Regional Contracting Department (Code 201), Fleet and Industrial Supply Center, Box 300, Pearl Harbor, HI 96860-5300

R -- PROVIDE COUNSELING/REFERRAL SERVICES SOL N00604 DUE 120597 POC Kathleen M. Verbeckmoes, (808) 474-2397, x115 Sources Sought is required for Fleet and Industrial Supply Center, Pearl Harbor. Locating vendors who can provide counseling/referral services. Under the Civilian Employee Assistance Program (CEAP), the contractor will provide counseling/referral service (C/RS) to employees (and supporting family members, as appropriate) of the following primary activities: Navy Public Works Center, Pearl Harbor (approx. 1610 employees); Fleet and Industrial Supply Center, Pearl Harbor (approx. 586 employees); and the Naval Facilities Engineering command Pacific Division (approx. 567 employees); and the Naval Facilities Engineering Command Pacific Division (approx. 567 employees). A request for assistance may be received either directly from a Federal Civilian employee or through the Federal employee's supervisor. In the case of a supervisory referral, the Federal civilian employee's participation in counseling beyond the initial interview is voluntary. When a participant is involved in a crisis situation, the contractor will provide or arrange for immediate assistance. Upon request for assistance, the contractor will provide intake counseling consisting of the following: a. An interview by a qualified counselor, b. Screening and diagnosis of assistance requirements. c. Evaluation of the participant and consultation, if necessary, with a specialist in the problem area; d. Creation of confidential patient records; e. Obtaining employee authorization to release information in the case of a supervisory referral; f. Providing feedback on employee to the referring supervisor; g. Explaining the need for and recommending, if necessary, specialized assistance. After intake interviews are completed and a participant's condition is diagnosed, specific referral to appropriated counseling agencies will be made with the participant's concurrence. the contractor will make specific appointments for care. The contractor will follow-up with the employee to ensure quality of treatment and with the agency to determine continuation of treatment. Whenever, an employee is referred to a counseling agency, all cost of those services will be borne by employee. The contractor will routinely follow-up each referred case approximately eight weeks following the conclusion of visit, in order to ensure that required counseling is initiated and completed. Reports to supervisors, in cases of supervisory referral, will be in person, in writing, or by telephone. The contractor will again contact the employee six months from the date of service. This allows time for resolution of issues to take place, yet offers proactive opportunity to re- address unresolved or new concerns. When requested, the contractor will provide guidance to supervisors on proper way to approach an employee with a problem and for handling complex and sensitive performance and personal problems. Sufficient copies of written information in the form of a brochure will be available from the contractor for distribution to all employees covered by this contract. The written information will state the times and telephones numbers at which participants may reach the CEAP counselors. Posters or newsletters publicizing the program will be made available for bulletin boards. Quarterly, the contractor will submit a report to Human Resources Office, Commander Naval Base, Pearl Harbor, Hawaii (HRO COMNAVBASEPH). Annually, the contractor will submit a summary of the quarterly reports to the HRO COMNAVBASEPH. The report will contain information for the current quarter and a cumulative record from the beginning of the contract year. The contractor must agree to furnish additional data, if any, for any CEAP reports required by other agencies even if such data is requested after expiration of the contract. The contractor will ensure that personnel assigned responsibilities for direct contact with employees or supervisors, either by telephone or during personal interviews, have the following qualifications: a. At least a bachelor's degree in psychology, counseling, social work of other directly related field os study; b. Work experience with business, industry or government agencies in order to assess probable causes of employee work performance problems; c. Experience or knowledge in the area of alcoholism and other chemical dependencies and co- dependencies; d. Knowledge of federal government CEAP policies and procedures; e. Knowledgeable about community resources. Contractor will provide resumes of personnel. The contractor is responsible for obtaining and ensuring that the contractor's employees obtain the necessary licenses, permits and insurance required to perform the services covered by this contract. The contractor will maintain separate records for each participant in accordance with the Privacy Act of 1974. Except when otherwise required by law, the confidential nature of these records will be rigidly observed by the contractor. Information may be released whena participant authorizes such releases in writing. Following expiration of the contract, contractor is obligated to follow-up with appropriate treatment resources and track participation of employees in the CEAP until renewal of the contract or the transition to the new contractor is completed (approximately 30 days). This obligation also requires the submission of a corrected or supplemental quarterly report if necessary. The contractor will be required to furnished all supplies and materials to be used during the performance of this contract except that specified below. Government will provide, on an as needed basis, adequate office space, equipped with appropriate furnishings and equipment for counseling clients. Keeping in mind that the primary function of this service is the identification of problems, clinical treatment and maintenance counseling are excluded from this contract. The contractor will not refer participants to any source for which the contractor receives payment or other consideration or in which the contractor maintains a financial interest. Responsible sources who can provide this type of service are hereby asked to provide via fax the following information; company's name, point of contact, business size, phone number and fax number to (808) 471-8865 by closing date. Please provide what would be the fastest response time from time services are identified. If there are any questions/concerns in regards to the scope of work, please fax those requests for clarification in writing to the above fax number. (0324)

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