National Library of Medicine, Office of Acquisitions Management, Building 38A, Room B1N17, 8600 Rockville Pike, Bethesda, Maryland 20894

R -- DOCUMENT DELIVERY AND FIRST SEARCH SERVICES SOL NLM RFP No. 98-104/MLM POC Lynn Montalvo, Contract Specialist/Patricia S. Page, Contracting Officer; 301-496-6546 The National Library of Medicine (NLM) seeks a contractor to support document delivery services for Interlibrary Loan (ILL) and an Overnight Photocopy Service (OPS) within the Collection Access Section (CAS) of the Public Services Division. Performance of this contract will take place 100% on-site at the NLM. NLM receives approximately 1,200 to 1,500 requests per day, a total of over 350,000 in 1997. Using automated request slips identifying library material sought, the contractor will be required to retrieve journals, books, and audiovisuals, check the identified document against the request, and either scan, or photocopy the article for delivery to the requesting institution. Books and audiovisuals for loan outside the library will be pulled and delivered to a mail handling station. Requested material will be searched for in NLM's collection, housed on three levels of the library building, shelved by call number and organized by document type: books, journals and audiovisuals. Documents to be scannedwill be taken to one of nine scanning workstations which employ the Relais System software, a document delivery and processing system. The Relais System monitors the document delivery process, tracks the whereabouts of requests, captures the scanned images, and either delivers documents directly via a communications server through the Internet or telefacsimile, or sends the images to a high speed printer for mailing. The contractor also assumes responsibility for taking documents off the printer and packaging them for mailing to libraries and institutions all over the world. The contractor will be expected to lease the high-speed printer and to support its operations and maintenance, including a backup solution. THE PROPOSED CONTRACT IS 100% SET-ASIDE FOR SMALL DISADVANTAGED BUSINESS CONCERNS THAT ARE CERTIFIED UNDER SECTION 8(A) OF THE SMALL BUSINESS ACT AND QUALIFY UNDER SIC CODE 7375, INFORMATION RETRIEVAL SERVICES, WITH A SIZE STANDARD OF $18 MILLION. OFFERS FROM CONCERNS OTHER THAN ELIGIBLE 8(A) FIRMS WILL NOT BE CONSIDERED. It is anticipated that a fixed-price, indefinite delivery (indefinite quantity) type contract will be awarded for a period of one year, with options to extend the term of the contract for four (4) additional one-year periods and options for additional quantities within each year. The Request for Proposal (RFP) will be available approximately fifteen calendar days from publication of this announcement. All responsible 8(a) firms that qualify under SIC Code 7375 may submit a proposal which will be considered by the National Library of Medicine. Copies of the RFP may be obtained by writing to: Office of Acquisitions Management, National Library of Medicine, 8600 Rockville Pike, Building 38A, Room B1N17, Bethesda, Maryland 20894, Attention: Lynn Montalvo, Contract Specialist. Telephone and fax requests will not be accepted. **** (0107)

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