94 LG/LGC, 1538 Atlantic Ave., Suite 106, Dobbins ARB, GA 30069-4824

D -- NETWORK SUPPORT SERVICES SOL F09609-98-Q-0009 DUE 040398 POC Sharon A. Bell, Contracting Officer, 770/919-5115 This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Solicitation F09609-98-Q-0009 is issued as a request for quotation (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 97-03. A sole source award to Microsoft Corporation is contemplated based on FAR 6.302-1, Only one responsible source and no other supplies or services will satisfy agency requirements. However, small business sources are being sought for future needs. Applicable SIC code is 7371 with a size standard of $18.0M. Specific requirements are as follows. CLIN 0001: Provide Microsoft Windows NT technical support services for the Air Force Reserve Command LAN/WAN. (a) Assist in development, deployment, and manage implementation of internal DoD network requirements built around Microsoft products. (b) Support Microsoft operating systems and applications by providing a knowledge base, technical bulletins, patches to Microsoft software, and technical support in resolution of technical problems that cannot be resolved by on-site AFRC technicians and seven assigned NT engineers. The support must be available 24 hours a day, 7 days a week. (c) Provide immediate on-site technical support to restore critical AFRC systems that utilize Microsoft operating systems and applications. (d) Assign a dedicated technical account manager as focal point for resolution of service issues and support. (e) Provide consulting services on Microsoft operating systems and applications to identify key supporting issues and decrease the likelihood of system outages. Key areas of concern are integration of Microsoft operating systems and applications, and supportability in implementation, migration, or upgrade of Microsoft products. (f) Perform annual assessment of common support issues in AFRC mission critical environment. (g) Provide access to Microsoft support engineers (24 hours, 7 days a week) who are qualified to resolve programming source code issues; are capable of providing immediate source code patches to Microsoft operating systems and applications to resolve key problems in mission critical applications; can work with AFRC NT engineers to resolve technical LAN/WAN issues. Period of performance is one year. The network involves 43 AFRC LANs at 41 sites throughout the United States. It supports over 200 Windows NT servers and 12,000 PC workstations using Microsoft operating systems and applications. The network manager is located at HQ AFRC/SCIA, Robins AFB, GA. Proposals from small businesses will be evaluated for future needs in accordance with FAR 52.212-2, Evaluation-Commercial Item, based on technical capability, price and past performance, in descending order of importance. An offeror will not be disqualified due to lack of relevant past performance. Award may be made without further discussion. Offers shall include a completed copy of FAR 52.212-3, Offeror Representations and Certifications Commercial Items, with proposal. Clause 52.212-4, Contract Terms and Conditions Commercial Items, applies without addenda. Clause 52.212-5, Contract Terms and Conditions Required to Implement Statutes or Executive Orders Commercial Items, applies. Written proposals are due at 94 LG/LGC, 1538 Atlantic Avenue, Suite 109, Dobbins ARB, GA 30069-4824, by COB 3 April 1998. Point of contact is Sharon Bell, (770) 919-5115.***** (0083)

Loren Data Corp. http://www.ld.com (SYN# 0033 19980326\D-0005.SOL)