Immigration & Naturalization Service, Procurement Division, 425 I St., NW, Room 2208, Washington, DC 20536

R -- RECORDS SUPPORT SERVICES POC Robert N Beaty, Contract Specialist, Immigration and Naturalization Service, 425 I Street, N.W., Room 2208, Washington, DC 20536 . The Immigration and Naturalization Service (INS) intends to award a competitive 8(a) contract for Commercial Services under Part 12 of the Federal Acquisition Regulation (FAR) for Records Support Services. Services will be performed at INS offices located in Chicago, Miami, Los Angeles, San Francisco, Houston, New York, NY, and Newark, NJ. Other sites may be added during the term of any contract resulting from this notice. This acquisition will be a Best Value Acquisition considering past performance. The contract will include: Incoming/Outgoing Mail Operations and mail distribution to remote sites to include, but not limited to, transport mail to and from post office and widely separated offices, maintain logs for special services mail, deliver mail, and maintain full mail room operations; File Operations to include but not limited to: updating files received from internal operating units; sorting files by terminal digit or responsible party system; refiling; file retrieval; photocoping files; transfering and receiving files; retiring files and performing file audits; Fee Collection and Processing; includes but is not limited to: collection of application fees; deposit fees collected; be totally accountable for fees collected. Data Entry includes but not limited to: key entry of data from various forms and documents utilizing formatted input screens on various INS automated systems; perform system inquiries; and perform system updates. Perform quality control (QC) on work performance. Offerors interested in participating in this negotiated acquisition shall notify Mr. Robert Beaty, Immigration and Naturalization Service, 425 I Street, N.W., room 2208, Washington, DC 20536 in writing within fifteen (15) business days after this notice has been published. No telephone inquiries or request will be accepted. Interested firms are to submit with their letter of interest a copy of their Quality Control Plan, Written Methodology of Operations Plan, Written Methodology of Feed-back Reporting to Customers, Standard Practice Manual, Training Plan, Sample Project Management Plan, Information Security Plan, Fully-Loaded Labor rates, and Past Performance references for contracts performed in the past three (3) years including services listed above. The submitted material will be evaluated by the INS, and firms, who the INS feels will not have a probable chance of being awarded a contract, will be notified in order that these firms can save proposal costs. Firms which do not submit the above required information may not be considered for award of a contract. Firms selected for the competitive range, will be required to conduct an oral presentation on their technical approach to performance and their costing and management approach of a sample task order. The INS will incur no liability for nor will it pay any costs incurred in responding to this request. NOTE: 4 ***** (0092)

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