Department of Commerce, NOAA, 200 World Trade Center, Room 209, Norfolk, VA 23510-1624

D -- UPGRADE TELEPHONE SYSTEM SOL RFQ EASC 99-30 DUE 010799 POC Annette Stevenson, (757)441-6526 WEB: EASC Home Page, www.easc.noaa.gov. E-MAIL: Contract Specialist, Annette.S.Stevenson@noaa.gov. This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. THIS ANNOUNCEMENT CONSTITUTES THE ONLY SOLICITATION; QUOTES ARE BEING REQUESTED AND A WRITTEN SOLICITATION WILL NOT BE ISSUED. Solicitation number RFQ EASC 99-30 is issued as a request for quotations. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 97-02. This procurement action is full and open. The associated standard industrial classification code is 1731. A firm is a small business for the purpose of this requirement if it employs less than 1,000 employees. The National Climatic Data Center intends to upgrade their telephone system to the Comdial DXP or equivalent, and replace their existing voicemail/intercom with a 12 port system. Their current system utilizes 300 phone lines. Ninety of the lines are for Comdial multi line digital phones, 160 of the lines are analog single line phones and the remaining 50 lines are fax, modem or computer data lines. The 50 existing lines utilized for fax, modem and computer data lines will not be involved in the system upgrade. The following upgrades are required: The Contractor shall replace 160 single line analog phones with single line digital phones and upgrade the existing Automatic Call Distribution system to a faster and more efficient unit capable of handling up to 48 agents. The current system is spread over five floors with the majority concentrated on the 4th and 5th floors. Main system requirements include: Replace main CPU complex -- new power supply -- remote maintenance modem, Two expansion cabinets, Necessary digital station boards, T1 interface boards, etc., 160 single line digital phones with voicemail/intercom capability, Battery backup, 12 port digital voice mail system. Complete system shall be Y2K compliant. Voice mail requirements include: Automatic notification of new mail, Capacity for three outgoing messages, Option for caller to dial by agent name if the caller doesn't know the extension number, Immediate access to transferred voicemail messages, Capability to access by outside lines. Automatic Call Distribution system requirements: 586 or better PC with 17" or larger monitor, 3.5" floppy drive, un-interruptible power source. Automatic Call Distribution system features shall include displays for traffic, grade of service, agent status and individual agent activity, Management reports, Automatic shift to day-night mode, Delay announcements, Log in/out by user password, Automatic reboot after system failure, Capacity for up to 48 agents, Customer access to agents mail after normal business hours, and Remote reprogram capability for outgoing messages. Maintenance/service calls: Four hour response time for major outages, 24 hour response time for routine maintenance, 5-7 days response time for move or equipment changes. Warranty: Two year warranty on all new installed equipment, One year warranty on labor. A two day training for the new Automatic Call Distribution system shall be conducted one week prior to upgrade. A site visit is scheduled on December 21, 1998 at 10:00 a.m. at the National Climatic Data Center, Asheville, North Carolina. Point of Contact is Mr. Paul Hudspeth at (828) 271-4800 ext. 172. Delivery and acceptance point is the U.S. Dept of Commerce/NOAA, National Climatic Data Center in Asheville, North Carolina. Work must be accomplished after business hours (weekend) between 5:00 p.m. on a Friday and 8:00 a.m. the following Monday. All work shall be completed by March 1, 1999. This award will be based on price, past performance, and quality. Vendor shall include a description of current and past work of a similar or identical nature in such a manner that an evaluation can be made of the performance history and the relevance of this experience to the requirements of this solicitation. Vendor shall include phone numbers, contacts, and any other information necessary to verify credentials. Quotes shall include a price breakdown as follows: Line Item 1-Work, Line Item 2-Maintenance, Line Item 3-Warranty. The anticipated purchase order will be fixed price. The provisions at 52.212-1, Instructions to Offerors-Commercial applies to this acquisition and there are no addenda to this provision. The provisions at 52.212-2, Evaluation-Commercial Items, applies to this acquisition. Quoters shall include a completed copy of the provision at 52.212-3, Offeror Representations and Certifications-Commercial Items, with its offer. Far clause 52.212-4, contract Terms and conditions-Commercial Items, applies to this acquisition and there are no addenda to this provision. FAR clause 52.212-5, Contract Terms and Conditions Required To Implement Statutes or Executive Orders-Commercial Items, applies to this acquisition and the following additional FAR clauses cited in the clause are applicable to this acquisition: 52.203-6, Restrictions on Subcontractor Sales to the Government, with Alternate I(41 U.S.C. 253g and 10I.S.C. 2402), 52.219-8, Utilization of Small Business Concerns and Small Disadvantaged Business Concerns (15 U.S.C. 637 (d)(2) and (3), 52.219-14, Limitation on Subcontracting 915 U.S.C. 637(a)(14), 52.222-26, Equal Opportunity (E.O. 11246), 52.222-35, Affirmative Action for Special Disabled and Vietnam Era Veterans (38 U.S.C.4212), 52.222-36, Affirmative Action for Handicapped Workers (29 U.S.C. 793), 52.222-37, Employment Reports on Special Disabled Veterans and Veterans of the Vietnam Era (38 U.S.C. 4212), 52.225-3, Buy American Act-Supplies(41 U.S.C.10) and 52.225-9, Buy American Act-Trade Agreements Act-Balance of Payments Program(41U.S.C. 10,19 U.S.C.2501-2582). Quotes can be faxed to 757-441-3786 or mailed to U.S. Dept. of Commerce, NOAA, Eastern Administrative Support Center, 200 World Trade Center, Room 209, Norfolk, VA 23510, Attention: Annette Stevenson. Quotes must be received no later than 3:00 p.m. on January 7, 1999. Posted 12/02/98 (W-SN276276). (0336)

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