Contracting Officer (670/90A) VA Medical Center 800 Irving Avenue Syracuse, NY 13210

R -- TRANSCRIPTION SERVICE SOL RFP 670-21-97 DUE 013197 POC Contracting Officer David Evangelista 315-477-4507 Provide comprehensive transcription service for the Upstate NY VA HealthCare Network. Contractor will provide an "800" number for VA physicians to access dictation equipment. All phone charges will be borne by the Contractor. The Contractor is required to return STAT dictations within two hours of receipt, other reports vary in time from six hours to thirty-six hours. The Contractor must provide 24 hour, seven day access into the dictation system for all physicians. Work shall be accomplished Monday through Saturday from 7:00 am through 10:00 pm Eastern time. The Contractor shall have the ability to transmit all transcribed reports either into the DHCP system for upload, or, into a PC for review and upload by VA personnel. The method of transmission may vary from one access point to another. The estimated total line count for this contract is approximately 7,500,000 lines. The term of the contract will be April 1, 1997 (or date of award, whichever is later) through March 31, 1998 with four, one year options to extend. The access points currently active in the network (11 locations) will be phased into service by the Contractor beginning on the date of award and ending October 1, 1997. SIC code 7338 applies. All requests for this solicitation must be in writing, no telephone requests will be honored. Requestors may mail or fax requests (315-477-4509). All requests must include Company name, point of contact name, telephone number, fax number, company address. (0359)

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