Department of Defense Education Activity, Hqs, Procurement Div, 4040 N. Fairfax Drive, 4th Floor, Arlington, VA 22203

U -- ADMINISTER CUSTOMER SATISFACTION SURVEYS FOR PARENTS, TEACHERS AND STAFF. SOL MDA410-98-Q-0017 DUE 041498 POC Mr. DeLuca, 703/696-3843 ext. 1403 This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in FAR Subpart 12.6, as supplemented with additional information included in this notice. this announcement constitutes the only solicitation: quotes are being requested and a written solicitation will not be issued. (ii.) This Solicitation number MDA410-98-Q-0017 is issued as a request for quote. (iii.) This solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular #90-45 final rule effective 1/97. (1) The standard industrial classification (SIC) code for this acquisition is 8732. (2) This small business size standard is 5 Mil. . List of contract line Item numbers: CLINs 0001: Commercial Off the Shelf (COTS) customer satisfaction instruments that will assess parents, students, and teacher's/staff's perceptions of the quality of services DoDEA provides: The Department of Defense Education Activity intends to enter into a Firm Fixed price contract to provide 144,000 surveys (70,000 to parents, 70, 000 to students, and 40,000 to Faculty) of 100 randomly selected schools to be administered during the month of May, 1989. The contractor will score and analyze results and provide DoDEA with reports. The contractor will ship the instruments directly to each school's point of contact, along with the policies and procedures for conducting the study. The schools will be given three weeks to administer and collect the completed surveys. The contractor will receive the instruments for scoring from the schools in bulk form, i.e., parent, student and teachers/staff surveys will be sent together. The contractor will input all information into a database using an optical scanner. The contractor will provide to DoDEA Headquarters, districts and schools the appropriate reports as delineated in "Work to be Performed." Five meetings between the contractor and the government will be incorporated within the scope of the contract. The contractor will score and analyze results and provide DoDEA with reports and data tables for each school and district. The data tables will include the percentages of responses for each question, broken out by gender, grade level, etc. The contractor will also provide an executive summary, report and data tables for all of DoDEA to be provided to DoDEA Headquarters. The contractor will brief DoDEA Headquarters on the results of this study. The project will be completed by September 18, 1998. The sequence of events is as follows: A. The contractor will provide DoDEA with off-the-shelf customer satisfaction surveys that assess the perceptions of DoDEA's parents, students and teachers/staff no later than 3 weeks after contract award. The provided surveys will have a range of 75-150 questions. The government will have the opportunity to add up to 10 questions per instrument. B. The government will randomly select 100 schools using a stratified sampling process in which these surveys will be administered. The government will provide the contractor with the sample. C. The contractor will ship the surveys, in bulk, to a point of contact at each school. The contractor will include in the shipment policies for administering the surveys. Surveys will be received in the schools no later than 5 weeks after contract award. D. The point of contact in each school will be responsible for the distribution and collection of the surveys to and from the parents, students and teachers/staff at each school. The schools will be given three weeks to complete the surveys. E. The contractor will receive the surveys, in bulk, from each school. The surveys will be received by the contractor no later than 10 weeks after contract award. F. The contractor will enter each survey into a database no later than 10 weeks after contract award. G. The contractor will provide no later than 25 weeks after contract award.: (a) an overall, DoDEA report, including an executive summary, (b) an overall report for each district, including an executive summary, (c) a summary report for each school, (d) one set of data tables which include the percentages of responses for each question broken out by gender, grade level, etc. for each school and district, (e) five separate sets of data tables which include the percentages of responses for each question broken out by gender, grade level, etc. will be produced for the Arlington DoDEA office, (f) a final briefing of these results at DoDEA Headquarters in Arlington, VA to include briefing slides. A. An electronic version of the database of survey responses. B. Five meetings between the contractor and the government will be incorporated within the scope of the contract. (iv) FAR 52,212-1, Evaluation Commercial Items, is incorporated by reference and applies to this acquisition. Addendum. 52.212, Par. (a). the following factors shall be used to evaluate offerors; past performance and price. Contractors must have an off the shelf product. Offeror's shall include a complete copy of the provision 52.212-3, Offeror Representations and Certifications -- Commercial Items, with it's proposal. FAR 52.212-4 "Contract Terms and Conditions -- Commercial Items," is incorporated by reference and applies to this acquisition and resulting contract. the following terms and conditions are added as an addendum to this clause: Type of Contract: The resulting contract shall be firm fixed price. FAR 52.212-5, Contract Terms and Conditions Required to Implement Status or Executive Orders -- Commercial Items (Oct. 1995) is incorporated in this contract by reference, however for paragraphs (b) and (c) only following provisions apply to this acquisition: FAR 52.222-26, Equal Opportunity (E.O.) 11246 FAR 52.222-35, Affirmative Action for Special Disabled and Vietnam Era Veterans of the Vietnam Era (38 U.S.C. 4212). FAR 52.225-19, European Community Sanctions for Services (E.O. 12849). Additional Contract Requirements: FAR 52.212-18, Electronic Funds Transfer Payment (APR 1984) is incorporated by reference in this RFP. DPAS rating is C9E. CBD numbered Note: N/A. One proposal is due 4:30 Eastern Standard Time on April 14, 1998. at: Attention Mr. DeLuca, Department of Defense Education Activity, 4040 N. Fairfax Dr., fourth floor procurement office, Arlington, VA 22203-1635. All offers must be in writing and no fax copies will be accepted. Offerors must aquaint themselves with the new regulations concerning commercial item acquisition contained in FAR subpart 12 and must ensure that all representations and certifications, to include a CAGE Code, Duns Number, and a Taxpayer ID, are executed and returned as called for in this solicitation. For questions regarding this specific acquisition contact Mr. DeLuca 703/696-3843 ext. 1403. (0083)

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