Department of Veterans Affairs, VA Medical Center (90C), 1100 N. College Avenue, Fayetteville, AR 72703

D -- INTERACTIVE VOICE RESPONSE UNIT SOL 564-9-97 DUE 031897 POC Robin Holland 501-444-5037 WEB: VAMC Fayetteville, AR., http://www..va.gov. E-MAIL: VAMC Fayetteville,Ar., vpongonis@va.gov. Interactive Voice Response Unit with 4-line capacity, to be fully integrated with VISTA. System must provide a reporting mechanism using VISTA File Manager and be turnkey in nature. The System shall support Appointment (Confirmation, reminder); Pharmacy medication consultations; prescription inquiry and refill. System must be compatible with a 486 Platform computer system. System shall be proven and operational at other VAMCs. Standard Industrial Classification No. 3669 applies to the Procurement. Solicitation available on (approximately) 03-04-97. All responsible sources must submit an offer that shall be considered by the agency under negotiation terms of the solicitation. (0056)

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