U.S. Department of Agriculture, Farm Service Agency, Acquisition Management Branch, STOP 0567, 1400 & INDEPENDENCE AVENUE, SW Washington, D.C. 20250-0567

D -- AUTOMATED RECORDS MANAGEMENT SOL ASPS-98-0002 POC Patrick W. Mannion, Contract Specialist, (202) 690-1722 The Farm Services Agency is looking for interested contractors that would like to submit offers for Solicitation No. ASPS-98-0002. Contractors wishing to receive a copy of a request for quotation should submit its request not later than December 18, 1997. The requirement is with the Producer Claim Branch (PCB) of Kansas City Management Office, Debt Management Division that is responsible for collection of producer debt. This includes: overall program opeations planning; generation of notification and due process ltters; correspondencing with delinquent debtors; referral to and coordination with external collectors (Treasury, IRS, Federal Salary, DOJ, and Collection Agency); reporting of delinquent debt to credit bureaus; monitoring claim activities in the field offices and external collection entities for compliance and collection performance; acceptance and handling of centralized promissory notes; and compromise/write-off within authority. The PCB system structure has changed over the last couple of years from a labor intensive, paper oriented system utilizing paper folders varying in size from a few pages to several thousand pages to an imaging system. PCB acquired a FileNet imaging system that allows for the basic imaging of claim and promissory note files (scanning, indexing, and retrieval). Currently the system is in the workflow phase of development. Eleven personnel are responsible for handling over 7,000 delinquent debts in house; 35,000 delinquent debts out in the field offices; and 600 promissory notes. Because of this workload, it is necessary to streamline all operations within the branch. One of the recommendations of the BPR was a document imaging system. The first phase of the project is complete. A FileNet document imaging system was installed that includes: 1. Primary imaging file server, 2. Fax server, 3. Print server, 4. OSAR- Optical Storage and Retrieval, 5. Custom application development, 6. Systems installation and configuration, and 7. All the development software licenses. The second phase is currently being completed. This phase will include docuement workflow and management reports and statistics. This the third and final phase of the imaging project. The purpose of this phase is to continue to streamline the operations in PCB and develop and enhance the imaging system capabilities. The awardee will accomplish the following objectives: 1. Capture of documents (reports and letters) from a PC application, the Automated Collection Application System (ACAS); the System 36; and mainframe applications. 2. Enhance file retrieval and display of documents for viewing, printing, and faxing. 3. Provide quality control of claim/note numbers indexed to the imaging system. 4. Develop a periodic audit to reconcile the image index database with the ACAS database. 5. Automate indexing of batch files through the use of bar coded document separator sheets. Contractors wishing to receive a copy of this request for quotations can send its request via facsimile to Patrick Mannion at (202) 690-3320, withNumber ASPS-98-0002 noted on the request. See Note 26. (0337)

Loren Data Corp. http://www.ld.com (SYN# 0024 19971208\D-0001.SOL)