Directorate Of Contracting, Hq Carlisle Barracks, 314 Lovell Ave, Suite 1, Carlisle Pa 17013-5072

D -- SOFTWARE HELP DESK SOL DABT43-98-R-0005 DUE 091598 POC Richard A. Myers 717-245-4631 Contracting Officer E-MAIL: Richard A. Myers, myersr@awc.carlisle.army.mil. The U.S. Army War College, Center for Strategic Leadership requires on-site commercial software help desk support for approximately 160 users for nine hours a day, five days a week during normal working hours and extended hours during war games, conferences or exercises. There were 26 help desk requests in January 1998. Initial trouble diagostic on unopened hardward devices is included. LAN operation advise to users is included. Software upgrade installs are included. The period of performance is 1 October 1998 or date of award whichever is later until 30 September 1999 with one additional option year. The current contract with Cumberland Technologies Inc., expires 30 September 1998, and is $5,595 per month (Base). This contract is 100% set aside for small business, sic code 7379, $18 Million. Award shall be based upon best value methods, with technical factors significantly more important than price. No phone calls please. All request for the RFP packet shall be on letterhead. Fax 717-245-3053. Posted 07/29/98 (W-SN229987). (0210)

Loren Data Corp. http://www.ld.com (SYN# 0028 19980731\D-0009.SOL)