U.S. Department of Energy Albuquerque Operations Office P.O. Box 5400 Texas & H Sts. Bldg 20388 KAFB East Albuquerque NM 87185-5400

R -- OMBUDS PILOT PROGRAM SOL DE-RP04-99AL66017 DUE 042199 POC Point of Contact: Erwin E. Fragua 845-6442. Contracting Officer: Mary Lynn Hartford. WEB: Doing Business with DOE-AL, http://www.doeal.gov/cpd/default.htm. E-MAIL: Erwin Fragua, Contract Specialist, efragua@doeal.gov. The DOE/AL is seeking potential contractors to provide the support for the Ombuds Pilot Program. The contractor will provide a highly motivated individual who (1) is a highly skilled ombuds practitioner and expert on the use of dispute resolution process options; (2) is a natural mediator; (3) sees him/herself as a catalyst for change; (4) remains open to diverse viewpoints and easily sees all sides to a problem; (5) seeks creative and integrative solutions to problems; (6) is able to build trust; (7) uses relationship building skills to persuade others; (8) is perceived as credible, competent, and fair; and (9) is able to quickly develop networks and use various resources to acquire and maintain an understanding of the laws, polices, practices, and ethics of the organization. Services for the pilot program will be performed at DOE sites located in Albuquerque, NM; Amarillo, TX; and Oakridge, TN. The performance period will be a one year base period with one one-year option. The contractor personnel must be able to: (1) obtain a DOE security clearance in performance of this contract; (2) be dedicated to all three sites; (3) be able to respond to request for services within 48 hours and must be able to travel immediately. A solicitation is schedule to be release fifteen days after publication of this notice in the CBD with a thirty day period to submit a proposal. As part of the selection process, an oral presentation will be held in Albuquerque, NM. The DOE will provide on site office space and a telephone line for use by contractor personnel. Any questions concerning this solicitation must be in writing and submitted to the contract specialist listed in this notice. Posted 03/06/99 (D-SN305770). (0065)

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