5600 Fishers Lane, Room 13A-19 Rockville, MD 20857

R -- SOURCES SOUGHT FOR TEMPORARY CLERICAL/ADMINISTRATIVE SERVICES SOL 98-TEMP-ABG DUE 030398 POC Alexandra B. Garcia (301) 443-5116; CONTRACTING OFFICER: Steven L. Zangwill (301) 443-2750 The Health Resources and Services Administration, Division of Grants and Procurement is seeking sources capable of providing private sector temporaries for three broad types of administrative support and clerical services Nationwide. GENERAL CLERK LEVEL II -- IV: Level of performance for these positions varies from simply following a number of specific procedures to complete repetitive tasks in a prescribed or slightly varied sequence to using some subject-matter knowledge and judgement to complete assignments consisting of numerous steps that vary in nature and sequence. Typically tasks include sorting, arranging and coding of documents for filing and filing those materials in extensive alphabetical, numerical or chronological order; simple posting to include accounts; opening mail and referring it to appropriate staff; duplicating, sending and receiving office documents using standard equipment such as XEROX and FAX; answering main office telephone, transferring calls to individuals requested byname or referring more complex requests for information to higher level support staff; consulting manuals, guides and procedures to solve problems; and referring problems not solvable by adopting or interpreting substantive guides, manuals and procedures to higher level staff. Knowledge and abilities should include familiarity with office terminology, simple office machines, telephone answering procedures, filing procedures and the use of manuals, guides and procedures. WORD PROCESSOR LEVEL I -- III: The work requires both a comprehensive knowledge of word processing software applications and office practices and a high degree of skill in applying software functions to prepare compete and detailed documents. The level of performance varies from performing familiar, routine assignments following standard procedures to independently completing assignments and resolving problems. Tasks typically include applying knowledge of varied software functions to produce a variety of standard documents, such as correspondence, form letters, reports, tables, tabular or statistical material using a personal computer; applying knowledge of varied software functions to process complex and lengthy technical reports which include tables, graphs, charts or multiple columns; using advanced functions of one software type; using specialized or technical terminology to edit and reformat written or electronic drafts using correctional function codes, spacing and formatting codes; and transcribing from vice tapes or handwritten drafts. Knowledge and abilities should include typing skills; knowledge of grammar, punctuation, and spelling; a comprehensive knowledge of word processing and other software applications; office practice skills; and the ability to use reference guides and equipment manuals. SECRETARY I-V: Level of performance varies from being directly supervised and guided to more independently making decisions. Overall, provides secretarial support to an office, usually to one individual and in some cases also to the subordinate staff of that individual. Tasks typically include maintaining a close and highly responsive relationship to the day-to-day activities of the supervisor and staff; and performing a full range of clerical and administrative support functions for the office including arranging for meetings and travel, assembling reports, using office automation hardware and software to produce letters and memoranda, scheduling meetings, maintaining appointment calendars, processing incoming correspondence, receiving and responding to personal callers and telephone inquires. Knowledge and abilities should include familiarity with Federal government organization and work procedures; effective oral and written communication; effective use of grammar, spelling, punctuation; and familiarity with required formats for letters, memos, travel orders and the like. Submissions should be limited to 15 pages and should offer a pertinent and specific response to the two technical requirements: (1) Experience: include an outline of previous projects, and specific work previously performed or being performed. Include work experience with any Federal government agencies. (2) Personnel: include the names, professional qualifications and specific experience for technical personnel and any other relevant personnel who would be performing the services listed above. Provide any other specific and pertinent information as pertains to this particular area of procurement that would enhance our consideration and evaluation of the information submitted. It is the HRSA's intention to create a current bidder's list for these services. The government reserves the right to set this acquisition aside for small business. The applicable SIC code for this requirement is 8999 and the corresponding size standard is $5.0M. This synopsis is for planning purposes only and does not constitute a solicitation for bids/proposals. The Government will not pay for any information submitted in response to this announcement. At this time, there is neither a solicitation package available nor is one anticipated in the near future. Letter of Interest and non-binding business concept proposals should be submitted to the point of contact and will be accepted for 30 calendar days following the date of this notice. (0030)

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