U.S. Department of Education, OCFO, Contracts & Purchasing Operations, Support Services Group, 7th & D Street, SW, Room 3616, ROB-3, Washington, DC 20202-4443

D -- COHORT DEFAULT RATE APPEAL RESOLUTION & AUTOMATION PROCESS SOL RFP-98-006 DUE 090897 POC Yolanda Abney, Contract Assistant on 202-708-6498 or Linda Feeney, Contract Specialist 202-708-8282 The U.S. Department of Education is seeking contractual support to analyze, research, review an improve existing systems/activities in order to process and to facilitate the completion of a large volume of school appeals in the Default Management Division (DMD). To fulfill this task, the Contractor shall review documentation submitted by schools which are appealing the calculation of their cohort default rates for the federal Student Financial Assistance Programs, and shall verify the accuracy of the cohort default rates that were calculated by the Department. The Contractor shall also review documentation submitted by schools which are appealing their loss of Federal Family Education Loan and/or Direct Loan Programs eligibility and shall improve existing work processes and perform analysis on future improvements to the work flow and process. Anticipated issue date is 09/09/97 and closing date 10/09/97. Requests for copies may be made by telephone, mail, telegram, Internet, or in person. Telephone requests shall be made to 202-708-6498. Parts of this document will be available at the OCFO Web Internet Site. Internet address are http://ocfo.ed.gov/or gopher://ocfo.ed.gov/. See Contract Information/Contract Documents On-Line menu. For questions on OCFO Web contact George Wagner at 202-708-6775. To pick up a copy of RFP 98-006 or to drop off proposals, offerors must go to the D Street entrance of the GSA-NCR Building. (0238)

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