NIH, CC, OPM, Rm.804, 6120 Executive Blvd., Rockville, Maryland 20892

D -- SOFTWARE SUPPORT SERVICES FOR CLINICAL CENTER MEDICAL INFORMATION SYSTEM SOL 263-97-P(LJ)-0041 POC Ann Argaman, Contract Specialist, (301) 496-6254, Patrick Willliams, Contracting Officer (301)496-2501. This is a Notice of Intent that the National Institutes of Health under the authoritiy of 41 USC 253(c)(1) intends to negotiate and award a sole source contract to Eclipsys Corporation to continue to provide software support servicses to the National Institutes of Health, (NIH), Clinical Center Medical Information System (CCMIS or MIS) on-line system used to support patiesnt care and clinical research activities at the Clinical Center. Services to be provided shall include but not be limited to the following: a. Provide periodic new systems software that shall ensure the Clinical Center's ability to continue to operate using IBM mainframes and current IBM operating systems software. New systems software releases shall be made available to the Clinical Center at the same time the contractor makes the release generally available to client hospitals, However, by mutual agreement between the contractor and the Project Officer, the Clinical Center may receive an early release and act as a test site for a new release. b. Provide periodic releases of new applications software. New applications software releases shall be made available to the Clinical Center at the same time the contractor makes the release generally available to client hospitals. However, by mutual agreement between the contractor and the Project Officer, the Clinical Center may receive an early release and act as a test site for a new software release. The applications software referred to is closely integrated with the systems software, and include: Resource and Appointment Scheduling (RAS)-Appointment and clinical resource scheduling software that is tightly integrated with the CCMIS systems software Computer Based Training-A development tools used to create Computer Based Training courses for the use of the CCMIS. c. Provide periodic releases of new communication and utility software. New communications and utility software releases shall be made available to the Clinical Center at the same time the contractor makes the release generally available to client hospitals. However, by mutual agreement between the contractor and the Project Officer, the Clinical Center may receive an early release and act as a test site for a new software release. d. Provide complete documentation with each new release of systems programs, applications programs, and communications programs. The documentation shall be adequate to enable the Clinical Center to successfully test and install the new release without additional support from the contract. If additional contractor support is required for this purpose, it will be provided at no additional cost to the Government. e. Maintain a 24 hour per day hotline, 365 days year, to receive trouble calls relating to that portion of CCMIS software that is provided by Eclipsys. The person responding on the hotline shall either provide immediate technical support or refer the problem to a technical expert who shall contact the Clinical Center within 24 hours following the hotline call. f. Maintain a system to formally log and follow up on written problem reports submitted by the Clinical Center. This shall include an acknowledgement of receipt of each report and a preliminary response within 10 days of receipt. g. Provide software corrections and revisions in the form of new individual programs or new release package. In emergency situations that warrant immediate attention, provide paths to individual programs. Additionally, the governement shall have a unilateral option to purchase additional software support over and above that spelled out above. All responses must be written and received within 45 calendar days from the published date of this notice. Oral communication is not acceptable and will not be honored. A statement of work is available upon request. Responses requesting the solicitation without providing the required documentation shall not be considered. There is no solicitation document. Concerns that respond to this notice will be considered only if furnishing clear and convincing documentation demonstrating their ability to meet, at a minimum the stated requirements. Written responses should contain sufficient technical information and a description of the proposed system to be supplied which meets the requirements in order to permit agency analysis to establish a bonafide capability to meets the stated requirements and should be directed to Ann Argaman at the address above. A determination by the Government to open the requirement to competition based upon responses to this notice is solely within the discretion of the Government. The Government will not pay for preparation or submission of any information submitted in response to this synopsis. See Numbered Note(s): 22 (0128)

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