37th Contracting Squadron, 1655 Selfridge Avenue, Lackland AFB, TX 78236-5253

D -- WEBPAGE DEVELOPMENT AND HOSTING SOL F41636-98-Q0441 DUE 040898 POC A1C Chad Ghosn, Voice (210)671-1779 Fax (210) 671-5063 The purpose of this modification is to answer questions raised during the site visit held on 03/20/98 for Solicitation F41636-98-Q0441 and to change the last day to submit quotes for this solicitation from 31MAR98 to 08APR98. This is not a new requirement but a modification to the existing CBD submission # 173668 dated March 02,1998. Lackland RFQ F41636-98-Q-0441 Questions and Answers 1. Will the contract be awarded on T&M basis or a firm fixed price basis? Answer: Firm Fixed Price2. What does the Acronym BILC mean? Answer: Bureau of International Language Conference. 3. Reference Section 2.1 Web Site Development, Item c.1 Phase III Links, item d. other links, What is DLIELC intent for other links? Answer: Our intent is to have a Hypertext link to other relevant sites dealing with English Language Training. 4. Reference Section 2.1 Web Site Development, Item c.2 Database Links. How many databases are there and is it the contractor responsibility to develop them? What information will the databases contain? What database software is used and will it reside on the web server? Answer: There are a total of five databases needing development and it is the responsibility of the contractor to develop these databases. The databases needing development are as follows: Personnel Directory, Lab Scheduler, an Ordering System with Courseware Catalog, Help Desk, and Alumni Student Directory. DLIELC will use Access, Sequel Server or combination of both programs as our database software. These databases will reside on web server. 5. Reference Section 2.1 Web Site Development, item c.3 Intranet Established. What is the role of the contractor in establishing the Intranet? Answer: If the contractor proposes to host the DLIELC web server at their location, then the contractor is responsible for the all hardware, software, and connectivity between the two sites. Conversely, If the contractor proposes hosting the web server at DLIELC location, then DLIELC will be responsible for the server hardware, software, network connectivity, not including the Internet/Intranet software. The hosting location is responsible for performing the backup functions. The contractor will always be responsible for insuring the Internet/Intranet software, security protocols, and T1 Line functions properly. 6. Reference Section 2.0.2 Web Site Hosting. What server hardware and software will the DLIELC provide? Will site management software be included? What database software will be provided by DLIELC? Answer: The Web Server is a Dell P166Mhz Internet server, 256 MB RAM and 4.3 GIG HDD. The server software is WIN NT 4.0 and MS IIS 1.0. Site Management software is the responsibility of the contractor to provide. DLIELC has MS Access 7.0 and MS Sequel Server 6.5 as our designated database software. 7. Reference Section 2.0.3 Web Site Security. Does DLIELC want Secure Socket Layers? Answer: DLIELC wants the appropriate security feature in place to protect our web site from vandalism, restrict access to the Intranet, and allow safe electronic commerce between DLIELC and our customers. The contractor will determine what the best security protocol is to accomplish the above-specified guidance. 8. Reference Section 3.1 Decision Support / On-line Help Desk. 7.What is the contractor responsible for providing? Answer: The purpose of the on-line help desk is to allow DLIELC user to request maintenance support in a timely and efficient manner. This database will have a submission form which allow the user to input their name and location, the computer make, model and serial number, and a place to explain the problem. After completing the form, It is sent to the helpdesk manager for archiving and assignment. This on-line help desk will have a bulletin board function associated with it to allow the technicians share solution to problems they have encountered and solved. This information must be saved for future reference. The contractor is not responsible for providing any hardware or the personnel to perform this function. 9. Reference Section 3.3 On-Line ordering System. What is the intent of the on-line ordering system? How large is the catalog and what types of items will be sold? What method of purchase transactions does DLIELC want to utilize? Has DLIELC established its merchant status? If not, when? Answer: The intent of the on-line order system is to allow customers the ability to order educational materials from DLIELC over a secure means. The primary means of purchase will be from Credit Cards electronically. DLILELC has not applied for merchant status, however it is in the works. DLIELC is waiting on guidance. 10. Reference Section 3.5 Photo Cell Technology. Please explain DLIELC intent for using Photo Cell Technology? Answer: The intent for Photo Cell technology is to allow the student to tour the facilities before they arrive. The intent is to take pictures of the designated facilities and produce a 360-degree view of the static photo. The technique used to capture the photo is solely up to the contractor. The following areas will be capturedusing Photo Cell technology: Dorm Room, Student Services Desk, Amigo Inn Dining Facility, Class Room, Computer Lab, Learning Center, and The Student Activity Center. 11. Reference Section 6.0 Maintenance and Administrative. What maintenance support is the contractor responsible for providing? What is the expected response time for software and connection malfunctions? Answer: If the contractor recommends hosting the DLIELC web server at the contractors' location, then they are responsible for all hardware, software, and T1 Line connectivity. If the contractor recommends hosting the DLIELC web server at DLIELC Facility, then DLIELC is responsible for the web server (hardware), Network Operating System, Internet Information Server Software, and backing up the entire system. The contractor remains responsible for the Inter/Intranet software, Security Protocol, and the T1 Line connectivity. In both of the above specified recommendations, the acceptable downtime for hardware and software is 24 hours. 12. Whatis the minimum browser this web site will support. Answer: The minimum browser support by this web site will be Netscape Navigator 3.0 and Internet Explorer 3.0. 13. Will DLIELC's Web Site connect to the MILNET? Answer: No, According to Department of Defense and Air Force Regulations, It is prohibited for a commercial ISP to connect directly to the MILNET. Modifications to Lackland RFQ F41636-98-Q-0441 Paragraph 2.1 Web Site Development: Add installation and connection of T1 Line to task accomplished during Phase I. Paragraph 2.1 Web Site Development, Section b.3.b Language Testing: Remove language testing from tasks accomplished during Phase II. Paragraph 6.0 Maintenance and Administrative Support, Section b.3. Remove Train specified user how to update their divisions' home page to keep them current on the latest information happening within each division. Quotes with options will be accepted. (0083)

Loren Data Corp. http://www.ld.com (SYN# 0032 19980327\D-0003.SOL)