Department of the Treasury, Internal Revenue Service, (M:P), 6009 Oxon Hill Road, Suite 700, Oxon Hill, MD 20745, Attn: Margaret Hunt

J -- AUTOMATED COLLECTION SYSTEM (ACS) MAINTENANCE SOL TIRNO97R00015 DUE 031497 POC Contracting Officer, Margaret M. Hunt, 202-283-1232 The Internal Revenue Service (IRS) has a requirement for nationwide hardware maintenance, support services and FIP supplies for the IRS' Automated Collection System (ACS). The ACS is a computerized telephone tax collection system designed to assist Cstomer Service employees in receiving incoming calls and making outgoing calls to delinquent taxpayers. ACS currently consists of 36 sites (10 Service Centers and 26 Call Sites) nationwide. At present, each Service Center operates with one IBM ES 9000, dis and tape drives, display console, console printers, control units, IBM dumb terminals, printers, IBM controllers, and UNI-TEC boxes. The Call Sites have IBM terminals, printers, IBM controllers and UNI-TEC boxes, and Aspect and Rockwell automatic call distributors and telesets. This acquisition will be conducted as a small business set-aside. The contract will consist of one base year (FY-98) with four one year optional eriods of performance. All responsible small businesses may submit a proposal which will be considered by the agency. Interested parties are requested to submit a written request for the solicitation within 15 days from the date of this publication. (0344)

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