General Services Administration, FTS, Contracts Division (10KEI), 400 15th, Street S.W., Auburn, WA 98001-6599

D -- CALL CENTER SYSTEMS AND SERVICES SOL 10TTEC990001 DUE 011099 POC GSA, FTS Shawna Dunkle -- phone (253) 931-7534; fax (253) 931-7507; e-mail shawna.dunkle@gsa.gov Call Center Systems and Services -- Statements of interest and comments are requested from industry on providing Call Center Systems and Services to Federal Agencies nationwide. The General Services Administration, Federal Technology Service (FTS), is contemplating entering into various contract(s) and/or BPA's which will provide call center systems and services to the Federal Government. This is not a request for quotes or statement of qualification; but an indication of interest in future contracts of this nature should FTS decide to proceed. Please indicate a point of contact in your response. A response is due by January 10, 1999. Posted 12/09/98 (W-SN278691). (0343)

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