Chief Administrative Office, Office of Procurement and Purchasing, O'Neill House Office Building, Room 502, U.S. House of Representatives, Washington, DC 20515

D -- CUSTOMER TRACKING/WORKFLOW SYSTEM SOL FHIR980037 DUE 051598 POC Mary Watts 202-226-1699 (FAX ONLY -- No telephone calls) The purpose of this solicitation is to establish a contract relationship with a private entity or entities to provide a customer tracking/workflow system, on a one-time purchase for the Chief Administrative Officer (CAO) of the U.S. House of Representatives. This invitation for bid (IFB) is targeted for only those companies that have contracts with GSA or companies that can be reached via GSA contracts. System must provide the CAO's organization with a systematic, professional, automated and user-friendly operating environment that allows users to process or resolve problems, requests, issues, and procedures while allowing both vendor and user customization capabilities. Vendor must offer professional services, support, and deployment assistance. Vendor shall provide a list of at least three client references, with names of point-of-contact and telephone numbers, and a complete client list to include size of installation and concurrent users. No telephone requests for an IFB package will be accepted. Requests must be faxed to 202-226-1699 ATTN: Mary Watts. (0110)

Loren Data Corp. http://www.ld.com (SYN# 0027 19980422\D-0003.SOL)