Federal Emergency Management Agcy, Acquisition Operations Division, 500 C Street, S.W., Room 350, Washington, DC 20472

R -- SERVICING AGENT FOR THE NATIONAL FLOOD INSURANCE PROGRAM SOL EMW-1998-RP-0001 POC William M. Roberson, Assistant Contract Specialist, V-(202)646-3622 Fax-(202)646-3846; Chandra G. Lewis, Lead Contract Specialist/Contracting Officer WEB: Click here to download a copy of the RFP (if available), http://www.fema.gov/ofm/bidinfo.htm. E-MAIL: Click here to contact the Assistant Contract Specialist via e-mail, bill.roberson@fema.gov. The Contractor will be responsible for the day-to-day servicing of directly written individual and Group (National) Flood Insurance Program (GFIP) policies including underwriting, claims examination and payment, financial accounting, and reporting. This servicing must be maintained in an uninterrupted manner and to Program and contract standards. The Contractor will also help coordinate operations of the National Flood Insurance Program (NFIP) servicing facility with other insurance and government hazard mitigation and disaster response activities. Furthermore, the firm will operate as a fiduciary agent for premium and other NFIP funds collection, and meet deposit and other accounting requirements of the NFIP. In addition, the Contractor will also be required to meet regular and ad hoc information and reporting requirements (including statistical), as well as operate a servicing facility on behalf of the Government for the NFIP. In addition to centralized claims processing, the Contractor will also be required to establish catastrophe and coordination offices in the event of large scale or severe flooding for the purposes of expediting claims and coordination with Write Your Own (WYO) companies, wind pool, beach plan and FAIR Plan insurers and Federal disaster assistance personnel. The Contractor will also perform automatic data processing (ADP) systems development and operation, which will encompass policy administration, claims, management, WYO and other reporting systems. It is anticipated that the period of performance of the contract will be for one year. Four one year hard options shall also be negotiated. The Government intends to use performance-based contracting methods for this procurement. In addition, in awarding this contract, the Government will use the procedures established in the final rule for the FAR 15 rewrite. All responsible sources may receive a copy of the solicitation by sending a written request to the aforementioned address. All requests for the RFP package must be in writing, and telephone requests will not be honored. To expedite requests for the solicitation, please furnish a self-addressed gummed label; including the full solicitation number at the bottom edge of the label. Although it is expected that the RFP package will be made available on FEMA's World Wide Web page (http://www.fema.gov/ofm/bidinfo.htm), prospective offerors are still requested to provide their company name, address, telephone number, and fax number, in writing. It is anticipated that proposals will be due 45 days after the date of issuance of the RFP.***** (0297)

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