Defense Supply Service-Washington, 5200 Army Pentagon, Washington, D.C. 20310-5200

D -- MARKET SURVEY FOR VARIOUS COMMERCIALLY AVAILABLE VOICE MAIL SERVICES -- CORRECTION TO SYN037343 -- MISSING INFO. IN DESCR DUE 030697 POC Point of Contact, Sandy Spiess, (703) 693-5002 This is a sources sought market survey synopsis for various commercially available voice mail services. This is not an Invitation for Bid (IFB) or a Request for Proposal (RFP). The sole purpose of this synopsis is to identify prospective alternate sources and the feasibility of awarding a multi-vendor IDIQ contract for voice mail services. It does not commit the Government to make an award. Presently Department of Defense (DoD) activities in the National Capital Region (NCR) either have their own voice mail platforms or receive voice mail services from other Government contracts through Defense Telecommunication Services Washington (DTS-W). The Government currently has digital switching network providing integrated voice and data services to approximately 160,000 mixed ISDN and analog lines. At this time, there are approximately 45,000 (network) mailboxes. The cost of service will determine which method is most attractive to DTS-W customers: stand alone platforms or network service offerings. Three types of mailboxes are potentially required: 1) The standard mailbox which would store 30 messages at three minutes a message, a 30 second personal greeting and messages that could be saved for up to 15 days; 2) The next tier mailbox which would provide enhanced voice messaging capability to store up to 100 messages for up to 21 days, and; 3) The highest tier which would further increase capability to receive, forward, and broadcast FAX messages, store up to 40 voice or FAX messages of up to 4 minutes, provide a 45 second personal greeting, and save messages for up to 21 days. Options to be available are Caller Menus and Extensions/Mailboxes, Information Center Listen Only and Automated Attendants, Transfer Mailboxes and Broadcast Voice and FAX messages. Alternate service providers must provide 24 hour/7 day week coverage for services. Billing would be monthly, using electronic media (preferably Electronic Data Interchange (EDI)), and directed to telephone numbers grouped in Billing Accounts. Interested parties should contact Mr. Charles Bihun at (703) 696-7886 or Mr. Bill VanBlarcum at (703) 696- 7860 within 7 working days of this publication to schedule a briefing to present existing and/or future technical and operational capabilities to provide the described services. Catalogs and other generally available product literature can be presented at this time. Briefings will be scheduled so that the presentation will be no later than 20 working days of final date to schedule a briefing. (0065)

Loren Data Corp. http://www.ld.com (SYN# 0034 19970311\D-0007.SOL)