U.S. Postal Service, Headquarters Purchasing, Room 4541, 475 L'Enfant Plaza, SW., Washington, DC 20260-6230

R -- NATIONWIDE TQM PROFESSIONAL SUPPORT FOR QUALITY MANAGERS AND QUALITY TEAMS SOL 102590-99-A-0009 DUE 110298 POC Richard Batts, rbatts@email.usps.gov (preferred); alternatively, 202 268-3935. E-MAIL: Solicitation Mailing List-102590-99-A-0009, rbatts@email.usps.gov. The U.S. Postal Service is aggressively moving toward the accomplishment of the following goals :l) Improve Customer Satisfaction, 2) Improve Employees and Organizational Effectiveness, and 3) Improve Financial Performance. Under prior contract, the Postal Service instituted massive training, and development of Quality Teams throughout Headquarters and operating areas throughout the United States. The continuation of this massive effort requires the support of well grounded, experienced, and capable quality experts, herein called "Quality Professionals" in numbers exceeding forty at any one time. Such persons must be skilled and experienced in the more sophisticated Quality Tools and techniques necessary to implement the key elements the objective management system. Quality Professional will provide TQM support: 1) to Postal Service Managers and their staffs, who will design, implement, and improve key business processes through training on basic and advanced quality methods, techniques, and tools.; and, 2) to quality management teams, which will learn and apply quality methods, techniques, and tools in process management, and process improvement initiatives. Quality Professionals will develop process management systems, and develop and facilitate process improvement projects to achieve identified business results. Additionally, Quality Professionals will employ the major quality tools, which include, but are not limited to, the following: 1)Application of Statistical Process Control; 2) Benchmarking; 3) Quality Function Deployment; 4) Failure Modes and Effects Analysis; and 5)Design of Experiments. The Quality Professionals must be offered in three categories: 1)Quality Professional-1 (70% of total requirement (OTR)); 2) Quality Professonal-2 (Six Sigma Black Belt Qualified); 25% OTR); and 3) Quality Professional-3 (Six Sigma Master Black Belt Qualified) 5% OTR. The offeror must categorize its offered Quality Professional in one of the three categories based upon a consideration of the following: 1) Demonstrated successful performance, considering TQM tools used, number of projects, magnitude of prior efforts, and period of experience; and 2) Education and training, considering college, quality certificates, nationally recognized quality certifications, and recognition. Competency/quality of Quality Professionals is an important factor in the evaluation process. To be favorably considered for award, offerors must: 1) demonstrate capability to identify a minimum of forty qualified Quality Professional and provide resumes together with written promises of availability; 2) provide evidence of successful performance on similar projects of the same or similar magnitude as the one herein contemplated; 3)must submit a -- (a) Project Management and Staffing Plan, and (b)Project Management Action Plan, based upon the content of the solicitation. The present plan is to issue the Request for Proposal (RFP) on October 9, 1998, and set the closing date for receipt of proposals for November 2, 1998. To be eligible to be included on the Solicitation Mailing List (SML) for this requirement, potential offerors must do the following: 1) use Internet address- rbatts@email.usps.gov (or the e-mail link); 2) make the following or similar representation "I certify that the company for which I am requesting RFP 102590-99-A-0009 is a potential offeror likely to submit an offer in response to the solicitation." ; 3) provide a contact name, company name and address with Zip code+4; and 4) make the request by 2:00 p.m. EST, October 9, 1998. Posted 10/02/98 (W-SN257911). (0275)

Loren Data Corp. http://www.ld.com (SYN# 0036 19981006\R-0002.SOL)