Department of Veterans Affairs, Acquisition Opeations Service (93A), 810 Vermont Avenue, NW, Washington, DC 20420

R -- THIRD PARTY DEBT COLLECTION SOL RFP 101-07-98 DUE 031698 POC Michael Smith (202)273-8767 E-MAIL: Contracting Officer, Michael.Smith@mail.va.gov. The Department of Veterans Affairs (VA) Medical Care Cost Recovery (MCCR) Office is soliciting offers for a firm fixed-price, indefinite delivery, indefinite quantity (IDIQ) contract to implement debt collection for third party claims that have been in collection status longer than 90 days at any of the VA Medical Centers (VAMC). VA has been billing veterans' insurance companies for service for several years. In 1995-1996, emphasis was placed on more effective billing for outpatient records, as well as continued emphasis on inpatient billing. These bills exclude co-payments made by the veteran for health care or pharmacy prescriptions. Approximately 222,225 bills annually are 90 days past due for a total collectible of $228,527,049. Only insurance carriers are billed. Veterans and their families that received care from VA shall not be contacted. Claims will be submitted to the Contractor electronically. It is the Government's responsibility to establish the communications link with the Contractor. However, VA does poses the capability to centrally transmit all of the claims through its Austin Automation Center in Austin TX. The Contractor shall pursue collections activities to recover the insurance claim, and be responsible for depositing any claims payments directly into the federal account designated by the VAMC. Interested Offerors should submit, no later than March 16, 1998, the following information in response to this CBD announcement: (1) A cover letter, on company letterhead, describing the company to include its size, primary point of contact for this effort, principal product or service provided by that company. In addition, the Offeror must agree, in writing to perform the work identified by this synopsis. (2) The Offeror shall indicate how it meets the following MINIMUM QUALIFICATIONS (a, b, & c) of this requirement: (a) Experience in Third Party Debt Collection in all 50 of the United States of America. This could also include experience through the use of an existing network of service providers. This requirement may be met by providing a statement certifying that the Offeror has experience in providing this service in each of the 50 states. If this statement is used it shall be accompanied by a list of clients that represent each state. (b) Knowledge of the Third Party Debt Collection laws in all 50 of the United States of America. This too can be demonstrated in the manor stated above. (c) Charge one flat rate per claim regardless of the claim amount. This initial submission shall not exceed 15 total pages. OFFERORS THAT FAIL TO CLEARLY DEMONSTRATE THAT THEY MEET THE MINIMUM QUALIFICATIONS STATED ABOVE WILL BE DETERMINED NON-RESPONSIVE, AND NOT BE FURTHER EVALUATED. The Government will notify each Offeror to inform them whether or not they have been determined to be responsive to this request. At that time the details of the oral presentation will be provided. No later than April 1, 1998, those Offerors that clearly demonstrate that they meet the minimum qualifications will be further evaluated on the following: (1) Past Performance (2) Price and (3) Technical Solution. The Offerors that meet the minimum qualifications shall be evaluated using Oral Presentations to be conducted in San Francisco, CA. Prior to the presentations the Offeror shall submit the information requested below: (1) For the purpose of evaluating Past Performance, provide a client list consisting of all of the Offerors contracts and Government Agreements to conduct third party debt collection. This list should be limited to those contracts or agreements that are expected to generate revenues greater than $100,000.00 over the past three years. (2) Offerors shall submit a price per claim to provide collections in accordance with the information contained herein based on an estimated annual volume of 222,225 claims. This number is merely an estimate. The volume may increase or decrease according to the perceived value of this contract by the individual VAMC's. (3) The Technical Solution will be evaluated during on the Oral Presentation. The oral presentation shall be conducted by the Key Personnel within the company responsible for the project. Offerors shall be prepared to identify these individuals as Key Personnel in any contract resulting from this synopsis. Award of a contract as a result of this synopsis will be based on a best value determination. The relative value of Past Performance is substantially greater than Technical Approach, technical factors are superior to price. However, as the technical scores become closer, price becomes paramount. (0044)

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