U.S. Consumer Product Safety Comm, Division of Procurement Services, Rm 517, Washington, DC 20207-9932

R -- TELEPHONE INTERVIEWS WITH INJURY VICTIMS POC Beverly Y. Wells (301) 504-0444 ext. 1156 WEB: CPSC Homepage, http://www.cpsc.gov/businfo/contract.html. E-MAIL: g: users adcb rdwrite cbd ss990001.wp, W-338 SN008207. The Consumer Product Safety Commission (CPSC) is seeking to identify qualified firms to conduct in-depth telephone interviews with injury victims identified by the CPSC. The CPSC has a need to conduct a number of telephone interview cases each year with persons injured in product-related incidents to learn how the incidents happened and how other accidents might be prevented. The CPSC will provide the firm with the interview instrument and the name and telephone number of potential respondents. The firm will be required to attend a telephone investigation orientation and practice session which will be conducted by the CPSC team leaders and survey statistician. The orientation will last approximately four (4) hours and will be held at the CPSC offices in Bethesda, Maryland. The workload may vary from 0 to 100 cases per week. The CPSC requires a response rate of 90 percent within 25 working days after providing victim case information to the firm. A representative of the firm will be required to meet weekly with the CPSC team leaders at the CPSC offices in Bethesda, Maryland to deliver and discuss completed cases, to discuss the status of each case in progress, and to receive new cases. The firm should have a staff with experience in conducting telephone interviews of 10-20 minutes in length using both structured and open-ended questions. The firm should provide its interviewers with initial and ongoing training in the art of telephone interviewing and have some quality control methods in place. In the past, the CPSC has accepted hand- written or typed documents of telephone interviews. The firm should state whether they have the ability to create Word documents from handwritten or typed documents. The firm should also describe any capability for conducting computer-assisted interviewing. This is not a formal Request for Quotation/Proposal. At this time interested firms should furnish detailed information on their capabilities to conduct telephone interviews as specified herein to the U.S. Consumer Product Safety Commission, Division of Procurement Services, Attn: Beverly Y. Wells, Room 517, 4330 East West Hwy, Bethesda, MD 20814-4408. Capability information must be received in the Division of Procurement Services no later than April 1, 1999. Posted 02/25/99 (W-SN302209). (0056)

Loren Data Corp. http://www.ld.com (SYN# 0084 19990301\R-0012.SOL)