DISA/DITCO/DTS22 2300 East Drive, Scott AFB, IL 62225- 5406

D -- HARDWARE/SOFTWARE MAINTENANCE OF ROLM PBX SWITCH SOL DCA200-97-Q-0119 DUE 091197 POC Dawn Underwood, Contract Negotiator, 618-256-9739 This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; quotes are being requested and a written solicitation will not be issued. Solicitation No. DCA200-97-Q-0119 is issued as a Request for Quotations. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 90-46. The contract line item numbers (CLINs), descriptions and quantities are as follows: CLIN 0001, One 9751 Cabinet, Mdl 10, 12 months; One additional Cabinet, 12 months; Three hundred and thirty six Digital Voice/Data Ports, 12 months; Forty Analog Voice, 12 months; Sixteen Central Office Trunks, 12 months; Seventy-two T1/D3 Channels, 12 months; Twenty-four RP120, 12 months, Two hundred and seventy-nine RP240, 12 months; Four RP400, 12 months; One RP312, 12 months; Four RP624S, 12 months; Two Consoles, 12 months; One PhoneMail 7652 4 Channels w/disk, 12 months; Two additional 4 Channel increments, 12 months; One additional Standard Disk, 12 months; One Automatic Call Distribution, 12 months. Statement of Work follows. 1. DESCRIPTION OF WORK: The contractor shall provide all service labor, parts, materials, and transportation necessary to perform preventive and corrective maintenance service for the Seimens ROLM Computerized PBX Switch and associated equipment. The contractor must provide minor corrective maintenance from 0800 to 1700, Monday through Friday, excluding holidays and must provide major corrective maintenance 24 hours per day, seven days per week, including holidays at the Defense Megacenter-San Antonio, Bldg 200, 450 Duncan Drive, Kelly AFB, TX 78241-5940. 2. DEFINITIONS: a. Preventive Maintenance: All procedures designed to reduce failure and/or extend the useful life of the system. Preventive maintenance will be performed according to the procedures and at the frequency recommended by the ROLM Company. b. Corrective Maintenance: Service provided to repair system problems. c. Major Corrective Maintenance: Maintenance service requested for the system when; 1) the attendant's console cannot place or receive calls; 2) a minimum of 20 percent of all telephone and data ports cannot place or receive calls; and/or 3) a minimum of 20 percent of all trunks are inoperative. d. Minor Corrective Maintenance: maintenance service requested on the system for any reason other than those included in the definition of Major Corrective Maintenance. e. Non-Routine Software Moves, Adds, Changes (MACs): Trunking Revision, Route Optimization Revision, Feature Table Revision, Automatic Call Distribution, Data Comm, Class of Service. 3. GOVERNMENT RESPONSIBILITIES: The Government shall perform first level troubleshooting prior to notifying the contractor. The Government shall also perform all routing hardware and software MACs. MACs will consist of revising, assigning and interchanging telephone locations. 4. CONTRACTOR RESPONSIBILITIES: a. The contractor must be certified as ROLM capable by the ROLM Company and must be certified to perform maintenance of the ROLM PBX 9751 Model 10 System. The contractor shall also present proof of certification, certifying personnel's attendance and successful completion of ROLM approved or provided training. b. The contractor shall provide a local POC or 1-800 number for placement of trouble calls. c. The contractor shall provide one-hour remote response time after notification for major corrective maintenance. The contractor shall provide remote diagnostic capability (remote response) and repair when possible and must also provide automatic dispatch of a Field Engineer when required. d. If major corrective maintenance cannot be performed remotely, the contractor must provide a four-hour, on-site response after original notification. e. The contractor shall complete minor corrective maintenance within 24 hours. f. The contractor shall provide preventive maintenance according to procedures and at the recommended frequency of the ROLM Company. Non-routine software MACs will be made by modification to the contract after the approval of the Contracting Officer. Service is required for the period of 1 Oct 97 through 30 Sep 97 with two one-year options to extend the term of the contract. The following provisions and clauses apply to this acquisition: FAR 52.212-1, Instruction to Offerors -- Commercial Items; FAR 52.212-3, Offeror Representations and Certifications -- Commercial Items, (a completed copy shall be included with all offers); FAR 52.212-4, Contract Terms and Conditions -- Commercial Items; FAR 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders -- Commercial Items; FAR 52.217-9, Option to Extend the Term of the Contract, Paragraph (a) -- 15 days, 60 days, Paragraph (c) -- 36 months; FAR 52.232-33, Mandatory Information for Electronic Funds Transfer Payment; and DFARS 252.212-7001, Contract Terms and Conditions Required to Implement Statues or Executive Orders Applicable to Defense Acquisitions of Commercial Items. Responses will be due on 11 Sep 97. Facsimile responses to this RFQ will be accepted. Responses may be sent to fax number 618-256-9436 or 618-256-9520. Vendors are responsible for verifying receipt of faxed responses. (0238)

Loren Data Corp. http://www.ld.com (SYN# 0034 19970828\D-0008.SOL)