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D -- REQUEST FOR INFORMATION FOR AUDIO CONFERENCING SERVICES POC Bettie Hartley, Contract Specialist, (301) 443-7848 Rosanna Browning, Contracting Officer, (301) 443-6931 The Program Support Center (PSC) is a fee-for-service organization which provides a wide range of services to customers in the Department of Health and Human Services as well as other Federal programs. Customers are located throughout the 50 United States, Canada, and Mexico. The PSC is seeking information from industry about existing audio conferencing services. The PSC and its customers currently estimate FTS2000 audio conferencing usage at 1.5 to 3.5 million minutes of audio conference call time per year. The estimated number of conferees per call may range from 3 to 100. FTS (within the US) and MCI (international) trunks are the currently-mandated long distance carriers. The PSC seeks information from audio conference vendors who can provide the bridging and conference meeting requirements for its customers and can route the calls across the Government-mandated long distance and international networks. The PSC is not interested in receiving information regarding the purchase or lease of any equipment. Vendors should provide a full description (basic and premium) of offered audio conferencing services to include a discussion of the following items: features; hours of service; ability to provide last minute conferencing services; reservation parameters; security; customized billing procedures; ability of vendor to accept Government purchase cards; bill back capabilities; management reporting tools; description of network facilities and facilities management; recommended training and associated costs; availability of quantity discounts; product literature and pricing; ability to use FTS2000 and MCI transmission facilities; ability to include Canada and Mexico on conference calls; any ancillary requirements; and pricing breakdown of all services and features. All responses should include customary commercial practices concerning industry terms and conditions. Respondents should indicate their business size (large or small) and whether the firm has 8(a) status. Additionally, if services are available under GSA Schedule, a copy of the schedule should be provided. This office may request additional information. Proprietary data should be clearly identified as such. This synopsis is for information and planning purposes only and does not constitute an IFB or RFP. No solicitation document exists at this time. Therefore, requests for IFBs or RFPs will be considered invalid responses. There is no guarantee that a formal solicitation will be forthcoming. The Government assumes no responsibility for any costs associated with the preparation of technical and pricing information submitted in response to this RFI notice. Responses to this notice must be received in writing by March 26 to the attention of Bettie Hartley at the above address. (0071)

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