Department of the Treasury, Internal Revenue Service, Midstates Procurement Operations Branch, 4050 Alpha Rd., 1800MSRO, Dallas, Texas 75244

D -- DIAL TONE/INSTALL PBXS AT THREE IRS DISTRICT OFFICES SOL TIRMS-99-Q-00639 DUE 100598 POC Tina Greene, Contract Specialist, 972-308-1887 This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. Solicitation TIRMS-99-Q-00639 issued as a request for quotation (RFQ). The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 97-06. DESCRIPTION OF REQUIREMENTS: The Internal Revenue Service (IRS) plans to install a NEAX2400 PBX and facilities at three separate District offices. EACH OFFICE LOCATION SHOULD BE CONSIDERED TO BE A SEPARATE ORDER AND MAY NOT BE COMBINED WITH ANOTHER LOCATION. (PLEASE SPECIFY LOCATION WHEN SUBMITTING RFQ.) LOCATION 1 -- 1222 Spruce Street, St. Louis, Missouri. LOCATION 2 -- 230 South Dearborn, Chicago, Illinois. LOCATION 3 -- 316 North Robert Street, St. Paul, Minnesota. Locations 1 and 2 require three (3) T-1 primary rate interface (PRI) access lines which are required to provide connectivity from the PBX to the public switched network (PSN) for local, intercity, and international calls. Location 3 requires two (2) T-1 primary rate interface (PRI) access lines which are required to provide connectivity from the PBX to the public switched network (PSN) for local, intercity, and international calls. All locations: Connectivity to all interexchange carriers for intercity and international calls is required. The configuration required is ESF B8ZS. Due to the possible future needs to change providers, number portability is mandatory. At a minimum, the local calling area must be equal to the primary local exchange carrier's local calling area. If measured service rates are applicable and apply to local calls, they must be explained to include applicability, time, distance, at what point during the call does the charge(s) start and end, and whether or not there are charges to calls that werenot completed. The IRS requires some flexibility in regard to increases or decreases in local traffic. For locations 1 and 2, although plans are to install three (3), pricing is required that will allow adjustments from three (3) to five (5) PRI access lines. For location 3, although plans are to install two (2), pricing is required that will allow adjustments from one (1) to three (3) PRI access lines. All locations: All conditions in regard to the provision of the service and the pricing for the service must be very clear, as concise as possible, and provided in the response. The method for the adjustments of the PRIs must also be clearly explained. The service must be continuously monitored to ensure that the service is operational. The provider must perform testing at least daily to ensure that the service is within established specifications. All service affecting testing or maintenance must be done after normal business hours. The provider must provide service that is not affected by electrical outages. The provider must respond to trouble reports 24 hours per day, 7 days per week or as directed by the IRS. The provider should determine the location of troubles within 2 hours of a trouble report. If the trouble is a potential problem with the provider's equipment at the IRS location, the provider must respond within 4 hours from the original notification. The provider must promptly respond to questions regarding service, billing, and request for technical assistance at no additional charge. Billing must be clear and available on paper and via at least one electronic text format to include diskette, CD-ROM, or electronic download. As a minimum, the electronic format must provide the calling number, called number, state called, city called, date of call, start time, end time, and duration of call. Charges for the types of billing available must be clearly explained. If billing codes are used as opposed to clear descriptions on the bill, a printed explanation of the codes must be provided when requested. The provider must also explain the mechanics and timeframes for resolving billing errors. In addition to the previously stated requirements, carriers that can provide PRI service to connect the PBX should provide a response to the following: Locations 1 and 2: One (1) year pricing with four (4) one (1) year renewable options for three (3) to five (5) PRI access lines. Location 3: One (1) year pricing with four (4) one (1) year renewable options for one (1) to three (3) PRI access lines. For all locations, also, if the service is not totally operational for any continuous 24 hours or is erratic as determined by the IRS for 3 or more days during any one-month, the IRS will have to option to unilaterally, cancel the agreement with no penalty or termination charge to the IRS and seek service from another provider. The provider being terminated will be required to pay the difference in cost, including installation costs, for the first 90 days if the service is switched at a rate that does not exceed the non-discountedtariff rates, including all expedite charges, filed for the primary local exchange carrier. Cutover of the new system is anticipated sometime during the next 60 to 120 days. The service must be available at anytime during the timeframe. If required by the service provider, the IRS will furnish a minimum of 30 calendar days advanced notice before the service is needed. Testing of the service will be required 14 calendar days prior to the cutover of the system to demonstrate full features, capability, and quality of the service. Also, if new technology that offers additional features or increased service quality becomes available, the IRS, at its option, may accept the provider's offer to convert the service. *Please provide one (1) original and two (2) copies of the response to this solicitation. The IRS will select service from the respondent that best meets the requirements defined in this document. Price will also be a consideration. FOR ALL TECHNICAL QUESTIONS, PLEASE CONTACT BILL WILLIAMS ONLY (972) 308-1957. For general administrative questions concerning this solicitation, please contact Tina Greene at (972)308-1887. This solicitation includes by reference the clauses at Federal Acquisition Regulation (FAR) 52.212-1, Instructions to Offerors-Commercial Items (June 1997); FAR 52-212-4 Contract Terms and Conditions-Commercial Items; FAR 52-212-5 Contract Terms and Conditions Required to Implement Statutes or Executive Orders- Commercial Items. A Purchase Order will be issued for these requirements with a followup order being issued each year for up to five years. Responses are due October 5, 1998 by 4:30 p.m. CST to Tina Greene, IRS, Midstates Procurement Branch, Mail Code 1800 MSRO, 4050 Alpha Raod, Dallas, Texas 75244. Posted 09/18/98 (W-SN251844). (0261)

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