US Equal Employment Opportunity Comm., Procurement Management Division, 1801 L. Street, N.W., Room 2505, Washington, DC 20507

J -- MAINTENANCE SERVICE FOR PERSONAL COMPUTER (PC) EQUIPMENT SOL RFP 97-17 DUE 062097 POC Cynthia Bond, 202/663-4270, Contracting Officer, Joyce Jackson, 202/663-4214 Contract Spec. On-site, On-call Nationwide Remedial and Preventive Maintenance Service for Local Area Network (LAN) and Charge Data Systems (CDS) Application Servers, Personal Computer (PC) Equipment, and Associated Peripherals located at the Equal Employment Opportunity Commission (EEOC) Headquarters and Field Office Sites. The Associated Peripherals include, but are not limited to, terminals, printers, scanners, disk drives, monitors, keyboards, communication devices, network concentrators, and other components. The Remedial Maintenance Service shall include problem diagnosis and repair or replacement of defective parts and/or peripheral. The Preventive Maintenance shall include cleaning, inspections, and adjustments as specified by the original equipment manufacturer. Quantity Indefinite. The principal manufacturer of computers include, but are not limited to, Dell Products, Zenith, Gateway, ALR, TRICORD and Compaq Products. The principal manufacturers of printers include, but are not limited to, Hewlett Packard, NEC, Epson, Canon, AST, QMS, Tektronics, Okidata and Panasonic Products. The contractor shall have nationwide maintenance capabilities and be able to service all 51 EEOC Locations. Service shall be available during normal business hours (9:00 AM to 5:30 PM, local time, Monday through Friday, excluding holidays observed by the Government). EEOC requires two levels of response time based upon the type of equipment. Level 1 response time shall not exceed four business hours from receipt by the contractor of the maintenance call request. Level 2 response time shall not exceed eight business hours from receipt by the contractor of the maintenance call request. Duration of contract period from date of award through September 30, 1997, with options to extend performance up to 60 months. Closing Response Date for Solicitation June 20, 1997 or 30 days after issuance of solicitation. All requests for this solicitation must be in writing and must reference the solicitation number. Telephone requests will not be accepted.***** (0080)

Loren Data Corp. http://www.ld.com (SYN# 0047 19970325\J-0008.SOL)