Department of the Interior, Minerals Management Service, Procurement Operations Branch, MS2500, 381 Elden Street, Herndon, Virginia 20170-4817

U -- BUSINESS PROCESS RE-ENGINEERING AND PROCESS IMPROVEMENT METHODOLOGIES TRAINING SOL 15055 DUE 011598 POC Jackie Halprin, Contracting Officer, (703) 787-1341 E-MAIL: Contracting Officer, jackie.halprin@mms.gov. The Minerals Management Service, US Department of the Interior, intends to conduct a training session on business process re-engineering and process improvement methodologies in the Washington D.C. metro area in late January or during the month of February 1998. The target audience will be middle managers, professional scientists and possibly other technical professionals, most of whom will be involved in project teams dealing with improvements in various aspects of the MMS offshore-related mission. PLEASE READ THIS ENTIRE NOTICE CAREFULLY AS IT CONSTITUTES THE ONLY NOTICE THAT WILL BE ISSUED. The training session will be for two days, eight hours each day, with two 15-minute breaks and a lunch break not to exceed one hour. Instructors should number no more than two. The class will contain no more than 40 students. Please differentiate costs based on two class-size options: 1) 10-15 attendees (a core group consisting of project sponsors and project team leaders) and, 2) 30-40 attendees (core group plus all or most of the project team members). Instruction will consist of lectures and practical exercises. The course shall consist of at least the following topical coverage: 1) Differentiating "Business Process Re-engineering" (BPR) from incremental improvement programs (particularly in terms of approach and results); 2) Discussion of characteristic components of BPR, e.g,. arriving at the decision to re-engineer versus undertaking incremental process improvements, identifying core processes, how to charter a team, team membership and effective operation, developing process-oriented solutions, and implementation; 3) Discussion of common mistakes that could lead to failure; 4) Discussion of the issue of resistance to change and how to deal with it; 5) Presentation of BPR and process improvement case studies to which a Federal government regulatory agency could best relate; 6) Discussion of the role/need for performance management; 7) Explanation of the role of information technology; 8) Discussion of other such aspects of BPR and incremental process improvement so provide a clearer understanding of each approach and the suitability of either approach to pertinent projects the attendees are undertaking; 9) Allowance for question and answer time. The Government will provide classroom space necessary for a proper learning atmosphere and will provide the necessary site support materials and equipment, including flip chart and easel, chalkboard or erasable marker-type whiteboard, videocassette player and overhead or slide projectors. The Government will also provide any needed classroom supplies such as paper, pencils, chalk, and markers and evaluation forms for attendees to complete at the end of the training session. At least one week prior to the training session, the Government will provide copies of available project team charters and other descriptions of the goals and objectives of the five identified Offshore improvement projects that are the focus of the training requested. DELIVERABLES: The contractor will provide all the necessary instructional materials including texts, guides, handbooks, case studies, practical exercises, handouts, tests, and audio-visual media. On completion of the course, the contractor shall furnish a certificate to each student who has successfully completed the course. EVALUATION CRITERIA: 1) Qualifications of instructors: skills, abilities and experience particularly in terms of depth and currency of experience with the subject matter; 2) Organizational experience and past performance in the this subject area, including number, size and complexity and successful completion of similar recent projects, adherence to schedule and budget, willingness to cooperate when difficulties arise, general compliance with terms of contract, and acceptability of delivered products. Proposals shall not exceed ten (10) pages in length and may be faxed to the Contracting Officer at (703) 787-1387 or sent via e-mail to jackie.halprin@mms.gov. Award will be made using Commercial Items, FAR Part 12. The following provisions/clauses are incorporated by reference: FAR 52.212-1 Instructions of Offerors-Commercial Items (Oct 95), FAR 52-212.2, Evaluation-Commercial Items (Oct 95), FAR 52.212.3, Offeror Representations and Certifications-Commercial Items, (Jun 96), FAR 52.212-4, Contract Terms and Conditions-Commercial Items, (May 97), and FAR 52.212-5. Contract Terms and Conditions Required to Implement Statutes or Executive Orders-Commercial Items, (Aug 97). These documents are current to FAC 90-46 (Mar 97). Offerors may request a copy of provisions and clauses by calling (703) 787-1354 or fax or e-mail your request to the Contracting Officer. Please include with any question(s) or correspondence your full name, solicitation number and title, your organization, complete address, voice and fax numbers, and e-mail address, if applicable. Phone calls will neither be accepted nor acknowledged. Any conflict in due dates shown in this notice shall be governed by this narrative. (0005)

Loren Data Corp. http://www.ld.com (SYN# 0076 19980108\U-0001.SOL)