National Park Service, Golden Gate National Receration Area, Contracting Office, Building 201, Fort Mason, San Francisco, CA 94123

M -- OPERATION AND MAINTENANCE OF TELECOMMUNICATIONS (TELEPHONE) SYSTEM SOL 1443RP8140-96-014 DUE 053097 POC Linda Wong (415) 556-2488 CORRECTION -- The original synopsis was published April 4, 1996, first modification was published December 4, 1996 and now modified as follows: The National Park Service, Golden Gate National Recreation Area, San Francisco, CA, has identified a requirement to procure services of a qualified firm to operate and maintain a telecommunications/telephone system principally located at the Presidio of San Francisco. Other areas of Golden Gate NRA, such as, but not be limited to, East Fort Baker, Fort Cronkhite, Fort Barry, Fort Mason, and Fort Point, may be included in the covered areas subject to the terms of the Statement of Work, at the discretion of Golden Gate NRA. It is anticipated that contract award shall be for a base period and four (4) 1-year options, exercisable at the sole discretion of Golden Gate NRA, subject to availability of funds. The base period shall be from date of contract award through September 30, 1997. The stated purpose of this operation and maintenance service contract shall beto provide all on-site resources including staffing and equipment necessary to operate the telecommunications/telephone system, including but not limited to a Business Office with service desk, voice mail and billing system; a switching system, an outside plant, inside plant and transmission equipment. The successful offeror shall be required to provide routine and non-routine maintenance and operations including, but not limited to preventive maintenance, corrective maintenance, and demand maintenance as necessary to assure uninterrupted telecommunications service to the NPS and commercial clients. Elements to be maintained and operated include, but are not limited to: telephone switching system equipped with AT&T 5ESS version 9.2 and greater switch, associated optical remote switching modules and supporting infrastructure; outside cable plant including fiber-optic, metallic cabling, and supporting infrastructure; inside cable plant; transmission equipment including SONET and SLC system electronics and supporting infrastructure; installation services for all service departments; business office services including provision of customer service, emergency repair services, maximizing cost recovery, developing and implementing rates for telecommunications services. The following are minimum qualifications for consideration for award: (1) Demonstration of five years experience maintaining and operating a telephone central office with AT&T/Lucent 5ESS, SLC and SONET technologies, and an Outside Plant infrastructure including aerial, underground and direct buried type construction, multi-pair metallic cable, coaxial, multi-mode and single mode fiber-optic cable, and pressurized cable systems; and (2) Demonstration of capability to provide specified staff with required experience and certification for the following positions: (a) one certified switching system engineer with five years experience and AT&T/Lucent certifications required for engineering AT&T 5ESS v.9.2 switching system and subsequent upgrades; (b) two certified switching technicians with three years experience and AT&T/Lucent certifications required for AT&T 5ESS v.9.2 switching system and subsequent upgrades; (c) one telecommunications transmission technician with five years experience training and AT&T/Lucent certification for SONET and SLC transmission equipment; and (d) one computer programmer with two years experience and AT&T/Lucent certification for Advanced Communications Package ("ACP") and Telecommunications Resource Management System (TeRMS") software package and the TMS-5 Software Package upgrade and Right to Use software including Tuxedo Transaction Processing Environment and Infomix Online DBMS. Proposals which fully conform to the minimum qualifications listed above will be further evaluated subject to the following additional criteria: (1) Specialized and recent experience of the firm including expertise with projects similar in scope and technical requirements; (2) Demonstrated capability to manage and staff multiple telephone system projects; (3) Past performance on telephone maintenance and operations projects for government agencies and private industry in terms of cost control, customer service, quality of engineering and technical work, in conformance with performance standards, service response times, and restoral times set forth in the Statement of Work; (4) Demonstrated capability of drafting standard operating procedures, technical reports, and workmanship manuals for maintenance and operation of a telephone central office, outside plant, and inside plant. Submit one single set as an appendix to proposal: (5) Demonstration of financial capability necessary to staff and perform a project of this scope; and (6) Location of an existing business or telephone operations center within 100 miles of the Telecommunications Operations Center, Building 67, Presidio of San Francisco, Golden Gate NRA. The applicable SIC Code is 8744. This solicitation is an unrestricted procurement inviting full and open competition. The National Park Service, Golden Gate NRA, welcomes and encourages small, small disadvantaged, and women-owned business concerns to participate. Solicitation documents will be available o/a 05/01/97. Requests for the solicitation MUST be submitted in writing to the address contained herein. All interested firms will be notified of the non-refundable fee which will be established at a later date. The firms who responded to the original synopsis need not resubmit their interest. Subcontracting plans may be required from all large business concerns with their initial offers which will identify percentage goals for using small, small disadvantaged, and women-owned business concerns. THE GOVERNMENT RESERVES THE RIGHT TO CANCEL THIS SOLICITATION, EITHER BEFORE OR AFTER THE RFP CLOSING, WITH NO OBLIGATION TO THE OFFEROR BY THE GOVERNMENT. All responsible sources may submit a offer which shall be considered. (0080)

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