Social Security Administration, Office of Acquisition and Grants, 1710 Gwynn Oak Avenue, Baltimore, Maryland 21207-0696

70 -- INVESTIGATIVE/AUDIT MANAGEMENT REPORTING SOFTWARE SYSTEM DUE 080497 POC Joanne Tarr Tel: 410-965-9474 The Social Security Administration's Office of the Inspector General (OIG) is seeking sources for a Commercially available off-the-Shelf (COTS), personal computer (PC) based investigative/audit management reporting software system. This system must work on PCs running Microsoft Windows NT 4.0 that are attached to a national wide-area network (WAN) for which multiple Windows NT 4.0 servers provide file and other services. The relational database management system used for the system must be Oracle 7.x. The OIG is responsible for detecting and eliminating fraud, waste and abuse throughout SSA. This is accomplished by auditing various aspects of SSA programs as well as other functions within the Agency and investigating instances and allegations of fraud. Currently audits and investigations are tracked by four (4) separate systems, each with limited access. One system, which is mainframe based, is used to store all allegations received via telephone, facsimile or mail. The second system, also mainframe based, tracks actual fraud cases from the point they are actually designated as fraud cases to their final resolutions. The third system, also mainframe based, attempts to track the entire life cycle of SSA audits. The fourth system, which uses dBase IV (DOS), is utilized by the agency component responsible for generating management information for agency executives. This system is similar to the first system mentioned above in that it tracks fraud allegations submitted from a variety of internal SSA sources. While fraud cases are outgrowths of allegations, all allegations do not become cases. The vendor's software must consolidate the functions of these four systems into a single comprehensive, enterprise-wide system. Additionally, the system: 1) must operate within the Agency's infrastructure -- Microsoft NT workstations and servers, TCP/IP and Oracle 7.x as the relational data base management system; 2) shall support data entry, query and retrieval from up to 1500 locations around the country; 3) allow the electronic submission of allegations and the ability to obtain the current status of allegations; 4) shall support stringent security measures allowing only pre-defined levels of access for pre-defined users; 5) shall be able to accommodate, but not be limited to, the following types of data -- general investigative and audit data, judicial actions, monetary restitution, administrative actions, projected savings and the like; 6) shall be able to interact with other software such as Microsoft Word, Powerpoint or Excel and easily import data from these applications into the system because some entries may require lengthy narrative input or be linked to embedded objects, such as spreadsheets, word-processing files, etc. Thus, support for such integration with Microsoft Office 95 and 97 is essential; 7) shall accomplish retrieval of information by selecting, at any time, from pre-defined fields; 8) shall include fields to identify and track records by at least name, SSA organization, SSA region, Social Security Numbers and agency programs; i.e. Disability,Retirement, Survivors or Supplemental Security Income; 9) shall be capable of recording and locating multiple investigative suspects on a single case file; 10) shall be capable of creating appropriate audit trails; 11) shall have the ability to propagate data from one pre-defined field to another designated field(s); 12) shall have the ability to conduct trend analysis as an inherent part of the system. Such analysis, in some cases, determines patterns of abuse and/or areas that may require more scrutiny; 13) shall have available management information in the form of customized, ad-hoc and standard reports including, but not limited to, Semi-Annual Report to Congress, Investigative Production Report, Individual Performance Report, Allegations Tracking Report and the like; 14) shall be capable of tracking and reporting on audits using, at a minimum, project number, audit number, title, subject area, team or team member, milestone, staff time, audit recommendations and any special designation; 15) shall have available user friendly on-line help screens; and 16) must be "Year 2000" compliant. Further, the software must not require any modifications to the source code to function in SSA's client server environment. If modifications are necessary to implement SSA's functional requirements, specifically identified users should be able to make necessary changes by following instructions in the vendor-provided user's manual without modification to the source code. Interested GSA schedule and non-schedule vendors who feel they can furnish the required software system and applicable support are invited to respond in writing, NO FAXES, complete information to support the stated capabilities. Information provided must be submitted in duplicate copies and sufficiently detailed to allow for a technical evaluation. Information must include such things as: detailed functional characteristics, capacity, size, inputs/outputs, database management system, and a list of customers usingthe proposed system as well as an estimated cost, or copy of a published price list of the proposed system. Incomplete responses will not be evaluated. If any products and/or support are covered by a GSA Schedule contract, a copy of the contract and/or GSA Schedule number should be provided. Any questions or clarifications concerning this announcement and the requirements herein must be submitted in writing. This is not a Request for Proposal (RFP), and the Government does not intend to pay for the information solicited or received. THIS IS A REQUEST FOR INFORMATION and is considered to be Market Research. Respondents will not be notified of the results of any evaluation of the source data received. Requests for copies of a solicitation will not be honored or acknowledged. Interested parties must respond to this notice in writing within 15 calendar days from the date of this publication. ALL RESPONSES TO THIS ANNOUNCEMENT MUST REFERENCE JT717CBD. (0197)

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