DVA Medical Center West Los Angeles, 11301 Wilshire Blvd, Los Angeles, CA 90073

U -- EDUCATION AND TRAINING SERVICES FACILITATOR AND TRAINING FOR CHANGE AND INPUT EVENTS USING T.A.L.K. SYSTEM SOL RFQ #691-52-97 DUE 052997 POC Lisa Rogers, Contracting Officer, (310) 268-4225 POC: Lisa Rogers, Contract Specialist(90C), (310) 268-4225 (if not available) contact Contracting Specialist, Helen Rivers, (310) 268-4239. The VA Medical Center, West Los Angeles, CA intends to negotiate a sole source contract with Gib Kerr to teach and deliver customized presentations of Trust Assertion Listening and Knowing (T.A.L.K) and for development of customer service skills in Medical Center setting. One of the primary roles of this training is to establish new communication techniques. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart `12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Solicitation #691-52-97. The solicitation is issued as Request for Proposals (RFP). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular #90-46. The associated standard industrial classification code is #8299. The proposed contract is 100% set aside for small business concerns and will be a firm-fixed price contract. Anticipated period of performance will be from date of Award until April 30, l998. Payment will be made in arrears on certified invoices. Contractor will deliver an estimated (71) all day workshops to approximately (2130) employees at this Medical Center as part of the Change Plan for development of customer service skills. In addition, the contractor will develop an estimated (12) half day sessions of T.A.L.K. for presentation for an approximate total of (360) Physicians, Physician Assistants, Nurse Practitioners, and Nurse Managers. The contractor will be responsible for implementation of presentation activities, books, supplies, developing training materials and visual aids, organizing agendas, development of documentation such as reports of progress and outcomes. The provision at 52.212-1, Instructions to Offerors-Commercial, applies to this acquisition. Provision at 52.212-2, Evaluation-Commercial Items, will be applicability. The Government will award the contract resulting from this solicitation to the responsible offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors shall be used to evaluate offers: (1) Price (2) Submit concise documentation as to their ability of having thorough knowledge of T.A.L.K. (3) Fully explain their capability to provide these services (4) Have (5) plus years experienced in delivery of T.A.L.K in Medical settings (5) Have ability to customize T.A.L.K. for this medical center (6) Have (3)years public speaking, seminars, and workshop, and (7) Have (5) most recent publications. Respondents are encouraged to submit all other supporting literature they consider relevant. Evaluation factors are in their relative order of importance for the Evaluation factors, such as in descending order of importance. Offerors to include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications-Commercial Items, with its offer. The clause at 52.212-4, Contract Terms and Conditions-Commercial Items, applies to this acquisition. The clause at 52.212-5, Contract Terms and Conditions Required To Implement Statutes Or Executive Orders-Commercial Items, applies to this acquisition. The following FAR clauses are applicable: 52.232-33 Mandatory Information for Electronic Funds Transfer Payment. Far 52.252-2 Clauses Incorporated By Reference (JUN 1988). This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available: 52.219-14 Limitation on Subcontracting; 52.222-3, Convict Labor; 52.222-26 Equal Opportunity; 52.222-35 Affirmative Action for Special Disabled and Vietnam Era Veterans; 52.222-36 Affirmative Action for Handicapped Workers; 52.222-37 Employment Reports on Special Disabled Veterans and Veterans of the Vietnam Era; 52.222-41 Service Contract Act of 1965; 52.222-42 Statement of equivalent Rates for Federal Hires; 52.2222-44 Fair Labor Standards Act and Service Contract Act-Price Adjustment; 52.232-18 Availability of Funds (APR 1984); 52.232-19 Availability of Funds for the Next Fiscal Year (APR 1984); 52.217-8 Option To Extend Services; 52.217-9 Option to Extend the Term of the Contract. The following VAAR clauses are applicable: 852.252-7 Indemnification and Medical Liability Insurance; 852.219-70 Veteran-Owned Small Business (DEC 1990); 852.270-4 Commercial Advertising (NOV 1984). Proposals responding to RFP #691-52-97 are due to the VA Medical Center, West Los Angeles, Contracting Section(90C), Bldg. 218, Room 310, Attn: Lisa Rogers, 11301 Wilshire Blvd, Los Angeles, CA 90073, by COB May 16, l997. To be considered all responsible sources may submit a proposal in writing on company letterhead. No telephone request will be honored. If no responses are received by COB May 19, l997, VA Medical Center, West Los Angeles, will negotiate a Sole Source award contract to Gib Kerr. (0121)

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