Disa/ditco/dts6 2300 East Drive Scott Afb Il 62225- 5406

D -- COTS SOFTWARE SOL DCA200-97-R-0059 DUE 022597 POC Debi Santoro, 618-256-9710 E-MAIL: santorod@ditco.disa.mil, santorod@ditco.disa.mil. (i) This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. (ii) DCA200-97-R-0059. This solicitation is a Request for Proposal(RFP). (iii) The RFP document and incorporated provisions and clauses are those in effect through FAC 90-45 and DAC 91-11. (iv) This RFP is issued under Full and Open Competition. SIC Code 7372, Prepackaged Computer Software applies. Size Standard $18.0M. (v) Provide a price for each of the following items. Requirement description is set forth in para (vi) below. CLIN 0001, Perpetual Site License for COTS Software Product CLIN 0001AA, Initial Site License, Unlimited Users, 1 Each CLIN 0001AB, Subsequent Site License(s), Unlimited Users, 1 Each (optional) CLIN 0002, Perpetual Site License Upgrades/Enhancements CLIN 0002AA, Initial Site License, 1 Each (optional) CLIN 0002AB, Subsequent Site License(s), 1 Each (optional) CLIN 0003, Documentation CLIN 0003AA, Initial Site License, Unlimited Users, 1 Lot CLIN 0003AB, Subsequent Site License(s), Unlimited Users, 1 Lot (optional) CLIN 0004, Consulting Services, 1 Hour (optional) CLIN 0005, Training, 1 Hour (optional) (vi) Description of Requirement: (a) DISA has a requirement for acquiring a modern provisioning and billing system, based on best commercial business practices. The system is needed to support the modernization and implementation of DISA's product and service offerings. The requirement is for a Commercial-off-the-Shelf (COTS) software product which shall be fully integrated and provide the following functions: (1) Catalog of Services. There shall be an electronic catalog that contains the capability to display DISA's products and services. Each catalog entry shall contain a description and the price the customer will pay for the product or service. (2) Order Entry. Customers shall be able to remotely obtain information on products and services, request quotes, and/or place orders, electronically. The customer ordering process shall be user friendly, rapid, and efficient requiring a minimum amount of information of the requester. (3) Funding Approval. The system shall have the capability of "holding" an order until funding has been approved. (4) Access and Data Security. The system shall have robust security capability that permits granting/restricting access to DISA-specified functions and to prevent unauthorized access to data. (5) Inventory. The system shall be capable of maintaining both physical and logical inventories. Inventory includes both deployed assets and those in warehouses, in transit, etc. The product shall update the inventory as orders are filled. The system shall also have the capability of graphically displaying the physical and logical assets. (6) Customer Billing. The system shall have the ability to bill customers for DISA products and services. It shall be able to integrate a variety of static and real-time information from various sources such as commercial providers, network management systems, and other automated systems. As orders are filled and service is activated, billing shall be triggered automatically. On-line billing information is also required. (7) Invoice Reconciliation. The system shall have the capability to reconcile vendor's invoices with services and products delivered to DISA customers. (8) Status Reporting. The system shall have a comprehensive, on-line status reporting capability. The customer and DISA shall be able to ascertain the status of all orders, both pending and operational at every phase of implementation and operation. (9) Growth Potential. The system shall have the ability to accept growth in the number of orders accepted and in the types of technology and/or services that may be ordered through this process. In addition, growth potential includes the product's ability to handle periodic surgesin these areas. (10) Management Analysis Needs. The system shall provide information to be used in management analyses. Information that is pertinent for management analyses may include trends, order history, or other metrics that may be applied to the evaluation of the provisioning or other process. (11) System Interfaces. It is imperative that the product interface with other DISA and Contractor systems/processes to allow the transfer of information pertinent to the management of services and assets. These systems may include DISA network management (REMEDY and Net-Expert), DS/BWM-C provisioning system, DISN transmission service providers, and Government Financial and Billing Systems (12) Year 2000 Compliance. The product shall be Year 2000 Compliant. (13) Authorized Users. DISA and all DISA customers shall be authorized users of the software. (14) Documentation. The vendor shall provide copies of all relevant user manuals and sample reports. (15) Software Upgrades and Enhancements. Under the perpetual site license envisioned for this product, support of the product shall consist of regular releases to support new technology, improve performance, migrate to more modern platforms, and incorporate enhancements. (16) Life Cycle Support. The product shall support a wide variety of services for the implementation of both the process and tools. Support services include participation in user groups, and evaluation and implementation of customer, user, and industry requirements as technologies change or advance. (b) The following optional services may be required: (1) Consulting Services. The vendor shall provide consulting services that will enable DISA to tailor the product (via tables, user exits, and profiles) and develop user procedures. The vendor shall design and perform the initial build of the database. In addition, the vendor will recommend implementation parameters and naming conventions based on best commercial practices. The vendor will assist DISA in interfacing the product to commercial suppliers and other automated systems. The vendor shall also assist DISA in the conversion of the product to operate with new/different operating systems and/or database management systems. Consulting services includes software installation services. (2) Training. The vendor shall provide training on the product at Government-specified locations, worldwide. Training classes will be customized to the profiles, catalog of services, database conventions, and procedures adopted by DISA and will be tailored to the various user communities that will use the product. The vendor shall supply user manuals and hands-on workshops. (c) In the event the contractor is required to travel in performance of the optional consulting services or training, the Government will issue Invitational Travel Orders (ITOs). (vii) Deliver CLINs 0001AA and 0003AA to DISA/D2, Gayle Wix, 5111 Leesburg Pike, Skyline #5, Suite 900, Falls Church VA 22041 within 14 days after contract award. Deliver Optional CLINs 0001AB, 0002, 0003AB, 0004 and 0005 as mutually agreed during the life of the contract. (viii) FAR 52.212-1 applies to this acquisition. 52.212-1(b)(4): Offerors shall submit existing product literature and software license in lieu of unique written technical proposals. 52.212-1(b)(10): Provide information on the last 6 contracts and subcontracts completed during the past 3 years and all contracts and subcontracts currently in progress. (ix) FAR 52.212-2 applies to this acquisition. (a) Evaluation factors and their relevant order of importance are: (i) technical capability of the item offered to meet the Government's requirement described in para (vi) above, (ii) past performance, and (iii) price. (x) Proposals shall include a completed copy of the provisions at FAR 52.212-3 and DFARS 252.212-7000, 252.225-7000 and 252.247-7022. (xi) FAR 52.212-4 applies to this acquisition. 52.212-4(a): The Government will accept the software following successful implementation and testing. Implementation consists of initial installation of theunmodified COTS software product and standard tailoring/customization. Implementation is anticipated to take 90 days. Following successful implementation, testing shall begin. Successful testing constitutes 30 consecutive days during which the customized COTS software product is fully operational. (xii) FAR 52.212-5 applies to this acquisition -- 52.212-5(b): The following additional FAR clauses apply to this acquisition: 52.203-6; 52.203-10; 52.219-8; 52.222-26; 52.222-35; 52.222-36; 52.222-37. (xiii) Additional requirements. (1) The following quantities shall be used for evaluation purposes only: (a) CLINs 0001AA and 0003AA, 1 Ea in Year 1. (b) CLINs 0001AB and 0003AB, 1 Ea in Year 1 and 3 Ea in Year 2. (c) CLIN 0002AA, 1 Ea in both Years 2 and 3. (d) CLIN 0002AB, 1 Ea in both Years 2 and 3 and 3 Ea in Year 3. (e) CLIN 0004, 300 Hrs in Year 1, 200 Hrs in Year 2, and 50 Hrs in Year 3. (f) CLIN 0005, 400 Hrs in Year 1 and 200 Hrs in Year 2. (2) Any contract awarded as a result of this RFP shall be for one year with two one year options. (3) In the event the contractor is required to travel in performance of optional CLINs 0004 and 0005, the Government will issue Invitational Travel Orders (ITOs). (4) FAR 52.217-7 applies to this acquisition. Options may be exercised with 30 days notice. Optional CLINs may be exercised an unlimited number of times. (5) FAR 52.217-9 applies to this acquisition. 52.217-9(a): Option may be exercised before contract expiration provided 30 day preliminary written notice is provided versus 60 days notice. (6) Contract type will be firm fixed price. All unit prices are firm fixed priced. Optional CLINs 0004 and 0005, if exercised, shall be firm fixed price after mutual agreement on labor hours. (7) DFARS 252.212-7001 applies to this acquisition. 252.212-7001(b): The following additional DFARS clauses apply to this acquisition: 252.225-7001; 252.227-7015; 252.227-7037; 252.233-7000; 252.247-7024; and 252.249-7001. (8) Offeror shall also submit an alternate proposal which provides prices for the current commercial structure for limited site licenses based on adding users in increments. These prices shall follow the format of CLINs 0001 through 0003 in para (v) above, i.e., initial and subsequent site licenses, upgrades/enhancements, and documentation. Prices for limited licenses shall be evaluated using the same assumptions set forth in (xiii)(1) above. In addition, the Government will assume, for evaluation purposes, acquiring a license to support a total of 1000 users, 250 concurrent. Award will be made for either unlimited or limited use licenses, not both. (9) FAR 52.215-41 applies to this acquisition. Offerors do not need to submit the information required by this clauses with initial offerors. However, the offeror may be requested to provide this information after receipt of offers and prior to award of any contract. (xiv) DPAS. Not applicable. (xv) CDB Numbered Notes. Not applicable. (xvi) Offers are due in an original and 1 copy no later than 25 February 97, 3:00 pm local to DITCO/DTS6, Debi Santoro, 2300 East Dr, Scott AFB IL 62225. Also provide 6 copies of offers to Gayle Wix at the address in paragraph (vii) above. This requirement applies to both the primary and alternate proposals. (xvii) Contact Debi Santoro, 618-256-9710 (voice) 618-256-9592 (fax) for information regarding this RFP. (0041)

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