984). (xii.) FAR 52.212-5, Contract Terms And Conditions Required To Implement Statutes Or Executive Orders-Commercial Items (Oct. 1995) is incorporated in this contract by reference, however for paragraphs (b) and (c) only the following provisions apply to this acquisition: FAR 52.203-6, Restrictions on Subcontractor Sales to the Government, with Alternate 1. FAR 52.203-10, Price or Fee Adjustment for Illegal or Improper Activity (41 U.S.C. 423). FAR 52.219-8, Utilization of Small Business Concerns and Small Disadvantaged Business Concerns and Women-Owned Small Business Concerns. FAR 52.219-14, Limitation on Subcontracting. FAR 52.222-26, Equal Opportunity (E.O. 11246). FAR 52.222-35, Affirmative Action for Special Disabled and Vietnam Era Veterans (29 U.S.C. 4212). FAR 52.222-36, Affirmative Action for Handicapped Workers (29 U.S.C. 793). FAR 52,222-37, Employment Reports on Special Disabled Veterans and Veterans of the Vietnam Era (38 U.S.C. 4212). (xiii.) ADDITIONAL CONTRACT REQUIREMENTS: FAR 52.217-5, EVALUATION OF OPTIONS. Except when it is determined in accordance with FAR 17.206(b) not to be in the Government's best interest, the government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. Evaluation of options will not obligate the Government to exercise the option(s). FAR 52.217-7 OPTION FOR INCREASED QUANTITY - SEPARATELY PRICED LINE ITEM. The Government may require the delivery of the numbered line item, identified in the Schedule as an option item, in the quantity and at the price stated in the Schedule. The Contracting Officer may exercise the option by written notice to the Contractor within 2 months of contract award for Option 1 (CLIN 0003) and within 7 months of contract award for Option 2 (CLIN 0004). (xiv.) DPAS rating is C9E. (xv.) CBD Numbered Note: N/A. One proposal is due 11/13/96 1996 at 2:00 PM Eastern Time at the Naval Sea Systems Command, Code 029P Bldg. NC3/Room 4E12, 2531 Jefferson Davis Hwy, Arlington, VA 22242-5160. Offerors MUST acquaint themselves with the NEW regulations concerning Commercial item acquisition contained in FAR subpart 12 and must ensure that all Representations and Certifications are executed and returned as called for in this solicitation. For questions regarding this specific acquisition contact Mr. Thomas L. Prunier (703) 602-4519. (0303)

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