U.S. Securities & Exchange Commission, Procurement And Contracts Branch, Mail Stop O-20, 6432 General Green Way, Alexandria, Virginia 22312

D -- ACD SOFTWARE UPGRADE POC Arza Gardner, Contract Specialist (202)942-4997, Rosetta Wright Samuel, Contracting Officer (202) 942-4996 The Office of Information Technology (OIT) is responsible for providing Nationwide Help Desk Support for 3,000 users. OIT also maintains a central Help Desk in Washington, D.C. that fields all calls from users nationwide. The help desk currently uses Fujitsu's Automated Call Distribution (ACD) software to manage incoming calls. The current ACD software is at the end of its life cycle. In order to ensure continued support of this product and to keep pace with technology, OIT requires an upgrade to the current version of the ACD software. IntelliCenter from Fujitsu is the latest ACD software version offered by Fujitsu. Due to the warranty coverage on the SEC's PABX phone sytem, only Fortran Corporation can perform upgrades on software components of the system. See Note 22. (0096)

Loren Data Corp. http://www.ld.com (SYN# 0025 19980408\D-0004.SOL)