11th Contracting Squadron, 500 Duncan Ave, Room 250, Bolling AFB, DC 20332-0305

D -- SOURCES SOUGHT TO DEVELOP A SOURCE LIST FOR FUTURE TELECOMMUNICATIONS NETWORK MANAGEMENT SERVICES PROCUREMENT SOL F49642-97-R0235 DUE 051497 POC Contact Lynda Cave, Contract Specialist, (202) 767-7946. No collect calls will be accepted E-MAIL: lcave@mail.bolling.af.mil, lcave@mail.bolling.af.mil. The U. S. Air Force is seeking qualified sources capable of providing the following services to develop a source list for future possible procurement. Air Force Family Support Centers (FSCs) and Equal Opportunity (EO) program offices, Major Command (MAJCOM) program managers, and HQ Air Force staff require a worldwide data entry and retrieval service to support all current programs and services for up to 2000 accounts at 251 locations. The service must provide: -- A secured, dedicated communications system that will interface with current FSC and EO computer/LAN/modem equipment, provide encryption routines for transmission of information using appropriate file transfer protocols, have the ability to trace illegal attempts to gain access, and operate at baud rates up to 33.6k from all U. S. and overseas locations. -- Continuous operations, except for system maintenance during set hours. -- Support for at least 100 simultaneous on-line users. Access will be through a combination of DDN (Data Defense Network, X.25), Internet, domestic and international "800" numbers, T1 and direct dial-up via normal long distance commercial connections. -- Must provide uninterrupted linkage when crises or contingencies restrict DDN availability. The service must not be dependent upon the military bases' communication switching stations for connectivity. -- Specialized databases containing: comprehensive relocation information on all Air Force bases and surrounding communities; job opportunities (both federal and private sector) with resume-matching capability in which records can be retrieved and displayed in full chronological, funtional, combination, or creative formats; daily on-line listing of most recent government contract awards for job leads, as well as Office of Personnel Management job vacancy announcements; financial management; bibliography of subject matter references; military family research information including bibliographies of research studies and publications in both short (citations/abstracts) and long formats; and emergency assistance client histories; Family Life education reference materials. -- Customized stand-alone and LAN configurable applications designed to support both FSC and EO programs, including Relocation Assistance, Personal Financial Management, Emergency Assistance, Family Life Education, Transition Assistance, Employment, Information and Referral, and Equal Opportunity programs, to be installed at each location, and which must interface with the worldwide telecommunications network. -- A stand-alone computerized employment application with the ability to attach client resumes, include at least ten selected DOT codes for cross matching employer job bank resources, and export/import client records as military and civil service members and their families relocate/transition to new duty stations/careers as well as updating the worldwide database maintained by the worldwide telecommunications network. -- General support services, unlimited design, formatting, updating, and indexing of specialized databases. -- A secured facility with controlled entry procedures and external generator capability in case of prolonged power outage. -- Twenty-four hour access to the network (except during system maintenance); twenty-four hour system support using automated notification procedures in case of system emergencies. -- Unlimited on-line system operator assistance. -- Unlimited telephone technical support. -- A complete, separate backup system for the primary system. -- The capability to operate temporarily from remote locations via satellite uplinks/downlinks where deployed personnel are assigned and normal means of telecommunications are not available. -- The contractor shall provide off-site training (on-site, if warranted) with a minimum of 12 students per class on subjects such as computer operating systems, Windows 3.1 and Windows 95; file compression techniques and telecommunication/modem operations (dial-up and/or Internet connection); plus a full explanation of the system's capabilities. -- The contractor must have a minimum of ten years experience with Air Force FSC issues, policies, and procedures and ten years experience with Air Force EO issues, policies, and procedures as well as telecommunications expertise in both domestic and foreign communications system interfaces worldwide. Primary functions of the graphical user interface system must provide: (1) Capability for maintaining at least 20 databases (50-150 megabytes each) for rapid retrieval using Boolean searching procedures (with nesting and truncation). Users must be able to attach files to database entries for later downloading. Indexing of data must include 100% text indexing, allowing for general to specific searching routines. Database size capability should be between 4 and 8,000,000 entries, with 65,000 characters for each entry. (2) Electronic mail with minimum of 25 mail slots per user capable of posting at least 500 messages with or without attached files for downloading. Messages for conference posting or electronic mail could be prepared off-line for subsequent uploads. (4) 500 teleconferencing channels capable of supporting 100 simultaneous users in "real time." (5) General notices and correspondence area that all users can access. (6) On-line survey delivery and analysis with graphical display of results in real-time mode. (7) File libraries containing subject matter pertaining to Family Support and Equal Opportunity programs. (8) A means of computerized inventory for the purpose of diagnostic work with account holders. (9) Full system capability within 30 days following award, to include accessibility 24 hours per day, 365 days per year with no more than 8 hours of downtime per month for system maintenance. (10) An annual report including an analysis of usage hours showing peak usage throughout the year, status of Network International communications, telephone line charges, and recommendations to further reduce connection costs. The applicable SIC code for this type of effort is 7375. Interested sources are requested to submit a package delineating qualifications and capabilities for meeting the requirements described above as well as references substantiating past performance on similar efforts to 11th Contracting Squadron/LGCA, Attn: Mrs. Lynda Cave, 500 Duncan Avenue, Room 250, Bolling AFB DC 20332-0305. Packages must be received not later than 14 May 97. (0120)

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